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B2B Service Director
6 mesi fa
What we give
With Canon, you'll get the support and encouragement you need to grow, from people who share your ambition. We'll invest in your professional development to help you learn and progress in your role with us. You'll find leaders who give you the freedom to explore new things and a team where knowledge is shared openly.
At Canon we have a clear vision: to be committed to creating a more inclusive and equitable culture where employees are valued and can thrive personally and professionally.
Canon also has a strong commitment to sustainability, encompassed by our Kyosei philosophy of living and working together for the common good, focused on reducing our environmental impact and creating opportunities to make positive social contribution.
What we ask
We need people who can achieve the exceptional by working collaboratively, who have the courage to risk new ways of working and the ability to see the world the way their customers do.
You will need
• Demonstrated track record preferably in either Service & Support or Professional Services Management;
• strong proactive change management and innovation mindset track record;
• process management skills and knowledge (ideally Prince2, APMP,…) will be required;
• inspiring and motivational leadership style based on KPI`s accompanied by goal and outcome orientation with a strong coaching focus: “make it happen”;
• customer oriented mindset;
• capability to operate successfully in complex matrix organizations;
• ability to comprehensive manage the Function P&L;
• ability to actively interact and build relationships at all levels of the organization; also with stakeldholders outside of Italy as part of the European organization;
• act as a role model of Canon`s leadership principles;
• mother tongue Italian;
• fluent English.
You will need
Focus on the customer Apply high standards of accuracy Drive for results Create solutions to problems Take ownership & accountability Innovates by building on skills & experience Develops and coaches others. Canon is an equal opportunity employer. Canon recruits, employs, trains, compensates and promotes regardless of race, religion, national origin, sex, disability, age, veteran status or other protected status as required by law.