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Graduate - Global Account Owner

4 mesi fa

Milan, Italia Renesas Electronics A tempo pieno
Job Description

Our Global Account Operations Team is looking for a talented graduate in business, marketing, finance or similar field to join our team as a Global Account Owner (GAO) NCG in our Milan office. The successful candidate will work directly with the Global Account Manager (GAM) and a multinational team of Customer Service Operators worldwide.

Primary Responsibilities:

  • Business partner to Global Account Manager (GAM) driving the supply/demand relationship, logistics programs.
  • Close collaboration supporting the GAM with continuous forecast validation, forecast and backlog alignment and review of demand changes.
  • Global understanding of customer demands, processes, and supply chain needs. Proactively engaging with the customer to understand their global order fulfillment to avoid supply/demand gaps and/or excess.
  • Responsible for finding solutions related to delivery escalations from Global accounts and liaises with internal departments (Sales, Planning and Logistics etc.).
  • Worldwide allocation handling for specific products and main interface with customer headquarters.
  • Representing Renesas at customer meetings, preparing and presenting regular data on supply / demand health and for potential executive level escalations/ meetings.

Qualifications

  • Degree in business, marketing, finance or similar field.
  • New College Graduate or maximum of 2 years’ experience in customer service, sales support, or similar role.
  • Good team player with the ability to work in teams and cross regions with a proactive approach, consistently delivering high-quality customer service with focus on building relationships and achieving quality results.
  • Ability to adapt to change, work across different ERP systems, reports & procedures in a fast-paced environment with a good resilience to stress.
  • Strong analytic and quantitative skills, ability to determine trends and propose solutions.
  • Advanced command of English both spoken and written. Demonstrating clear and concise written and verbal communication to internal and external stakeholders
  • Must be able to work independently and with strong problem-solving skills.
  • Strong MS Excel skills along with other MS Office products.
  • Familiarity with SAP, Model N, Salesforce or Power BI is an added advantage.


Additional Information

Renesas Electronics Corporation empowers a safer, smarter and more sustainable future where technology helps make our lives easier. The leading global provider of microcontrollers, Renesas combines our expertise in embedded processing, analog, power and connectivity to deliver complete semiconductor solutions. These Winning Combinations accelerate time to market for automotive, industrial, infrastructure and IoT applications, enabling billions of connected, intelligent devices that enhance the way people work and live. Learn more at www.renesas.com. 

Renesas’ mission, To Make Our Lives Easier, is underpinned by our company culture, TAGIE. TAGIE stands for Transparent, Agile, Global, Innovative and Entrepreneurial. Our goal is to embed this unique culture in everything we do to succeed as a company and create trust with our diverse colleagues, customers and stakeholders.

Renesas Electronics is an equal opportunity and affirmative action employer, committed to  supporting diversity and fostering a work environment free of discrimination on the basis of sex, race, religion, national origin, gender, gender identity, gender expression, age, sexual orientation, military status, veteran status, or any other basis protected by law. For more information, please read our Diversity & Inclusion Statement.