Technical Customer Support
2 settimane fa
We are looking for motivated individuals who enjoy working with customers, think the idea of data analysis is fun and want to grow in their understanding of web and mobile performance. This is not just a job; it is a starting point for a career at Dynatrace. As a Remote Technical Customer Support, you will work within our Insights Services team, supporting eight to ten named customers. You won’t be alone but paired with a more senior Analyst, working together to provide outstanding customer service. Your journey will begin with 6 weeks of extensive product training followed by job shadowing as you learn the role. Each day, you will ensure our products are working for our customers, helping them understand the performance data we collect about their sites and being their go-to person for trainings and configuration. Most of this customer interaction happens over email or Slack. If you have always wanted to work in technology, Dynatrace could be the right company for you. Responsibilities include: Work closely with an internal Analyst to provide support and training for the Digital Experience product line for your clients Assist in configuration and implementation of best practices and maintain a customer’s Dynatrace environment based on communicated customer business goals Responsible for an in depth, technical understanding of the Dynatrace Digital Experience product (Real User Data, Session Replay and Synthetic data) Create and manage web and mobile measurements scripts Analyze day to day performance and availability data while providing clear, in-depth, and concise root cause analysis for both customers and internal Analysts Proactively identify issues, escalating to appropriate team members as needed and communicating progress #J-18808-Ljbffr
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Technical Customer Support
4 settimane fa
Milano, Italia Dynatrace Software Gmbh A tempo pienoWe are looking for motivated individuals who enjoy working with customers, think the idea of data analysis is fun and want to grow in their understanding of web and mobile performance. This is not just a job; it is a starting point for a career at Dynatrace. As a Remote Technical Customer Support, you will work within our Insights Services team, supporting...
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Customer Technical Support
2 settimane fa
Milano, Italia Mainstreaming S.P.A A tempo pienoMainStreaming® is an intelligent media delivery company that empowers enterprises, media and gaming companies to ensure the best Quality of Experience to their audience, through its revolutionary AI-powered technology. It optimizes the viewing experience with its Intelligent Media Deliver Platform (iMDP), the first platform designed to guarantee full...
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Customer Technical Support
2 settimane fa
Milano, Italia MainStreaming S.p.A A tempo pienoMainStreaming® is an intelligent media delivery company that empowers enterprises, media and gaming companies to ensure the best Quality of Experience to their audience, through its revolutionary AI-powered technology. It optimizes the viewing experience with its Intelligent Media Deliver Platform (iMDP), the first platform designed to guarantee full...
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Customer Technical Support
3 settimane fa
Milano, Italia MainStreaming A tempo pienoMainStreaming® is an intelligent media delivery company that empowers enterprises, media and gaming companies to ensure the best Quality of Experience to their audience, through its revolutionary AI-powered technology. It optimizes the viewing experience with its Intelligent Media Deliver Platform (iMDP), the first platform designed to guarantee full...
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Customer Support
2 giorni fa
Milano, Italia Milestone A tempo pienoMilestone è un’azienda fondata nel 1996 che sviluppa e pubblica worldwide videogiochi multipiattaforma. Nella sua line-up sono presenti sia titoli basati su licenze prestigiose come MotoGP e Supercross che IP proprietarie. Grazie al nostro knowhow tecnologico e creativo abbiamo saputo imporci sul mercato a livello internazionale nel segmento dei...
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Technical Customer Support Coordinator
4 settimane fa
Milano, Italia AIMS A tempo pienoFastweb è uno dei principali operatori in Italia di Telecomunicazioni e di servizi ICT oltre che di soluzioni Cloud, Cybersecurity, AI e IoT. Il loro claim è “Tu Sei Futuro” perché l’azienda, caratterizzata da un ambiente di lavoro informale, dinamico e orientato all’innovazione, desidera realizzare un futuro più connesso, inclusivo ed...
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Customer Support Specialist
4 settimane fa
Milano, Italia Satispay A tempo pieno**Our Company** Satispay is an Italian Scale-up operating in the mobile payment industry. Having created a payment system independent from debit and credit cards, Satispay allows users to pay stores or friends from their smartphone. Our offices are in Milan, Luxembourg City and Berlin. More than just an App, Satispay is a Company, a group of creative,...
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Customer Support Manager
5 giorni fa
Provincia di Milano, Lombardia, Italia Motorola Solutions A tempo pienoCompany Overview At Motorola Solutions, we believe that everything starts with safety. It’s the constant that empowers people to confidently move forward. It can fill a flight or sell out a stadium. It can care for a patient or graduate a class. As a global leader in public safety and enterprise security, we create and connect the technologies that help...
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Leonardo Technical Support Analyst
2 settimane fa
Milano, Italia Geolog Group A tempo pienoLeonardo Technical Support AnalystLocation: Milan, ItalyGEOLOG is a world leader in oilfield services delivering solutions to Oil, Gas and Geothermal operators globally, with a workforce approaching 2,000 and operations in 40+ countries.The Company seeks to add to its Milan-based Leonardo Technical Support team a position to focus on failure analysis and act...
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Leonardo Technical Support Analyst
2 settimane fa
Milano, Italia Geolog Group A tempo pienoLeonardo Technical Support AnalystLocation:Milan, ItalyGEOLOG is a world leader in oilfield services delivering solutions to Oil, Gas and Geothermal operators globally, with a workforce approaching 2,000 and operations in 40+ countries.The Company seeks to add to its Milan-based Leonardo Technical Support team a position to focus on failure analysis and act...
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Leonardo Technical Support Analyst
2 settimane fa
Milano, Italia Geolog Group A tempo pienoLeonardo Technical Support Analyst Location: Milan, Italy GEOLOG is a world leader in oilfield services delivering solutions to Oil, Gas and Geothermal operators globally, with a workforce approaching 2,000 and operations in 40+ countries. The Company seeks to add to its Milan-based Leonardo Technical Support team a position to focus on failure...
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Customer Support
4 settimane fa
Milano, Italia LRQA group A tempo pieno**Who are LRQA?** LRQA stands for dedication to clients, market firsts, and deep expertise in risk management. We’ve grown to become a leading global assurance provider, bringing together outstanding expertise in certification, customised assurance, cybersecurity, inspection and training. While we’re proud of our heritage, it’s who we are today that...
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Customer Support
5 giorni fa
Milano, Italia Page Personnel Italia A tempo pienosottoscrizione contratti di convenzione - supporto ai clienti (esercenti) - inserimento dati per l'attivazione dei contratti - supporto nell'utilizzo del portale, fatturazione dei buoni pasto Customer Support - Milano|Azienda leader nell'ambito dei servizi La conoscenza dell'inglese e la padronanza di Excel sono requisiti preferenziali. L'azienda, fondata...
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Customer Support
7 ore fa
Milano, Italia Luna Labs Srl A tempo pienoStiamo ricercando urgentemente una figura junior per attività di customer support in ambito rassegne stampa online. Responsabilità: · Gestire le richieste di assistenza quotidiane dei clienti, fornendo supporto via telefono e email · Fornire assistenza tecnica sui nostri prodotti, risolvendo eventuali problemi o difficoltà tecniche · Profilare e...
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Customer Support
16 ore fa
Milano, Italia Luna Labs Srl A tempo pienoStiamo ricercando urgentemente una figura junior per attività di customer support in ambito rassegne stampa online. **Responsabilità**: - Fornire assistenza técnica sui nostri prodotti, risolvendo eventuali problemi o difficoltà tecniche - Profilare e gestire le utenze dei clienti nel sistema di rassegna stampa, assicurandosi che ricevano contenuti...
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Leonardo Technical Support Analyst
3 settimane fa
Milano, Italia Geolog Group A tempo pienoLeonardo Technical Support Analyst Location: Milan, Italy GEOLOG is a world leader in oilfield services delivering solutions to Oil, Gas and Geothermal operators globally, with a workforce approaching 2,000 and operations in 40+ countries. The Company seeks to add to its Milan-based Leonardo Technical Support team a position to focus on failure...
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Technical Support
4 settimane fa
Milano, Italia Adecco Italia A tempo pienoConsultant Adecco Technical & Engineering ricerca, per azienda operante nel settore dei prodotti e servizi in ambito Automazione, Monitoraggio e Controllo, una figura di Technical Support All'interno dell'area commerciale, la nuova risorsa si occuperà di supportare i clienti nella risoluzione delle problematiche ricorrenti relative ai prodotti...
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Technical Support
4 settimane fa
Milano, Italia Adecco Italia A tempo pienoConsultant Adecco Technical & Engineering ricerca, per azienda operante nel settore dei prodotti e servizi in ambito Automazione, Monitoraggio e Controllo, una figura di Technical Support All'interno dell'area commerciale, la nuova risorsa si occuperà di supportare i clienti nella risoluzione delle problematiche ricorrenti relative ai prodotti...
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Leonardo Technical Support Analyst
2 settimane fa
Milano, Italia Geolog A tempo pienoLeonardo Technical Support Analyst Location: Milan, Italy GEOLOG is a world leader in oilfield services delivering solutions to Oil, Gas and Geothermal operators globally, with a workforce approaching 2,000 and operations in 40+ countries. The Company seeks to add to its Milan-based Leonardo Technical Support team a position to focus on failure analysis...
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Leonardo Technical Support Analyst
3 settimane fa
Milano, Italia Geolog A tempo pienoLeonardo Technical Support Analyst Location: Milan, Italy GEOLOG is a world leader in oilfield services delivering solutions to Oil, Gas and Geothermal operators globally, with a workforce approaching 2,000 and operations in 40+ countries. The Company seeks to add to its Milan-based Leonardo Technical Support team a position to focus on failure...