Reservations and Guest Services Manager

4 settimane fa

Firenze, Italia Ennismore A tempo pieno

The Hoxton has officially opened in Florence – the capital of Tuscany and a city famed for its Renaissance masterpieces, stunning architecture, and iconic landmarks. Bursting with culture (and as the birthplace of gelato), Florence felt like the perfect spot to become our second home in Italy.
The Hoxton in Florence will feature 161 beautiful bedrooms of varying sizes, a large ground floor restaurant, bar, lobby, rooftop and courtyard. There is also a basement meeting and events space.
The Hoxton is a series of open-house hotels, each in a neighbourhood that we love. Ever since we opened our first hotel in Shoreditch, we’ve never just been about offering a bed for the night. Support the running of our day-to-day Front Office, leading and inspiring our receptionists to create a memorable, effortless Hox experience for our guests – from when they arrive, over the course of their stay and until they get their bill and head off again.
help them feel empowered and supported, confident in providing top experiences for our guests and comfortable turning to you with questions.
Passion for hospitality – whether that’s a drink, a meal, an event or a bed for the night.
We leave our egos at the door and help get things done.
You want to be part of a team that works hard, supports each other, and has fun along the way.
The opportunity to work with an exciting new hospitality concept in Florence and have a real impact on its success.
Join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that’s very passionate about creating great hospitality experiences and building a portfolio of brands.
A competitive package and plenty of opportunity for development.
An annual diversity and inclusion calendar of events creating opportunities for you to learn, celebrate and make a positive impact.

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