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Customer service settore medicale

3 mesi fa


Milano, Lombardia, Italia Adecco Contact Center Milano A tempo pieno
Adecco Italia SpA, Milano Contact Center, ricerca una risorsa da inserire presso il Customer Service Center di un'importante azienda multinazionale operante nel settore medicale.

Requisiti richiesti:

- Capacità di gestire le chiamate e le mail per richieste di assistenza per strumentazioni medicali
- Capacità di interfacciarsi con clienti, fornitori, tecnici e commerciali interni
- Capacità di problem solving
- Ottima comunicazione telefonica
- Empatia e capacità di gestire le urgenze
- Conoscenza base della lingua inglese per le comunicazioni interne via mail
- Breve esperienza pregressa di customer service

La risorsa sarà responsabile di gestire le chiamate e le mail per le richieste di assistenza in ambito medicale, fornendo un'accurata assistenza al cliente.
Sarà inoltre necessario interagire con clienti, fornitori, tecnici e commerciali interni per garantire un servizio di qualità.

La sede di lavoro e nella zona nord di Milano, facilmente raggiungibile con i mezzi pubblici.
L'orario di lavoro sarà dal lunedì al venerdì, con un orario flessibile tra le 8-9 del mattino e le 17-18 del pomeriggio.

Inizialmente il lavoro sarà svolto presso la sede dell'azienda a Milano.
Successivamente, dopo un periodo di affiancamento e formazione, sarà possibile svolgere alcune giornate al mese da remoto.
Si offre un iniziale contratto di somministrazione a tempo determinato fino al 31 dicembre, con possibilità di proroghe.

Ral 27 K + buoni pasto.

Se hai maturato anche una breve esperienza all'interno di customer service center, hai empatia, capacità di gestire le urgenze e ottima comunicazione telefonica, ti invitiamo a candidarti per questa posizione.

Ti preghiamo di inviare il tuo curriculum aggiornato.
E' richiesta la disponibilità immediata per i colloqui e per iniziare l'attività lavorativa.

Data inizio prevista: 01/07/2024

Categoria Professionale: Call Center / Customer Care

Settore: INDUSTRIA METALMECCANICA

Città: Milano (Milano)

Esperienza lavorativa:
  • Operatore customer service multicanale (sms, web meeting, telefono, mail) - 12 mesi
Istruzione:
  • Diploma / Accademia
Conoscenze linguistiche:
  • Inglese - Livello Discreto
Disponibilità oraria:
  • Full Time
I candidati, nel rispetto del D.lgs. 198/2006, D.lgs 215/2003 e D.lgs 216/2003, sono invitati a leggere l'informativa sulla privacy consultabile sotto il form di richiesta dati della pagina di candidatura (Regolamento UE n. 2016/679).

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