Client Solutions Manager, Entertainment

1 settimana fa

Milano, Lombardia, Italia Meta A tempo pieno

The Client Solutions Manager for Meta's Global Business Group team partners with our most strategic clients to make sure they are successful with Meta.

This is an outstanding opportunity to build and manage key relationships, serve as a consultative product expert and a trusted adviser in marketing and advertising strategies, and lead media planning, strategy and measurement for our top clients in the Entertainment & Services sectors in Italy and globally.

The Client Solutions Manager is a strategic solution-driver who puts customers at the core of everything they do.

This role is responsible for building and strengthening customer relationships, providing business insights, driving revenue, advertiser education, and satisfaction through a consultative, data-driven approach.

You should have a deep passion for Facebook, Instagram, Meta's advertising solutions and the overall marketing ecosystem.

Success in this position requires strong consultative sales and analytical skills, a focus on client service and commercial acumen, and the ability to thrive in a dynamic, team-focused environment.

This role will be located in our office in Milan, Italy.

Client Solutions Manager, Entertainment & Services Responsibilities:

  • Identify, create, and implement marketing solutions grounded on achieving measurable business results for our clients
  • Build and manage relationships with key clients, agencies and partners (media, creative, measurement partners, marketing partners, etc.)
  • Serve as external product consultant educating clients and agencies on products, new solutions and best practices to drive adoption and grow existing business partnership
  • Advise clients on media and creative strategy, planning, measurement and optimization of campaigns to deliver against Key Performance Indicators
  • Use data and insights to guide strategy and implementation of Meta solutions against client's marketing objectives
  • Manage internal account operations (revenue delivery, media recommendations, troubleshooting issues, optimization opportunities)
  • Work and collaborate with a diverse group of internal crossfunctional teams, managing complex workstreams.

Minimum Qualifications:

  • Experience working directly in marketing, media and/or consulting firms, and demonstrated leadership skills
  • High curiosity and hunger to learn
  • Solid understanding of customer marketing funnel and traditional/online marketing ecosystem
  • Experience in Meta's advertising solutions and other digital advertising platforms
  • Experience to communicate, collaborate and work effectively in a team, with crossfunctional teams and with multiple layers within the organization (internally and externally)
  • Experience in managing complex projects and workstreams with mínimal direction and a high attention to detail
  • Experience and passion for working with numbers, analyzing large datasets and delivering actionable insights
  • Ability to act as a consultant for partners, establishing meaningful relationships and driving clients to action
  • Demonstrated experience with digital media platforms, advertising metrics, and industry trends (Direct Response marketing, data and technology solutions, adtech, partnerships)
  • Effective and creative problemsolving and decisionmaking skills
  • Consultative selling skills
  • Ability to travel as needed for client and partner meetings
  • Fluency in both Italian and English

About Meta:
Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world.

Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology.

People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

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