Queue Flow Management Assistant

1 settimana fa


Roma, Lazio, Italia Adecco Italia S.P.A. A tempo pieno
Adecco Italia s.p.a. is looking for a Queue Flow Management Assistant
The profile will be working in Bari or Catania and will be responsible for the following tasks under the supervision of the Line manager:

  • Develop and maintain updated paper or electronic filing systems;
  • Provide to applicants a response on the queries received regarding the progress of cases and support the follow up of complex queries regarding asylum procedures;
  • Monitor the flow for asylum applicants, ensuring that appointments are respected, only applicants are in the interview area and that visitors have permission to enter the interview area;
  • Ensure that experts conducting registrations, interviews and other activities in the operating area are informed about the presence of the invited applicants and activities can start on time;
  • Monitor the progress of activities, facilitating the needs of applicants and making sure that they are present so that all steps of the procedure run smoothly;
  • Provide general administrative support and assistance when needed;
  • Perform any other duties in the interest of the service.
Essential

  • A secondary education attested by a diploma (EQF 4 or equivalent) and appropriate professional experience.
  • Previous professional experience in similar tasks of at least 1 year.
  • Possess a thorough knowledge of MS Office.
  • Possess fluent level of Italian and English (oral and written).
Advantageous

  • Post-secondary education of at least two years in a related field (EQF 5 or equivalent)
  • Previous experience within an international and multicultural environment

Responsabilità:
Request availability for a fixed-term contract until renewable)
Gross monthy salary 2911€ (B3)

Duty Station:
Bari o Catania (Questura)

Titolo di studio:
Diploma / Accademia

Lingue conosciute:

Inglese:
Comprensione Ottimo

Italiano:
Comprensione Ottimo

Competenze:
Segreteria - Accoglienza

Disponibilità oraria:
Full Time

Patente:
B

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