Lavori attuali relativi a Addetti Al Customer Service - Milano, Lombardia - Umana spa

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    1 giorno fa

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Addetti Al Customer Service

3 mesi fa

Milano, Lombardia, Italia Umana spa A tempo pieno
Per azienda leader operante nel settore ottico cerchiamo per la sede di Milano Centro n. _**_4 ADDETTI AL CUSTOMER SERVICE _**
- Le risorse forniranno assistenza al cliente e si occuperanno di:_
- _ Fornire assistenza e supporto ai clienti risolvendo i loro problemi, rispondendo alle domande e fornendo informazioni dettagliate sui prodotti o servizi._
- _ Collaborare con altri dipartimenti interni per risolvere eventuali problemi dei clienti e garantire una risoluzione rapida ed efficace._
- _ Fornire un feedback ai supervisori sui problemi comuni dei clienti e suggerire miglioramenti al servizio clienti._
- Requisiti:_
- _ Eccellenti capacità di comunicazione verbale e scritta._
- _ Orientamento al cliente e capacità di comprendere e soddisfare le esigenze dei clienti._
- _ Capacità di risolvere problemi in modo rapido ed efficiente._
- _ Forti competenze organizzative e attenzione ai dettagli._
- _ Capacità di lavorare in modo efficace in un ambiente di team._
- _ Esperienza precedente nel servizio clienti o in un ruolo correlato è un vantaggio._
- _ Conoscenza della lingua inglese livello C1 (altre lingue saranno considerate un plus)_
- Si offre contratto a tempo determinato con possibilità di proroghe._
- Orario di lavoro full time, dal lunedì al venerdì._
- Sede di lavoro: Milano con possibilità di smart working._