Product Support Automation Engineer
1 mese fa
Product Support Automation Engineer
Contract Type: Permanent
Country: ITALY
Location: Parma
Sidel is looking for a Product Support Automation Expert who will be focused on Paletizer/Depaletizer machines. The resource will be part of the Regional Product Support Back Office Team based in Parma. Being part of the RPS ECA (Regional Product Support Europe & Central Asia) is a great opportunity to work closely with Sidel's products and to customers by working on both new equipment and on the installed base (i.e., improvements, evolutions, support of the services activities). Issue resolution is also an essential part of the RPS mission.
Your MissionThe job takes place mainly in the office but also with a few missions onsite. In both situations, the resource has to:
- Secure the operational follow-up & technical support (on automation side) of all Pal & Depal products throughout the whole life of the machines.
- Ensure that the population of colleagues (mainly FSE, ISM, PM, CCM) in contact with the customer are well supported through email, tickets, telephone, and onsite missions.
- Secure the preparation and the distribution of the appropriate documentation concerning the troubleshooting of automation issues to customers and to FSE.
- Communicate with central product support about identified issues and Non Conformities.
- Execute automation RCA following the issue resolution process, supporting the consequent plan of recovery and corrective actions while interacting with other departments.
Education & Experience:
- Master or Bachelor Degree, or equivalent
- English spoken and written
- A good level of Italian/French is an advantage for your best local integration.
- At least 5 years of technical assistance, field experience, or engineering in packaging equipment (automation side).
Skills:
- Mechanical skills on Pal/Depal is a plus.
- Emergency management skills, ability to interact with other teams, dynamism in managing problems with the right priority.
- Electrical fundamentals (safety equipment, sensors, motion, servo drivers, inverters…).
- Knowledge of PLC platform (specific knowledge of Siemens S7 SCL-Graph-Awl, B&R, Rockwell Automation is a plus).
- Knowledge of HMI (specific knowledge of ZenOn, Citec, and/or InTouch is a plus) and Motion platforms (specific knowledge of Danfoss, Schneider, B&R is a plus).
- Application of Root Cause Analysis methodology for issue resolution.
- Good interpersonal skills, especially ability to communicate with different target groups (technicians, customers, etc.).
-
Product Support Automation Engineer
4 mesi fa
Parma, Italia Sidel A tempo pienoProduct Support Automation Engineer Contract Type: Permanent Country: ITALY Location: Parma Your opportunity Sidel is looking for a Product Support Automation Expert who will be focused on Paletizer/Depaletizer machines.The resource will be part of the Regional Product Support Back Office Team based in Parma.Being part of the RPS ECA (Regional Product...
-
Product Support Automation Engineer
1 mese fa
Parma, Italia Https:Www.Energyjobline.ComSitemap.Xml A tempo pienoProduct Support Automation EngineerContract Type: PermanentCountry: ITALYLocation: ParmaYour Opportunity Sidel is looking for a Product Support Automation Expert who will be focused on Paletizer/Depaletizer machines. The resource will be part of the Regional Product Support Back Office Team based in Parma. Being part of the RPS ECA (Regional Product Support...
-
Product Support Automation Engineer
4 settimane fa
Parma, Italia Https:Www.Energyjobline.ComSitemap.Xml A tempo pienoProduct Support Automation Engineer Contract Type: Permanent Country: ITALY Location: Parma Your Opportunity Sidel is looking for a Product Support Automation Expert who will be focused on Paletizer/Depaletizer machines.The resource will be part of the Regional Product Support Back Office Team based in Parma.Being part of the RPS ECA (Regional Product...
-
Product Support Automation Engineer
6 mesi fa
Parma, Italia Sidel A tempo pienoProduct Support Automation Engineer Contract Type Permanent Country ITALY Location Parma Your opportunity Sidel is looking for a Product Support Automation Expert who will be focused on Paletizer/Depaletizer machines. The resource will be part of the Regional Product Support Back Office Team based in Parma....
-
Product Support Automation Engineer
4 settimane fa
Parma, Italia Sidel A tempo pienoSidel is looking for a Product Support Automation Expert who will be focused on Paletizer/Depaletizer machines. The resource will be part of the Regional Product Support Back Office Team based in Parma. Being part of the RPS ECA (Regional Product Support Europe & Central Asia) is a great opportunity to work close to Sidel's products and to customers by...
-
Product Support Automation Engineer
2 giorni fa
Parma, Italia Sidel A tempo pienoSidel is looking for a Product Support Automation Expert who will be focused on Paletizer/Depaletizer machines. The resource will be part of the Regional Product Support Back Office Team based in Parma. Being part of the RPS ECA (Regional Product Support Europe & Central Asia) is a great opportunity to work close to Sidel's products and to customers by...
-
Product Support Automation Engineer
4 giorni fa
Parma, Italia Sidel A tempo pienoSidel is looking for a Product Support Automation Expert who will be focused on Paletizer/Depaletizer machines. The resource will be part of the Regional Product Support Back Office Team based in Parma. Being part of the RPS ECA (Regional Product Support Europe & Central Asia) is a great opportunity to work close to Sidel's products and to customers by...
-
Product Support Automation Engineer
4 settimane fa
Parma, Italia Sidel A tempo pienoSidel is looking for a Product Support Automation Expert who will be focused on Paletizer/Depaletizer machines. The resource will be part of the Regional Product Support Back Office Team based in Parma. Being part of the RPS ECA (Regional Product Support Europe & Central Asia) is a great opportunity to work close to Sidel's products and to customers by...
-
Product Support Automation Engineer
4 settimane fa
Parma, Italia Sidel A tempo pienoSidel is looking for a Product Support Automation Expert who will be focused on Paletizer/Depaletizer machines. The resource will be part of the Regional Product Support Back Office Team based in Parma. Being part of the RPS ECA (Regional Product Support Europe & Central Asia) is a great opportunity to work close to Sidel's products and to customers by...
-
Product Support Automation Specialist
3 settimane fa
Parma, Emilia-Romagna, Italia Https:Www.Energyjobline.ComSitemap A tempo pienoJob Opportunity: Product Support Automation EngineerAbout the Job: We are looking for a skilled Product Support Automation Engineer to join our team at Sidel, a leading manufacturer of packaging equipment. The successful candidate will be responsible for providing technical support and assistance to customers and internal stakeholders, ensuring the smooth...
-
Product Support Automation Expert
4 settimane fa
Parma, Emilia-Romagna, Italia Sidel A tempo pienoProduct Support Automation ExpertYour OpportunitySidel is seeking a Product Support Automation Expert to join its Regional Product Support Back Office Team based in Parma. As a key member of the team, you will be responsible for providing technical support and automation expertise to customers and internal stakeholders.Your MissionThe job involves working...
-
Product Support Automation Specialist
4 settimane fa
Parma, Emilia-Romagna, Italia https:www.energyjobline.comsitemap A tempo pienoProduct Support Automation SpecialistJoin a dynamic team as a Product Support Automation Specialist, responsible for providing technical support and automation expertise to customers. This role involves working closely with the Regional Product Support Back Office Team to ensure the operational follow-up and technical support of all Pal & Depal products...
-
Product Support Automation Specialist
4 settimane fa
Parma, Emilia-Romagna, Italia Sidel A tempo pienoProduct Support Automation SpecialistSidel is seeking a Product Support Automation Specialist to join its Regional Product Support Back Office Team based in Parma. The ideal candidate will have a strong background in automation and technical support, with experience in packaging equipment.Your MissionSecure the operational follow-up and technical support of...
-
Product Support Automation Expert
3 settimane fa
Parma, Emilia-Romagna, Italia Sidel A tempo pienoJob Description:Sidel is seeking a skilled Product Support Automation Expert to join its Regional Product Support Back Office Team based in Parma. As a key member of the team, you will be responsible for providing technical support and automation expertise for Pal and Depaletizer machines throughout their entire lifecycle.Key Responsibilities:Secure the...
-
Product Support Automation Expert
3 settimane fa
Parma, Emilia-Romagna, Italia Https:Www.Energyjobline.ComSitemap A tempo pienoJob Title: Product Support Automation ExpertJob Summary:We are seeking a highly skilled Product Support Automation Expert to join our team. The successful candidate will be responsible for providing technical support and assistance to customers and colleagues on automation-related issues.Key Responsibilities:Secure the operational follow-up and technical...
-
Product Automation Expert
4 settimane fa
Parma, Emilia-Romagna, Italia Sidel A tempo pienoJob Opportunity:Sidel is seeking a highly skilled Product Automation Expert to join our Regional Product Support Back Office Team based in Parma, Italy.The successful candidate will be responsible for providing technical support and automation expertise for our Paletizer/Depaletizer machines, ensuring seamless operation and efficient issue resolution.Key...
-
Product Support Specialist
3 settimane fa
Parma, Emilia-Romagna, Italia Sidel A tempo pienoJob SummarySidel is seeking a Product Support Specialist to join our Regional Product Support Back Office Team based in Parma. As a key member of our team, you will be responsible for providing technical support and services to our customers worldwide.Your Key ResponsibilitiesSecure operational follow-up and technical support for all Pal & Depal products...
-
Senior Automation Engineer
4 settimane fa
Parma, Emilia-Romagna, Italia https:www.energyjobline.comsitemap A tempo pienoJob SummaryOmnia Della Toffola S.p.a. is seeking a Senior Automation Engineer to join our team in Parma. The successful candidate will be involved in industrial automation projects for food and beverage processing plants.Main ResponsibilitiesDesign and development of a software standard for PLC and SCADA automation of plants;Support to clients and colleagues...
-
Senior Automation Engineer
2 mesi fa
Parma, Italia Omnia Della Toffola Spa A tempo pienoJob Summary Omnia Della Toffola S.p.a., azienda parte del Gruppo Omnia Technologies, è alla ricerca di un Senior Automation Engineer che, inserito nella nostra sede di Parma, sarà coinvolto nei progetti di automazione industriale per impianti di processo nel settore del Food & Beverage.Main Responsibilities Definizione e sviluppo di uno standard software...
-
Senior Automation Engineer
1 mese fa
Parma, Italia Omnia Della Toffola Spa A tempo pienoJob Summary: Omnia Della Toffola S.p.a., azienda parte del Gruppo Omnia Technologies, è alla ricerca di un Senior Automation Engineer che, inserito nella nostra sede di Parma, sarà coinvolto nei progetti di automazione industriale per impianti di processo nel settore del Food & Beverage.Main Responsibilities: Definizione e sviluppo di uno standard...
