Chinese Speaking Customer Service Opportunities
19 ore fa
Teleperformance Greece connects customers with the world's top brands for more than 30 years. With a team of more than 12,000 people from 110+ nationalities, we proudly represent leading global businesses such as Microsoft, Canon, Netflix, Mercedes-Benz, Volkswagen, Audi, Paypal, Miele, and Singapore Airlines, providing Customer Care, Sales & Technical Support services, as well as Content Moderation for Social Media.
What you will do:
- Communicate with customers via phone, chat & e-mail
- Track and follow cases to ensure they are closed in an efficient and timely manner
- Maintain high customer satisfaction while representing a major brand
- Provide and maintain strong, professional relationships with all partners and show empathy at all times
- Work towards reaching targets as set out by client statement of work as well as internal targets
What you will bring:
- Fluency in Chinese (Simplified/ Mandarin or Cantonese)
- Very good communication skills in English
- Exceptional communication & soft skills, as well as problem-solving skills
- Computer knowledge/tech savviness
- Resourceful, able to multitask
- Thrive as a team player in a fast-paced, high-energy, change-oriented environment
What we offer:
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation - all at no cost to you - as well as support with the house searching process)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
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