Key Account And Field Force Excellence yst

1 mese fa

Re, Italia Medison Pharma A tempo pieno

Medison offers hope to patients suffering from rare and severe diseases by forming partnerships with emerging biotech companies to accelerate access to highly innovative therapies in international markets.

As the creator and leader of the global partnership category in the pharma industry we strive to be Always Ahead and work relentlessly to bring therapy to patients in need no matter where they live.

Our values are at the core of every action we take and we are committed to going above and beyond for the benefit of the patients we serve.

We are a dynamic fastpaced company operating in over 25 countries on 5 continents. We are looking for outofthebox thinkers people who are passionate caring agile and adaptive to join us on our mission. If you are looking to make a difference in peoples lives we invite you to join us

The position is responsible for assisting the Director of KAM and FFE in driving strategy and of Field Force Excellence (including Medical and Commercial) Key Account Management Incentive Compensation Systems Management and Training initiatives. The this includes:

  • Defining Field Force and Key Account Management strategies
  • Supporting countries in operational rollout of above (in collaboration with other functions)
  • Developing and operationalizing robust and consistent FF activity reports and dashboards
  • Monitoring the performance of both initiatives and operational KPIs
  • Developing and/or enhancing Incentive Compensation schemes and drive endtoend process in collaboration with HR Finance Compliance and local teams
  • Administering cyclebased incentive compensation

This temporary global role for 9 months requires expertise in field force management methodologies compensation incentive and analysis and very strong analytical abilities (Business Intelligence) and deep knowledge of Veeva. This position can be located in Poland Czech Republic Hungary or Romania and will require some business travel.



Responsibilities:

Assist Director of FFE & KAM in the following areas:

Veeva CRM:

  • Act as a liaison with Veeva CRM Support to develop new / modify existing reports to reflect business needs
  • Oversee entire Commercial Excellence cycle (Territory Management HCP Profiling Segmentation Key Messages MultiChannel Cycle Plan Key Account Management) from an operational perspective
  • Design and introduce (as required) new data structures in Veeva CRM in order to enable efficient Commercial and Medical activities
  • Manage daytoday CRM issues in collaboration with CRM Support ensuring high enduser satisfaction

Business Intelligence:

  • Design and implement Commercial and Medical activity dashboards that reflect both Global and Country needs in Qliksense
  • Incentive Compensation:
  • Drive together with FP&A and HR the biannual incentive compensation process
  • Prepare user activity reports used in incentive compensation calculations

Business Improvement Projects:

  • Assist in preparing and conducting Business Improvement workshops with Global/Country participants effectively driving toward actionable conclusions and implementation. This includes:
  • Assisting in preparation of framework and content of the workshops
  • Facilitating workshops
  • Summarize findings/decisions/next steps

Drive implementation of business improvement projects including:

  • For CRM/BIrelated improvements: drive changes/enhancements/improvement to the Veeva CRM and BI reporting systems
  • For business processrelated improvements: document processes prepare and conduct user training

Requirements :

  • Deep knowledge of Veeva CRM structures/system/user experience
  • Deep understanding of relational databases and CRM systems
  • Track record of developing reports/dashboards in both Veeva CRM and Qliksense BI
  • High analytical ability (managing complex data sets)
  • Intellectual curiosity to sanity check figures and understand what is behind them
  • Track record of driving implementation of improvement initiatives in Pharma/Biotech
  • Ideally experience in and understanding of Commercial and Medical field activities
  • Ideally track record of leading commercial/medical effectiveness projects in the Pharma / Biotech industry
  • Ideally track record of structuring facilitating improvement workshops in commercial/medical arena of Pharma/Biotech industry
  • Bachelors degree in business marketing data science or a related field
  • Extensive experience in sales operations (incentive compensation calculations/administration) and CRM management preferably within the pharmaceutical or healthcare industry (minimum 4 years)
  • Strong endcustomer orientation problem solving and cando attitude
  • Strong communication presentation and interpersonal skills to collaborate with stakeholders at all levels
  • Fluency in English; additional European languages are highly desirable
  • Ability to thrive in a fastpaced dynamic environment and adapt to changing priorities
  • Willingness to travel as required for the role


Remote Work :

Yes

Employment Type :

Temporary

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