reservation agent
3 settimane fa
Descrizione dell'aziendaJoin a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes to creating a positive and memorable impact for our customers, our colleagues and also for our planet. Together, we embody the vision of responsible hospitality.Take the opportunity to become a Heartist®, and let your heart guide you in this world where life beats faster.Descrizione del lavoroStiamo cercando una risorsa da inserire in Stage nel nostro reparto Prenotazioni .In qualità di Agente per le prenotazioni, la risorsa svolgerà un ruolo cruciale nel garantire ai nostri ospiti un'esperienza di prenotazione senza interruzioni, rappresentando la nostra azienda con entusiasmo ed efficienza.· Affiancamento nella gestione delle prenotazioni Supporto nell’inserimento e nella modifica delle prenotazioni tramite PMS, con supervisione del personale senior.· Supporto alle richieste degli ospiti Assistenza nella gestione di email e telefonate per informazioni su disponibilità, tariffe e condizioni di vendita.· Apprendimento dei canali di vendita Osservazione e supporto operativo nella gestione di OTA, sito ufficiale e prenotazioni dirette.· Collaborazione interdipartimentale Affiancamento nella comunicazione con front office e housekeeping per garantire corrette assegnazioni camere.· Supporto alle attività di reporting e back office Raccolta dati base sulle prenotazioni e supporto alla preparazione di semplici report a fini didattici.Qualifiche Spiccate capacità di comunicazione in inglese sia scritta che verbale; è richiesta la conoscenza della lingua francese.Abilità nell'utilizzo dei sistemi di gestione delle prenotazioni e delle applicazioni informatiche di base.Eccellente orientamento al servizio clienti, con un atteggiamento amichevole e professionale.Forte attenzione ai dettagli e capacità organizzativeDiploma di scuola superiore o equivalenteSpirito di squadraInformazioni aggiuntiveinserimento in un contesto di lusso ed internazionale by helplavoro.it
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Reservation Agent
3 settimane fa
Rome, Italy, Provincia di Roma Bulgari Hotel Roma A tempo pienoPOSITION SUMMARY Process all reservation requests, changes, and cancellations received by phone, fax, or mail. Identify guest reservation needs and determine appropriate room type. Verify availability of room type and rate. Explain guarantee, special rate, and cancellation policies to callers. Accommodate and document special requests. Answer questions about...
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Reservation Agent
2 settimane fa
Rome, Italia Hosco.com A tempo pienoL'hotel Double Tree by Hilton Roma Monti, importante struttura facente parte del gruppo HNH Hospitality,ricerca un* Reservation Agent.Di cosa ti occuperai:Gestione delle richieste di prenotazione (telefoniche, via email e tramite i portali online)Assistenza personalizzata agli ospiti, rispetto le loro prenotazioni, per garantire un’esperienza...
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Telephone Agent
2 settimane fa
Rome, Italia The Pantheon Iconic Rome Hotel, Autograph Collection A tempo pienoBooking Agent The Pantheon Iconic Rome Hotel, Autograph Collection Roma The Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5 in Rome, is looking for you! The Reservation Agent will be tasked with the following duties, responsibilities, and assignments: Reservation operations during your assigned shift to a...
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Reservations agent
2 giorni fa
Rome, Italia Employerland A tempo pienoEmployerland, on behalf of a luxury 5-star hotel in Cortina d' Ampezzo, is looking for a Booking Agent.Role OverviewWe are seeking a detail-oriented and guest-focused Booking Agent to join our esteemed 5-star luxury hotel in the heart of the Dolomites. The ideal candidate will possess exceptional communication skills, a passion for delivering unparalleled...
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Reservations agent
17 ore fa
Rome, Italia Employerland A tempo pienoEmployerland, on behalf of a luxury 5-star hotel in Cortina d'Ampezzo, is looking for a Booking Agent.Role OverviewWe are seeking a detail-oriented and guest-focused Booking Agent to join our esteemed 5-star luxury hotel in the heart of the Dolomites. The ideal candidate will possess exceptional communication skills, a passion for delivering unparalleled...
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Telephone Agent
3 settimane fa
Rome, Italia The Pantheon Iconic Rome Hotel, Autograph Collection A tempo pienoBooking AgentThe Pantheon Iconic Rome Hotel, Autograph CollectionRomaThe Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5 in Rome, is looking for you!The Reservation Agent will be tasked with the following duties, responsibilities, and assignments:Reservation operations during your assigned shift to a consistently high...
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Booking Agent
4 giorni fa
Rome, Italia The Pantheon Iconic Rome Hotel, Autograph Collection A tempo pienoBooking Agent The Pantheon Iconic Rome Hotel, Autograph Collection Roma The Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5 in Rome, is looking for you! The Reservation Agent will be tasked with the following duties, responsibilities, and assignments: - Reservation operations during your assigned shift to a...
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Booking Agent
2 settimane fa
Rome, Italia The Pantheon Iconic Rome Hotel, Autograph Collection A tempo pienoBooking Agent The Pantheon Iconic Rome Hotel, Autograph Collection Roma The Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5 in Rome, is looking for you! The Reservation Agent will be tasked with the following duties, responsibilities, and assignments: Reservation operations during your assigned shift to a consistently...
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Booking Agent
4 giorni fa
Rome, Italia The Pantheon Iconic Rome Hotel, Autograph Collection A tempo pienoBooking Agent The Pantheon Iconic Rome Hotel, Autograph Collection Roma The Pantheon Iconic Rome Hotel, Autograph Collection, one of the most vibrant and dynamic 5 in Rome, is looking for you! The Reservation Agent will be tasked with the following duties, responsibilities, and assignments: Reservation operations during your assigned shift to a consistently...
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reservation agent
3 settimane fa
Rome, Italia Hosco.com A tempo pienoDescrizione dell'azienda Join a hotel that is a member of the Accor network, whose group brings together more than 45 brands, 5,500 hotels, 10,000 restaurants and lifestyle destinations. Here, we believe in you and what you bring to the table. There are many opportunities for development and advancement. Every gesture, every smile, every action, contributes...