Customer Expansion Team Leader
2 settimane fa
Join to apply for the Upsell Team Leader role at MioDottore MioDottore, part of Docplanner Group , a mission‑driven healthcare platform serving patients and professionals in 13 countries across Europe and LATAM, develops digital apps and software solutions to streamline healthcare processes. With free doctor reviews, instant online appointment booking, and a network of nearly 2 million healthcare professionals, MioDottore serves over 260,000 customers globally. Backed by leading VCs such as Goldman Sachs, One Peak Partners, Point Nine, and Target Global, MioDottore employs more than 500 people and has grown organically since 2015, reaching roughly 9.6 M unique patient visits and 3 M bookings each month. It is positioned as the Italian and global healtech operating system. The Role Reporting directly to our COO, you will be the core of our expansion strategy. You will act as a strategic coach tasked with maximizing the customer lifecycle and value rather than just a manager. Key Responsibilities As the Sales Upsell Leader, you will be primarily responsible for: Leading and motivating a team of Customer Expansion Specialists , ensuring high performance and a quality commercial approach Defining the upsell strategy across various client segments, optimizing processes and minimizing churn Promoting a consultative sales model , helping doctors understand the value of the proposed solutions and how they can impact their business Analyzing portfolio data , identifying growth opportunities and areas for improvement Working closely with Marketing, Customer Success, and Product to create effective campaigns, initiatives, and materials Monitoring weekly and monthly KPIs , ensuring accurate forecasting We are looking for 3–5 years of experience in sales/customer expansion roles (upselling, inside sales, account management) Ability to lead teams and improve performance through coaching, processes, and analysis Experience in SaaS, digital, or tech environments Analytical skills and familiarity with KPIs, metrics, and CRM (HubSpot/Salesforce) Professional knowledge of English Nice to Have 1–2 years of experience managing goal‑oriented teams focused on business objectives Experience selling marketing products (e.g., Google Ads) Interest in the healthcare sector What we offer Total compensation aligned with your experience Uncapped commission plan
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Customer Expansion Team Leader
2 settimane fa
WorkFromHome, Italia Docplanner A tempo pienoMioDottore, part of Docplanner Group , in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM. We develop digital Apps and software solutions for doctors, clinics, hospitals, and patients to streamline the healthcare process....
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Customer Expansion Team Leader
2 settimane fa
WorkFromHome, Italia MioDottore A tempo pienoPeople Experience Business Partner presso MioDottore MioDottore, part of Docplanner Group , in a mission to “helping people live longer, healthier lives”, is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM. We develop digital Apps and software solutions for doctors, clinics,...
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Upsell Team Leader — Lead Growth
1 settimana fa
WorkFromHome, Italia Docplanner A tempo pienoA leading healthcare technology company is seeking a Sales Upsell Leader to drive customer expansion strategies. In this role, you will lead and motivate a team, define upsell strategies, and analyze customer portfolio data to maximize growth. The ideal candidate will have 3–5 years of experience in sales, strong leadership abilities, and familiarity with...
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Growth Lead, Customer Expansion
2 settimane fa
WorkFromHome, Italia MioDottore A tempo pienoA leading healthcare platform is seeking a People Experience Business Partner to drive its customer expansion strategy. This role involves leading a team of Customer Expansion Specialists, defining upsell strategies, and collaborating closely with marketing and product teams. The ideal candidate will have 3–5 years of sales experience in tech environments,...
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SaaS Customer Growth
1 settimana fa
WorkFromHome, Italia Miodottore A tempo pienoA prominent healthcare technology company in Rome is seeking a Sales Upsell Leader to drive their customer expansion strategy. The role involves leading a team of specialists, developing upsell strategies, and enhancing customer relationships through analytical insights. Ideal candidates will possess 3–5 years of sales experience, particularly within SaaS...
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Upsell Team Leader
1 settimana fa
WorkFromHome, Italia MioDottore A tempo pieno2 days ago Be among the first 25 applicants MioDottore, part of Docplanner Group , in a mission to "helping people live longer, healthier lives", is the world's largest healthcare platform, serving patients and healthcare ecosystems in 13 countries across Europe and LATAM. We develop digital Apps and software solutions for doctors, clinics, hospitals, and...
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Head of Customer Success
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WorkFromHome, Italia Jobgether A tempo pienoA dynamic recruitment firm is seeking a Head of Customer Success to lead and scale their Customer Success organization. This role involves driving customer retention and expansion, managing a high-performing team, and collaborating with cross-functional teams to enhance customer experience. Candidates should have over 6 years of experience in Customer...
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Head of Customer Success
1 settimana fa
WorkFromHome, Italia Jobgether A tempo pienoA dynamic recruitment firm is seeking a Head of Customer Success to lead and scale their Customer Success organization. This role involves driving customer retention and expansion, managing a high-performing team, and collaborating with cross-functional teams to enhance customer experience. Candidates should have over 6 years of experience in Customer...
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Head Of Customer Success
3 giorni fa
Workfromhome, Italia Jobgether A tempo pieno 110.000 €A dynamic recruitment firm is seeking a Head of Customer Success to lead and scale their Customer Success organization. This role involves driving customer retention and expansion, managing a high-performing team, and collaborating with cross-functional teams to enhance customer experience. Candidates should have over 6 years of experience in Customer...
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Upsell Team Lead
1 settimana fa
WorkFromHome, Italia MioDottore A tempo pienoA fast-growing healthcare platform is seeking an Upsell Team Leader to drive customer expansion and maximize value through effective leadership. The candidate should possess 3-5 years in sales/customer roles, ideally within a SaaS or digital environment. Responsibilities include leading a team, defining upsell strategies, and close collaboration across...
