Lavori attuali relativi a IT Support Specialist - Milano - Facile.it

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    {"title": "IT Support Specialist", "description": "Join Our Team as an IT Support SpecialistAt Facile, we're looking for a skilled IT Support Specialist to join our team. As an IT Support Specialist, you will be responsible for managing and maintaining our computer systems, hardware, and software. You will also be responsible for resolving technical issues,...

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    Milano, Lombardia, Italia Facile A tempo pieno

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    5 giorni fa


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IT Support Specialist

3 mesi fa


Milano, Italia Facile.it A tempo pieno
Company DescriptionSiamo un’azienda digitale nata nel 2008 e diventata in pochi anni il sito di comparazione numero 1 in Italia. Grazie alla tecnologia abbiamo trasformato il processo di scelta di assicurazioni, prodotti finanziari e spese di casa in un’attività semplice e veloce, permettendo ogni giorno a milioni di persone di risparmiare tempo e denaro.Siamo un gruppo di quasi 1.000 tra giovani imprenditori digitali, sviluppatori, marketer, designer e ingegneri. Nati come una startup, abbiamo mantenuto nel tempo la stessa mentalità: siamo concreti, guardiamo ai risultati e investiamo nel talento e nella meritocrazia.Siamo cresciuti tanto in questi anni, fino a diventare uno dei pochissimi unicorni italiani, e continuiamo a crescere. Per questo cerchiamo i migliori talenti, persone che vogliono fare la differenza e che possano unirsi al nostro team per contribuire alla nostra evoluzione.Ci impegniamo ogni giorno per creare un ambiente di lavoro inclusivo, fondato sul rispetto, sull’etica e sulle pari opportunità, per garantire la valorizzazione delle caratteristiche di ognuno e favorire il benessere delle nostre persone.PositionWe are looking for a detail-oriented and proactive IT Support Specialist to join our IT Security team. The ideal candidate will provide technical support and expertise to ensure the security and integrity of our company's IT infrastructure. This role involves monitoring systems, resolving security issues and assisting in the implementation of technical policies and procedures.This is what you will do with us:Monitor systems and alerts to identify potential malfunctions or threats.Respond promptly to security incidents and provide support to conduct thorough investigations.Coordinate with the IT Security team to resolve any issues and mitigate risks.Provide technical support for end-user issues.Resolve hardware, software and network problems.Assist in the installation, configuration and maintenance of tools and software.Assist in the development and implementation of IT security policies and procedures.Ensure compliance with security standards and best practices throughout the organisation.Provide support and suggestions on security best practices and procedures to end users.Document and update procedures and guidelines as required.RequirementsThis is what we would like you to have:Degree in Information Technology, Computer Science or proven professional experience.Minimum 3 years of experience in IT support or a related role.Experience with security monitoring tools (EDR, XDR, MDM, Patch Management).Expertise in IT software and tools, such as Intune, Ivanti, Mobile Iron, CrowdStrike, Fortinet.Knowledge of Windows Client, Server and Azure AD operating systems.Excellent troubleshooting and problem solving skills.Excellent communication and interpersonal skills.Ability to work independently and in a team.Attention to detail and strong organisational skills.Relevant certifications are a plus.Other informationWe will make sure you always have:Autonomy and responsibility: you will be free to choose, try, fail and try again. We believe that getting involved is the first step to making a differenceCareer opportunities: you will be evaluated every six months and your results will guide your growth pathContinuous training: we believe in talent and we like to cultivate it. You will have training and refresher courses available during which you can learn from industry expertsStimulating environment: we work in a dynamic and synergistic way, cross team. This will allow you to deal with talented professionals and always challenging activitiesSmartworkingShort workweek, Friday afternoon is offMore than 50% of holidays compared to those already plannedVarious welfare initiatives (for parents, leisure, personal care)#LI-AB1#uniscitianoi

Facile.it

Milano Italy

ICT and Information Systems

Hybrid