Technical Support
2 settimane fa
Principali mansioni Technical Support:
Gestione richieste di assistenza;
Diagnostica problematiche;
Risoluzione problemi di 1° livello ed eventuale assegnazione del ticket al 2° livello;
Fornire supporto tecnico per l’installazione, la configurazione e l’aggiornamento;
Documentazione e reportistica
Requisiti
Technical Support:
Ottima e comprovata conoscenza della lingua inglese
Capacità di sostenere una conversazione fluente in inglese
Diploma/Laurea in Informatica/lingue o equivalenti
Predisposizione ai rapporti interpersonali
Interesse nel settore informatico
Residenza/domicilio a Roma.
Completano il profilo: propensione alle relazioni umane ed al contatto con il cliente, capacità di lavoro in team, orientamento al risultato, flessibilità.
Sede di lavoro: Roma (in presenza)
La risorsa per Technical Support verrà inserita inizialmente in tirocinio con rimborso spese finalizzato all’assunzione.
Può essere alla sua prima esperienza di lavoro, in quanto sono previsti formazione e affiancamento.
”Crediamo nell’importanza dell’innovazione tecnologica dei sistemi sociali contemporanei e nella possibilità di generare un impatto positivo nelle vite di individui e realtà professionali, attraverso l’interconnessione di competenze e culture per una visione globale d’insieme e per la riduzione delle limitazioni sul lavoro e nelle relazioni interpersonali.”
Lavorare con TTS:In TTS utilizziamo tecnologie e strumenti di lavoro per realizzare risultati concreti. Incoraggiamo la collaborazione e siamo attenti alle esigenze del nostro team, fare parte di TTS significa vivere in un ambiente di lavoro che:
Incoraggia il lavoro di squadra.
Stimola la condivisione della conoscenza.
Forma i giovani collaboratori, favorendo un clima basato sull’autonomia e individuazione di obiettivi chiari e raggiungibili.
Sfrutta le nuove tecnologie per sostenere la natura sempre più “mobile” e diffusa del nostro lavoro.
Riduce le distanze nella comunicazione e nella collaborazione.
“Il presente annuncio è rivolto a tutti i generi, ai sensi delle leggi 903/77 e 125/91, e a persone di tutte le età e tutte le nazionalità, ai sensi dei decreti legislativi 215/03 e 216/03.”
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