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(DEI) Front Desk Coordinator

3 mesi fa


Milan, Italia Satispay A tempo pieno
About SatispayAt Satispay, we're not just reimagining payments; we're pioneering a movement toward simplicity and accessibility. Picture yourself at the forefront of innovation, leading the way in revolutionizing payments - and beyond - across Europe, alongside a vibrant community of like-minded individuals driven by a shared vision: simplifying payments to improve everyone’s life.Are you ready to be part of something bigger? Satispay is the place for you Come be part of our dynamic team and help us shape the future of payments in Europe.

Join us as a Front Desk Coordinator (L.68/99)

and let's make magic happen together.Role OverviewAs a Front Desk Coordinator, you will warmly welcome visitors, manage mail and guest access, maintain a clean front office, collaborate with departments for effective communication, and propose improvements to optimize the visitor experience.You will be reporting to the Head of Facility Management you will be part of the Facility team in charge of managing hard and soft services in our new HQ. Your mission:Provide a positive hospitality experience. Warmly welcome visitors, guests, and employees, ensuring a professional and friendly atmosphere.Register and control guest access. Manage guest access in the system, oversee incoming and outgoing mail, and handle packages.Maintain a clean and organized front office. Keep the reception area tidy and collaborate with internal departments for effective communication and accurate information flow.Identify and propose process improvements. Continuously seek opportunities to enhance reception processes and optimize the visitor experience.Reception management. Warmly welcome visitors, guests, and employees, providing a positive and professional hospitality experience.Access management. Register and control guest access in the system.Mail and package handling. Manage incoming and outgoing mail, including receiving and distributing packages.Front office maintenance. Maintain a clean and organized front office area.Internal collaboration. Collaborate with internal departments to ensure effective communication and accurate information flow.Process improvement. Identify opportunities to improve reception processes and propose solutions to optimize the visitor experience.Your ideal profile: Preferred experience in a front desk role. Ideally, you bring previous experience as a receptionist or in a front desk position, with excellent verbal and written communication skills in Italian and English.Strong interpersonal skills. You’re able to work well with a diverse range of people and provide excellent customer service.Basic computer proficiency. You are familiar with key computer tools and proficiency in using a guest management system or similar software is a plus.Adaptability in a fast-paced environment. You are flexible to handle unforeseen situations and adapt to a dynamic work environment.Don't let a checklist hold you back - at Satispay, we thrive on diverse perspectives and unique strengths. Your individuality could be the missing piece to our puzzle Even if you don't meet every skill listed above, we encourage you to apply if you're passionate about the role and believe you can contribute to our team's success.Your perks as a Satisperson

Join an international team to grow with

Hybrid working policy ️ Fuel your day with our meal vouchers

Preply language platform access to expand your language skills⭐ Benefit from our 1.2k company welfare budget

Own part of Satispay’s success with our Stock Option Plan



Gear up with our tech equipment

Join us in the fun with team-building events, parties, trips, and moreOur selection process is tailored to each role and includes at least a call with our Talent Acquisition Team, a technical evaluation, and a final in-person meeting. Your recruiter will share more insights during your first meeting with usEqual Opportunity EmployerAt Satispay, we're proud to be an equal-opportunity employer. We celebrate diversity and inclusion, welcoming individuals of all backgrounds. This opportunity is open to everyone, regardless – for instance - of race, color, religion, sex, gender identity, sexual orientation, and national origin. Join us in a workplace where everyone belongsLearn More About UsCurious about our core values? Explore them here.