Operations - Mo Team Lead
3 giorni fa
Operations - Middle Office Team LeadMilan, ItalyAs part of the Operations Division in AXA XL Italy, the Middle Office Team Lead oversees a team of Underwriting Assistants colleagues to ensure high quality, timely service to all stakeholders by acting as the primary point of contact from an operational perspective.DISCOVER your opportunity What will your essential responsibilities include? Ensure that both individual & corporate targets are met while fostering continuous development of staff. Ensure that staff remain motivated, focused, engaged & act according to AXA XL commitments. Provide feedback to staff both formally & informally. Ensure staff professional update and continuous training. Manage Interns/trainee onboarding and training on the job. Ensure that all functions within the team follow relevant procedures, KPIs and are compliant with regulatory requirement. Monitor and report fulfillment of MO KPIs to Operation Lead Continually look to enhance the efficiency of the processes, find and implement solution to mitigate and improve them. Introduce, develop & document improved ways of data analysis and interpretation.Coordinate meeting with important Stakeholder to monitor ongoing activities, check common procedures and objectives: UWs, Claims, CC&CM and Reinsurance Coordinate meeting with ESS Poland/ESS India teams to check activities and find solutions to improve processes. Direct Management of owned accounts according to rules and guidelines reporting in a timely manner. Act as an effective deputy/alternate for Middle Office Operations Lead/Manager as may be required.This position reports to Operations Lead, ItalySHARE your talentWe are looking for someone who has these qualifications and skills.Required skills and Abilities: Demonstrate strong knowledge of insurance policy forms (Property and Casualty), operating systems, rating, coding, and policy administration.Has knowledge of the insurance regulatory system and Underwriting process. Anticipate key issues and negotiate high stakes or multi-entities contracts. Awareness of compliance procedures & regulatory reporting requirements.Focus on Customer centricity: place the customer at the center of all decisions and actions. Leveraging technology and data, understand and anticipate customer needs and behaviors. Use empathic listening and formulate customized advices and solutions. Demonstrate decision-making skills by selecting the relevant information among vast amounts of available data; perform a data and fact-based analysis of the situation, even in uncertain contexts. Swiftly identify the alternatives and select the best one. Keep the focus on achieving his/her goals over time.Demonstrate leadership and get the team to embrace his/her position. Remain composed and manage his/her own stress, without letting negative emotions linger. Convey a clear vision, take others' perspectives into account and use data / facts to agree on a common vision and roadmap. Reach a win/win closure of the situation, accepted by all parties involved.Have a logical and innovative approach providing solutions to complex problems. Able to work under his/her own initiative and manage priorities in order to meet tight deadlines.Communicate and work in Italian and English.FIND your futureAXA XL, the P&C and specialty risk division of AXA, is known for solving complex risks. For mid-sized companies, multinationals and even some inspirational individuals we don't just provide re/insurance, we reinvent it.How? By combining a strong and efficient capital platform, data-driven insights, leading technology, and the best talent in an agile and inclusive workspace, empowered to deliver top client service across all our lines of business property, casualty, professional, financial lines and specialty.With an innovative and flexible approach to risk solutions, we partner with those who move the world forward.Learn more at axaxl.comCorporate ResponsibilityAt AXA XL our approach to corporate responsibility (CR) is the same as our approach to business; constantly seeking to provide innovative solutions to the world's most complex problems. From offering our expertise, products and services to help build more resilient communities, to advancing understanding and response to climate change, our strategy – Our Impact. Our Future. – aligns key issues that are pertinent to our business – climate, water and financial resilience - and contributes to AXA Group's purpose to "Act for human progress by protecting what matters.".· Climate: We're reducing our carbon footprint, protecting ecosystems and exploring how our business can help build a better world.· Water: We're developing water resilience where it is — and will be — needed most.· Financial resilience: We're helping create opportunities for the unemployed and underemployed, so they can be better prepared for unexpected changes.· Hearts in Action: We have established volunteering and charitable giving programs to help colleagues support causes that matter most to them, known as our "Hearts in Action" programs. For more information, please see the Corporate Responsibility section on our website.Inclusion & DiversityAXA XL is committed to equal employment opportunity and will consider applicants regardless of gender, sexual orientation, age, ethnicity and origins, marital status, religion, disability, or any other protected characteristic. At AXA XL, we know that an inclusive culture and a diverse workforce enable business growth and are critical to our success. That's why we have made a strategic commitment to attract, develop, advance and retain the most diverse workforce possible, while creating an inclusive culture where everyone can bring their full selves to work and can reach their highest potential. It's about helping one another — and our business — to move forward and succeed.· Five Business Resource Groups focused on gender, LGBTQ+, ethnicity and origins, disability and inclusion with 20 Chapters around the globe· Robust support for Flexible Working Arrangements· Enhanced family friendly leave benefits· Named to the Diversity Best Practices Index· Signatory to the UK Women in Finance CharterLearn more at axaxl.com/about-us/inclusion-and-diversity. AXA XL is an Equal Opportunity Employer.Job SummaryJob number: AXA11215D20230727Date posted : 2023-07-28Profession: Operational ExcellenceEmployment type: STANDARD
-
Operations Mo Team Lead
2 mesi fa
Milano, Italia AXA XL A tempo pieno**Middle Office Team Lead** Milan, Italy As part of the Operations Division in AXA XL Italy, the Middle Office Team Lead oversees a team of Underwriting Assistants colleagues to ensure high quality, timely service to all stakeholders by acting as the primary point of contact from an operational perspective. **DISCOVER your opportunity** What will your...
-
Operations Mo Team Lead
1 settimana fa
Milano, Lombardia, Italia AXA XL A tempo pienoMiddle Office Team LeadMilan, ItalyAs part of the Operations Division in AXA XL Italy, the Middle Office Team Lead oversees a team of Underwriting Assistants colleagues to ensure high quality, timely service to all stakeholders by acting as the primary point of contact from an operational perspective.DISCOVER your opportunityWhat will your essential...
-
Operations - MO Team Lead
2 mesi fa
Milano, Italia AXA Group A tempo pienoOperations - Middle Office Team LeadMilan, ItalyAs part of the Operations Division in AXA XL Italy, the Middle Office Team Lead oversees a team of Underwriting Assistants colleagues to ensure high quality, timely service to all stakeholders by acting as the primary point of contact from an operational perspective.DISCOVERyour opportunity What will your...
-
Operations - MO Team Lead
1 settimana fa
Milano, Lombardia, Italia AXA Group A tempo pienoOperations - Middle Office Team LeadMilan, ItalyAs part of the Operations Division in AXA XL Italy, the Middle Office Team Lead oversees a team of Underwriting Assistants colleagues to ensure high quality, timely service to all stakeholders by acting as the primary point of contact from an operational perspective.DISCOVERyour opportunity What will your...
-
Operations - MO Team Lead
3 settimane fa
Milano, Italia AXA Group A tempo pienoOperations - Middle Office Team LeadMilan, ItalyAs part of the Operations Division in AXA XL Italy, the Middle Office Team Lead oversees a team of Underwriting Assistants colleagues to ensure high quality, timely service to all stakeholders by acting as the primary point of contact from an operational perspective.DISCOVERyour opportunity What will your...
-
Team Lead Operations
1 settimana fa
Milano, Lombardia, Italia Amazon A tempo pienoTeam Lead Operations - contratto di 6 mesi , Operations Supervisor In qualità di Team Lead sarete responsabili della gestione del turno, della supervisione e del coinvolgimento del team nella vostra area. Insieme al vostro manager e agli operatori di linea, lavorerete a stretto contatto per garantire che il reparto assegnato funzioni in linea con il piano e...
-
Team Lead Operations
1 settimana fa
Milano, Lombardia, Italia Amazon A tempo pienoTeam Lead Operations - contratto determinato 12 mesiIn qualità di Team Lead sarete responsabili della gestione del turno, della supervisione e del coinvolgimento del team nella vostra area. Insieme al vostro manager e agli operatori di linea, lavorerete a stretto contatto per garantire che il reparto assegnato funzioni in linea con il piano e che le...
-
Operations Manager Team Lead
1 mese fa
Milano, Italia Otoqi A tempo pienoFounded in 2016, Otoqi is a VC backed French Start-Up, based on two main pillars: 50% Technology and 50% Operations excellence. Our mission is to accelerate the Mobility Revolution, Our proprietary platform is offering lean and tech-enabled B2B solutions to the Automotive industry, enabling Car manufacturers, car Leasing and Mobility players to move and...
-
Operations Manager Team Lead
4 settimane fa
Milano, Italia Otoqi A tempo pienoFounded in 2016, Otoqi is a VC backed French Start-Up, based on two main pillars: 50% Technology and 50% Operations excellence. Our mission is to accelerate the Mobility Revolution, Our proprietary platform is offering lean and tech-enabled B2B solutions to the Automotive industry, enabling Car manufacturers, car Leasing and Mobility players to move and...
-
Operations Manager Team Lead
3 settimane fa
Milano, Italia Otoqi A tempo pienoFounded in 2016, Otoqi is a VC backed French Start-Up, based on two main pillars: 50% Technology and 50% Operations excellence. Our mission is to accelerate the Mobility Revolution, Our proprietary platform is offering lean and tech-enabled B2B solutions to the Automotive industry, enabling Car manufacturers, car Leasing and Mobility players to move and...
-
Operations Manager Team Lead
10 ore fa
Milano, Italia Otoqi A tempo pienoFounded in 2016, Otoqi is a VC backed French Start-Up, based on two main pillars: 50% Technology and 50% Operations excellence. Our mission is to accelerate the Mobility Revolution, Our proprietary platform is offering lean and tech-enabled B2B solutions to the Automotive industry, enabling Car manufacturers, car Leasing and Mobility players to move and...
-
Team Lead Operations
1 settimana fa
Milano, Lombardia, Italia Amazon Italia Transport Srl A tempo pienoDiploma di qualifica professionale (Livello 3 secondo il Quadro europeo delle qualifiche [EQF] )- Ottima padronanza della lingua italiana (parlato, ascolto, scrittura)- Padronanza base dell'inglese (A2, elementare-pre-intermedio)- Buone capacità di comunicazione- Capacità analitiche (capacità di identificare le cause alla radice dei problemi, prevedere i...
-
UBER Greenlight Team Lead
2 mesi fa
Milano, Italia Uber A tempo pieno**About the Role*** The Community Operations organization at Uber is responsible for delivering outstanding customer support to riders, drivers, eaters, and couriers. Within our Community Operations organization, Uber Greenlight locations help new drivers get on the road for the first time, build engagement with the platform over time, and serve as a...
-
Operations Manager Team Lead
3 giorni fa
Milano, Italia Otoqi A tempo pienoFounded in 2016, Otoqi is a VC backed French Start-Up, based on two main pillars: 50% Technology and 50% Operations excellence.Our mission is to accelerate the Mobility Revolution, Our proprietary platform is offering lean and tech-enabled B2B solutions to the Automotive industry, enabling Car manufacturers, car Leasing and Mobility players to move and...
-
Operations Team Manager
3 settimane fa
Milano, Italia Louis Vuitton A tempo pienoPOSTE Take the next step in elevating your managerial career, by becoming a Team Manager for Operations in a Louis Vuitton Store in **Milan**! For more than 150 years Louis Vuitton has shared the spirit of excellence and passion. Louis Vuitton is on a perpetual mission to explore new horizons, propelled by an innovative spirit, boundless creativity and...
-
Team Lead Operations
2 settimane fa
Provincia di Milano, Lombardia, Italia Amazon Italia Transport Srl A tempo pienoDiploma di qualifica professionale (Livello 3 secondo il Quadro europeo delle qualifiche [EQF] ) - Ottima padronanza della lingua italiana (parlato, ascolto, scrittura) - Padronanza base dell’inglese (A2, elementare-pre-intermedio) - Buone capacità di comunicazione - Capacità analitiche (capacità di identificare le cause alla radice dei problemi,...
-
Team Lead Operations
1 settimana fa
Provincia di Milano, Lombardia, Italia Amazon Italia Transport Srl A tempo pienoDiploma di qualifica professionale (Livello 3 secondo il Quadro europeo delle qualifiche [EQF] )- Ottima padronanza della lingua italiana (parlato, ascolto, scrittura)- Padronanza base dell'inglese (A2, elementare-pre-intermedio)- Buone capacità di comunicazione- Capacità analitiche (capacità di identificare le cause alla radice dei problemi, prevedere i...
-
Team Lead Operations
1 settimana fa
Provincia di Milano, Lombardia, Italia Amazon Italia Transport Srl A tempo pienoDiploma di qualifica professionale (Livello 3 secondo il Quadro europeo delle qualifiche [EQF] )- Ottima padronanza della lingua italiana (parlato, ascolto, scrittura)- Padronanza base dell'inglese (A2, elementare-pre-intermedio)- Buone capacità di comunicazione- Capacità analitiche (capacità di identificare le cause alla radice dei problemi, prevedere i...
-
Operations Team Manager
1 mese fa
Milano, Italia Gruppe Louis Vuitton A tempo pienoTake the next step in elevating your managerial career, by becoming a Team Manager for Operations in a Louis Vuitton Store in Milan! For more than 150 years Louis Vuitton has shared the spirit of excellence and passion. Louis Vuitton is on a perpetual mission to explore new horizons, propelled by an innovative spirit, boundless creativity and unparalleled...
-
Operations Team Manager
3 settimane fa
Milano, Italia Gruppe Louis Vuitton A tempo pienoTake the next step in elevating your managerial career, by becoming a Team Manager for Operations in a Louis Vuitton Store in Milan! For more than 150 years Louis Vuitton has shared the spirit of excellence and passion. Louis Vuitton is on a perpetual mission to explore new horizons, propelled by an innovative spirit, boundless creativity and unparalleled...
