Guest Services Agent
4 settimane fa
Company Description Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent original buildings feature 83 rooms, an original chapel and theater, a library, two restaurants and a bar which was once the school's principal's office. Surrounded by old growth cyprus and soaring oak trees, the resort's grounds boast expansive lawns, five levels of terraced Baroque gardens, a pool and garden bar and restaurant. Come here for relaxation or adventure – and leave utterly enchanted.
Job Description Embark on a dynamic role as a Guest Service Agent, where your passion for hospitality and impeccable customer service will shine. As the welcoming face of our establishment, you will ensure every guest enjoys a seamless and memorable stay, providing personalized assistance and exceeding expectations at every touchpoint.
Welcome guests upon arrival, facilitate efficient check-in processes, provide room keys, and ensure accurate and timely check-out procedures. Address guest inquiries, concerns, and requests promptly and professionally, offering information about hotel services, local attractions, and amenities. Manage room reservations, confirm guest details, and assist in room assignments, ensuring accuracy and alignment with guest preferences. Handle and resolve guest issues, complaints, or challenges, finding effective and timely solutions to enhance overall satisfaction. Serve as a communication hub between guests and various hotel departments, ensuring smooth coordination of services and maintaining accurate records of guest interactions. Qualifications 1 year in a similar role Strong interpersonal and communication skills Ability to handle multiple tasks efficiently Familiarity with hotel management systems and basic computer skills
#J-18808-Ljbffr
-
Guest Services Agent
4 mesi fa
Firenze, Italia Palazzo Tornabuoni A tempo pienoPalazzo Tornabuoni, Firenze.Guest Services Agent / Doorman We are seeking passionate hospitality professionals to join our dedicated team as Guest Services Agents/Doormen at this exquisite residence.In this crucial role, you will be the embodiment of Palazzo Tornabuoni/'s exceptional service, ensuring our esteemed residents and guests experience the epitome...
-
Guest Services Agent
1 mese fa
Firenze, Italia Collegio alla Querce A tempo pieno**Company Description** Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and...
-
Guest Services Agent
1 mese fa
Firenze, Italia Collegio Alla Querce A tempo pienoJob Description Embark on a dynamic role as a Guest Service Agent, where your passion for hospitality and impeccable customer service will shine.As the welcoming face of our establishment, you will ensure every guest enjoys a seamless and memorable stay, providing personalized assistance and exceeding expectations at every touchpoint.Welcome guests upon...
-
Guest Services Agent
3 settimane fa
Firenze, Italia Collegio Alla Querce A tempo pienoCollegio Alla Querce is delighted to announce its Talent Day on 9th November 2024.Meet us for a day in the garden at Giardino Torrigiani (Firenze) to experience Auberge Resorts Collection one-of-a kind hospitality as Collegio alla Querce builds its opening team.This event is by invitation only.To secure an invitation, apply for an open role and our Talent...
-
Guest Services Agent
4 mesi fa
Firenze, Italia Palazzo Tornabuoni A tempo pienoSiamo alla ricerca di appassionati professionisti del mondo dell''ospitalità che vogliano unirsi al nostro team dedicato come Agenti di Servizio agli Ospiti/Doormen in questa residenza di lusso.In questo ruolo cruciale, sarete il punto di riferimento del servizio eccezionale garantito da Palazzo Tornabuoni, assicurando che i nostri stimati residenti e...
-
Guest Service Agent
3 giorni fa
Firenze, Italia Four Seasons Hotels And Resorts A tempo pienoAbout Four Seasons:Four Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Guest Service Agent
3 giorni fa
Firenze, Italia Four Seasons Hotels And Resorts A tempo pienoAbout Four Seasons:Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine...
-
Guest Services Agent
6 mesi fa
Firenze, Italia Fingen Spa A tempo pieno**About Palazzo Tornabuoni and Fingen Group**: Step into the world of timeless Italian luxury at Palazzo Tornabuoni, a 15th-century palazzo turned into Florence's first exclusive Private Residence Club. Nestled in the heart of the Renaissance city, this iconic property is managed by Fingen Group, a leading Italian retail and real estate company renowned for...
-
Guest Service Agent
3 giorni fa
Firenze, Italia Four Seasons Hotels Ltd A tempo pienoFour Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that...
-
Guest Service Agent
3 giorni fa
Firenze, Italia Four Seasons Hotels Ltd A tempo pienoFour Seasons is powered by our people.We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return.Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart.We know that the...
-
Guest Services Manager
6 mesi fa
Firenze, Italia Collegio alla Querce A tempo pieno**Company Description** Collegio alla Querce, Auberge Resorts Collection a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and...
-
Guest Service Agent
3 mesi fa
Firenze, Italia STARHOTELS S.P.A. A tempo pienoJoin Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotels**_ _in **Florence**. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: - Being the friendly face that responds promptly to guest inquiries, providing information...
-
Guest Service Agent
7 mesi fa
Firenze, Italia STARHOTELS S.P.A. A tempo pienoJoin Starhotels and become part of the Reception Team as **Guest Service Agent** at our **Hotels**_ _in **Florence**. As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure. Your responsibilities include: - Being the friendly face that responds promptly to guest inquiries, providing information...
-
Director Of Guest Services
3 settimane fa
Firenze, Italia Collegio Alla Querce A tempo pienoCompany Description Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands...
-
Director Of Guest Services
4 settimane fa
Firenze, Italia Collegio Alla Querce A tempo pienoCompany DescriptionCollegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands alike....
-
Director of Guest Services
4 settimane fa
Firenze, Italia Collegio alla Querce A tempo pienoCompany Description Collegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property’s storied and romantic history, dating back to the 16th century. Auberge’s third European destination, Collegio is a delight for design lovers and gourmands...
-
Guest Service Agent
2 mesi fa
Firenze, Italia Starhotels A tempo pienoJoin Starhotels and become part of the Reception Team as Guest Service Agent at our Hotels in Florence.As the first point of contact for our guests, you'll create memorable experiences during arrival, stay and departure.Your responsibilities include:Being the friendly face that responds promptly to guest inquiries, providing information and...
-
Director Of Guest Services
3 settimane fa
Firenze, Italia Collegio Alla Querce A tempo pienoCollegio Alla Querce is delighted to announce its Talent Day on 9th November 2024.Meet us for a day in the garden at Giardino Torrigiani (Firenze) to experience Auberge Resorts Collection one-of-a kind hospitality as Collegio alla Querce builds its opening team.This event is by invitation only.To secure an invitation, apply for an open role and our Talent...
-
Director Of Guest Services
2 giorni fa
Firenze, Italia Buscojobs A tempo pienoCollegio alla Querce, Auberge Resorts Collection, a former cultural institution and much-beloved boarding school is undergoing an extensive transformation to awaken the property's storied and romantic history, dating back to the 16th century. Auberge's third European destination, Collegio is a delight for design lovers and gourmands alike. Three adjacent...
-
Hotel - Hotel Guest Services Supervisor
4 settimane fa
Firenze, Italia Threeriverscasino A tempo pienoDescriptionThe Hotel Guest Services Supervisor oversees the daily operations of the Hotel Front Desk and Gift Shop, including reservations and telephone services, ensuring Team Members are meeting Three Rivers Casino and Resorts Service Commitments.ESSENTIAL FUNCTIONS AND RESPONSIBILITIESSupervises the Front Desk and Telephone Specialist Team Members,...