Jr Customer Service Specialist_Fixed-Term Contract
2 settimane fa
Jr Customer Service Specialist_Fixed-term contractPosition Snapshot Fixed-term contract (1 year), full timeDegree in Management Engineering, Economics or similarPreferably 6 months/1 year of experience in one of the following areas: Operations / Supply Chain / Credit / Generating DemandFluent in Italian and EnglishNestlé welcomes people with disabilitiesPosition Summary The Customer solution Analyst will support Nestlé and Purina business for the customer service activities, order management and reports. The CSA is highly involved in administrative activities, reporting and customer complaint resolution for the Customer Service Department.
This position is responsible for providing customer end-to-end support throughout the order management process for Nestlé and Purina products.
A Day in the Life of a Customer Solution Analyst Order management:
Demand capture (Manual creation, Edi process, Cloud platform)Understand system alerts indicating order, delivery or billing/credit control issues surrounding the orderTake corrective actions to resolve issues impacting order flowClaims and deductions management:
Manage and resolve issues at the point of delivery, subsequent return of stock or pricing related queriesDaily contact with public administration and private customers, sales force, and internal customers (Tender team, credit, logistics, sales support)Creation and managing orders and claims & deductions reportsCollect all the customers' requests and forward them to the proper departmentWhat will make you successful? Strong Excel and Microsoft 365 knowledgeGood knowledge of Power Query, Power BI and SAPFluent Italian and EnglishAnalytical mindsetInitiative and proactivityMental agility in a flexible and dynamic environment, insight, analysis and synthesis.
#J-18808-Ljbffr
-
Jr Customer Service Specialist_Fixed-Term Contract
2 settimane fa
Milano, Italia Nestlé Sa A tempo pienoJr Customer Service Specialist_Fixed-term contractPosition SnapshotFixed-term contract (1 year), full timeDegree in Management Engineering, Economics or similarPreferably 6 months/1 year of experience in one of the following areas: Operations / Supply Chain / Credit / Generating DemandFluent in Italian and EnglishNestlé welcomes people with...
-
Jr Customer Service Specialist_Fixed-Term Contract
2 settimane fa
Milano, Italia Nestlé Sa A tempo pienoJr Customer Service Specialist_Fixed-term contract Position Snapshot Fixed-term contract (1 year), full time Degree in Management Engineering, Economics or similar Preferably 6 months/1 year of experience in one of the following areas: Operations / Supply Chain / Credit / Generating Demand Fluent in Italian and English Nestlé welcomes people with...
-
Jr Customer Service Specialist_Fixed-Term Contract
2 settimane fa
Milano, Italia Nestlé Sa A tempo pienoJr Customer Service Specialist_Fixed-term contract Position SnapshotFixed-term contract (1 year), full timeDegree in Management Engineering, Economics or similarPreferably 6 months/1 year of experience in one of the following areas: Operations / Supply Chain / Credit / Generating DemandFluent in Italian and EnglishNestlé welcomes people with...
-
Jr Customer Service Specialist_Fixed-term contract
2 settimane fa
Milano, Italia Nestlé SA A tempo pienoJr Customer Service Specialist_Fixed-term contract Position Snapshot Fixed-term contract (1 year), full time Degree in Management Engineering, Economics or similar Preferably 6 months/1 year of experience in one of the following areas: Operations / Supply Chain / Credit / Generating Demand Fluent in Italian and English Nestlé welcomes people with...
-
Jr Customer Service Specialist_Fixed-Term Contract
2 settimane fa
Milano, Italia Nestlé Sa A tempo pienoJr Customer Service Specialist_Fixed-term contract Position SnapshotFixed-term contract (1 year), full timeDegree in Management Engineering, Economics or similarPreferably 6 months/1 year of experience in one of the following areas: Operations / Supply Chain / Credit / Generating DemandFluent in Italian and EnglishNestlé welcomes people with...
-
Jr Customer Service Specialist_Fixed-Term Contract
3 settimane fa
Milano, Italia Nestle Operational Services Worldwide Sa A tempo pienoPosition SnapshotNestlè in Italy, Milan HQ – AssagoFixed-term contract (1 year), full timeDegree in Management Engineering, Economics or similarPreferably 6 months/1 year of experience in one of the following areas: Operations / Supply Chain / Credit / Generating DemandFluent in Italian and EnglishNestlé welcomes people with disabilitiesPosition...
-
Customer Care Representative
5 mesi fa
Milano, Italia Boston Scientific Corporation A tempo pieno**Work mode**:Hybrid**Onsite Location(s)**:Milan, MI, IT**In this role, you will be responsible for**: - Handling customer orders process with possible input into SAP and/or resolution of issues related within the working day. - Monitoring the goods delivery process to the customer and all possible issues. - Management of all the issue related to the open...
-
Customer Service Jr
1 mese fa
Milano, Italia Gigroup H-1399 A tempo pienoCustomer Service Jr Luogo di lavoro: LainateHiRevo Office è la specializzazione di Gi Group, prima Multinazionale del Lavoro Italiana, dedicata a valorizzare le esperienze, le competenze e il potenziale dei candidati in ambito accounting, sales, marketing, HR, legal, purchasing and office management.Siamo un team di professionisti appassionati, lavoriamo...
-
Customer Service Representative
2 settimane fa
Milano, Lombardia, Italia ManpowerGroup A tempo pienoManpower Group is seeking a highly motivated Customer Service Representative to join their Customer Care team in the e-commerce sector, requiring fluent knowledge of Dutch and English.Key Responsibilities:Respond to customer inquiries in a timely and professional manner.Provide accurate and helpful solutions to customer issues.Manage customer orders and...
-
Short-term Contract
2 mesi fa
Milano, Italia AMI Paris A tempo pieno**Job description**: AMI sales assistant is the brand's ambassador in-store. He is responsible for customer service in the store while complying with retail process. - Welcoming clients in store in compliance with AMI’s spirit of service - Advises customers, offers looks and additional products to give the client a AMI look. - Development of customer...
-
Customer Service Representative
4 settimane fa
Milano, Lombardia, Italia Manpowergroup A tempo pienoWe are seeking a highly skilled Dutch Customer Service professional to join our team at Manpower s.r.l.The ideal candidate will have excellent communication skills, both written and verbal, and be fluent in Dutch and English at a C1 level.The successful candidate will be responsible for providing professional, accurate, and timely responses to customer...
-
Customer Service Representative
3 settimane fa
Milano, Lombardia, Italia ManpowerGroup A tempo pienoManpower s.r.l. is currently seeking a skilled Customer Service Representative to join the Customer Care team in the e-commerce sector of a prominent client company, requiring fluency in Dutch and English.Main Responsibilities:Respond to customer inquiries via chats, emails, and phone calls in a timely and professional manner.Manage customer orders and...
-
Dutch Customer Service Representative
3 settimane fa
Milano, Lombardia, Italia Manpowergroup A tempo pienoCustomer Care Representative OpportunityWe are seeking a highly skilled and multilingual Customer Care Representative to join our team at Manpower s.r.l.Main Responsibilities:As a Customer Care Representative, you will be responsible for responding to customer inquiries, managing customer orders, and resolving complaints in a professional and timely...
-
Customer Service Representative
1 settimana fa
Milano, Lombardia, Italia ManpowerGroup A tempo pienoJob DescriptionWe are seeking a highly skilled Customer Service Representative to join our team in the e-commerce sector.About the Role:Provide exceptional customer service via chat, email, and phone.Respond professionally and accurately to customer inquiries.Process customer orders and requests efficiently.Resolve complaints promptly and...
-
Customer Service Representative
4 settimane fa
Milano, Lombardia, Italia ManpowerGroup A tempo pienoWe are seeking a highly skilled Customer Service Representative to join our team at ManpowerGroup. The ideal candidate will have fluent knowledge of Dutch and English, and will be responsible for providing professional, accurate, and timely responses to customer inquiries.Main Responsibilities:Respond to customer inquiries via chat, email, and phone...
-
Customer Service Representative
3 settimane fa
Milano, Lombardia, Italia ManpowerGroup A tempo pienoWe are seeking a highly skilled Customer Service Representative to join our team at ManpowerGroup. As a Dutch speaking customer support specialist, you will be responsible for providing professional and accurate responses to customer inquiries via chat, email, and phone.Main Responsibilities:Respond to customer inquiries in a timely and professional...
-
Customer Service Representative
4 settimane fa
Milano, Lombardia, Italia ManpowerGroup A tempo pienoWe are seeking a highly skilled Customer Service Representative to join our team at ManpowerGroup. The ideal candidate will have fluent knowledge of Dutch and English, and will be responsible for providing professional and accurate responses to customer inquiries.Main Responsibilities:Respond to customer inquiries via chat, email, and phone calls.Manage...
-
Customer Contract Manager
5 mesi fa
Milano, Italia Orange A tempo pieno**Main Responsibilities of the Customer Contract Manager** - Service Creation for new contracts & contract extensions (new products, MSA changes, etc) - Management of improvement & optimization plans - Matrix management of the Internal teams responsible to deliver services to customer - Governance of the client relationship during the lifecycle of the...
-
Claims & Customer Service Associate
1 mese fa
Milano, Italia Axa Partners A tempo pienoAXA Partners Italy is looking for a Claims & Customer Service Associate based in Milan.Type of contract: Fixed Term ContractReporting to the Operations for Credit & Lifestyle Protection, this role will be a member of the Claims & Customer Service Team.According to skills, experience and performance, Claims and Customer Associates are classified as follows:...
-
Claims & Customer Service Associate
4 settimane fa
Milano, Italia Axa Partners A tempo pienoAXA Partners Italy is looking for a Claims Customer Service Associate based in Milan.Type of contract: Fixed Term Contract Reporting to the Operations for Credit Lifestyle Protection, this role will be a member of the Claims Customer Service Team.According to skills, experience and performance, Claims and Customer Associates are classified as follows: Entry...