Groups & Events Coordinator

4 giorni fa

Venezia, Italia San Clemente Palace Kempinski Venice A tempo pieno

San Clemente Palace Kempinski Venice è un resort cittadino di lusso a cinque stelle situato su un'isola privata, a soli dieci minuti da Piazza San Marco e collegato con la Piazza più famosa al mondo tramite un servizio di motoscafo gratuito privato. Con la Chiesa di San Clemente eretta tra il 1100 e il 1200, spazi per eventi di prim'ordine, ristoranti pluripremiati, spa, piscina, impianti sportivi e un miniclub, esperienze indimenticabili attendono gli ospiti nell'hotel che è stato premiato nel 2023 da Condè Nast Traveler come Hotel N.1 a Venezia e N.20 al mondo Fedeli ai valori della famiglia al San Clemente Palace, in cui affonda le radici la nostra azienda, ci impegniamo ogni giorno per tutelare il pianeta, il territorio locale e soprattutto le persone, con gesti concreti, anche piccoli, da mettere in pratica quotidianamente. Unisciti al nostro Team nel 2024 GROUPS & EVENTS COORDINATOR NATIONALITY: Eligible for a working permit in country of hire. EDUCATION: Equivalent to High School Diploma or Hotel Apprenticeship. EXPERIENCE: Minimum one (1) years experience in a 5 star hotel preferably in Sales or Banqueting. LANGUAGE:Ability to work and communicate in a multinational environment: Italian– excellent oral and written skills (as applicable) English – excellent oral and written skills Additional language – beneficial TECHNICAL COMPETENCIES: Computer literacy adapted to the field of Groups & Events: -Strong computer skills, including Microsoft Office, (Excel/PowerPoint/Word) -Micros Fidelio Opera and Sales & Catering SCOPE Responsibility for assisting the concentrated sales efforts of the Groups and Events Sales Team and to extend that assistance to other professional sales team members when requested. OVERALL OBJECTIVES The job of Groups & Events Coordinator is executed satisfactorily when: -The Hotel achieves its Financial Objectives. -The Group and Events Sales team achieves their Revenue Objectives. -The person achieves their Personal Objectives. -The TTTT is carried out to the satisfaction of both Director of Groups & Events and the Groups and Events Coordinator. MAIN RESPONSIBILITIES -Assume complete responsibility for learning from initial orientation and training programs conducted when joining the sales team by the Director of Groups & Events and all sales associates. -Constantly gather, understand and apply the expanding knowledge of foods, beverages, technical equipment and inter-departmental procedures to the sales and planning process with the client through the Director of Groups & Events. -Maintain an up-to-date planning information portfolio for easy reference in the sales and planning process. -Effectively represent the Hotel in all telephone, written and personal contacts with potential, past and current clients with warm and friendly guest contact, an ever-present willingness to assist, and especially an obvious desire to welcome client business to the hotel. -Follow all directions and guidelines shared by the Director of Groups & Events precisely asking questions to better understand any directions and guidelines which may be unclear. -Keep all colleagues abreast of all information from the client which maybe vital to timely response. -Prepare all typed materials (proposals, contracts, banquet event orders, change forms and all other inter-departmental forms) accurately and thoroughly realising the importance of such in order to ensure anticipated results. -Assume responsibility for small groups as assigned by the Director of Groups & Events following all department sales and planning procedures precisely and at all times. -Handle all type of events under the supervision of Director of Groups & Events.

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