Business Analyst – Microsoft Dynamics Skills
2 settimane fa
Role Description: We are looking for an experienced Business Analyst with expertise in CRM and a specific focus on Microsoft Dynamics. The candidate will join our consulting team and will guide our clients in transforming their customer relationship management strategies.
The role involves analyzing business needs, designing optimized CRM solutions, and implementing Microsoft Dynamics to drive client success. As a consultant, you will work directly with clients, providing tailored solutions that enhance efficiency, customer experience, and business value.
As part of the Capco Team you will deal with:
Clients need assessment to understand their requirements, gather detailed business needs, and identify improvement areas. Develop CRM strategies and design Microsoft Dynamics solutions that align with client business objectives, industry standards, and best practices. Collaborate with technical teams to configure and implement Microsoft Dynamics according to client specifications. Identify opportunities to enhance client workflows and customer engagement processes, proposing effective CRM solutions to improve performance and satisfaction. Maintain close communication with client stakeholders, ensuring alignment of CRM solutions with their strategic goals and providing ongoing consulting support. Skills and Experience To qualify for the role you must have:
5+ years of experience as a CRM Consultant, Business Analyst, or in a similar client-facing role within CRM, with a strong focus on Microsoft Dynamics. Proficiency in Microsoft Dynamics 365, especially in Sales, Marketing, and Customer Service modules. Experience with configuration, customization, and integration of Microsoft Dynamics solutions , including Power Platform tools. Understanding of CRM best practices, industry KPIs, and reporting methodologies. Familiarity with Agile/Scrum methodologies and experience with project management tools. Good communication skills, with the ability to build strong client relationships. Problem-solving mindset with high attention to detail. Location: Piazza Gae Aulenti 1, Milano (MM Garibaldi)
#LI-Hybrid
#LI-AD1
#J-18808-Ljbffr
-
Business Analyst
2 settimane fa
Milano, Italia CAPCO A tempo pienoRole Description: We are looking for an experienced Business Analyst with expertise in CRM and a specific focus on Microsoft Dynamics. The candidate will join our consulting team and will guide our clients in transforming their customer relationship management strategies. The role involves analyzing business needs, designing optimized CRM solutions, and...
-
Business Analyst – Microsoft Dynamics Skills
2 settimane fa
Milano, Italia Capco A tempo pienoRole Description: We are looking for an experienced Business Analyst with expertise in CRM and a specific focus on Microsoft Dynamics.The candidate will join our consulting team and will guide our clients in transforming their customer relationship management strategies.The role involves analyzing business needs, designing optimized CRM solutions, and...
-
Business Analyst – Microsoft Dynamics Skills
2 settimane fa
Milano, Italia Capco A tempo pienoRole Description:We are looking for an experienced Business Analyst with expertise in CRM and a specific focus on Microsoft Dynamics. The candidate will join our consulting team and will guide our clients in transforming their customer relationship management strategies.The role involves analyzing business needs, designing optimized CRM solutions, and...
-
Business Analyst
3 settimane fa
Milano, Italia Capco A tempo pieno**Role Description**: The role involves analyzing business needs, designing optimized CRM solutions, and implementing Microsoft Dynamics to drive client success. As a consultant, you will work directly with clients, providing tailored solutions that enhance efficiency, customer experience, and business value. As part of the Capco Team you will deal with: -...
-
Business Analyst – Microsoft Dynamics Skills
6 giorni fa
Milano, Italia Buscojobs A tempo pienoJoining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that...
-
Business Analyst – Microsoft Dynamics Skills
2 settimane fa
Milano, Italia Capco A tempo pienoJoining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork.We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success.It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that...
-
Business Analyst – Microsoft Dynamics Skills
2 settimane fa
Milano, Italia Capco A tempo pienoJoining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork.We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success.It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that...
-
Business Analyst – Microsoft Dynamics Skills
2 settimane fa
Milano, Italia Capco A tempo pienoJoining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that...
-
Business Analyst
2 settimane fa
Milano, Italia Capco A tempo pienoJoining Capco means joining an organization that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe...
-
Business Analyst – Microsoft Dynamics Skills
5 giorni fa
Milano, Italia Buscojobs A tempo pienoJoining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork.We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success.It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that...
-
Business Analyst – Microsoft Dynamics Skills
3 settimane fa
Milano, Italia Capco A tempo pienoJoining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that...
-
Milano, Italia Mygwork A tempo pienoThis job is with Capco, an inclusive employer and a member of myGwork – the largest global platform for the LGBTQ+ business community.Please do not contact the recruiter directly.Joining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork.We celebrate individuality and...
-
Business Analyst
2 settimane fa
Milano, Italia Capco A tempo pienoJoining Capco means joining an organization that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe...
-
Business Analyst – Microsoft Dynamics Skills
2 settimane fa
Milano, Italia Capco A tempo pienoJoining Capco means joining an organization that is committed to an inclusive working environment where you're encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It's important to us that we recruit and develop as diverse a range of talent as we can and we believe that...
-
Specialista Microsoft Dynamics CRM
4 settimane fa
Milano, Lombardia, Italia Capgemini A tempo pienoCercasi Specialisti per Microsoft Dynamics CRMNella nostra azienda leader nel settore IT, Capgemini, siamo alla ricerca di professionisti con esperienza nel ruolo di Microsoft Dynamics CRM Expert per un progetto importante.La nostra Business Unit DCX (Digital Customer eXperience) è specializzata nel supporto ai clienti che vogliono trasformare il loro modo...
-
Consulente Microsoft Dynamics
6 mesi fa
Milano, Italia Investech S.p.a A tempo pienoInvestech S.p.A. azienda IT, operante su tutto il territorio nazionale con una significativa esperienza nella Digital Trasformation, per importante progetto in una realtà dinamica formata da professionisti specializzati su task ad alto contenuto tecnologico, ricerca candidati con il seguente profilo professionale: Consulente Microsoft Dynamics. **Competenze...
-
Developer C#
3 mesi fa
Milano, Italia Oliver James Associates Ltd. A tempo pienoAll'interno della funzione Corporate Systems, il nostro cliente leader innovativo del settore Fintech, sta cercando una figura di CRM Software Development Analyst.La figura seguirà diverse progettualità interne in evoluzione in ambito Microsoft Dynamics CRM; più nello specifico, si occuperà principalmente di attività di sviluppo back-end con codice...
-
Developer C#
3 mesi fa
Milano, Italia Oliver James Associates Ltd. A tempo pienoAll'interno della funzione Corporate Systems, il nostro cliente leader innovativo del settore Fintech, sta cercando una figura di CRM Software Development Analyst. La figura seguirà diverse progettualità interne in evoluzione in ambito Microsoft Dynamics CRM; più nello specifico, si occuperà principalmente di attività di sviluppo back-end con codice...
-
Microsoft Dynamics Crm Expert
1 mese fa
Milano, Italia Capgemini A tempo pienoTi piacerebbe dare uno slancio alla tua carriera? Giocare un ruolo da protagonista in una azienda leader nel settore IT? Partecipare all'esperienza di innovazione tecnologica che viviamo ogni giorno in Capgemini? Cogli l'opportunità, unisciti alla squadra, intraprendi il tuo viaggio.Siamo alla ricerca di:Microsoft Dynamics CRM Expert DestinazioneDCX...
-
Microsoft Dynamics Crm Expert
1 mese fa
Milano, Italia Capgemini A tempo pienoTi piacerebbe dare uno slancio alla tua carriera?Giocare un ruolo da protagonista in una azienda leader nel settore IT?Partecipare all'esperienza di innovazione tecnologica che viviamo ogni giorno in Capgemini?Cogli l'opportunità, unisciti alla squadra, intraprendi il tuo viaggio.Siamo alla ricerca di: Microsoft Dynamics CRM Expert Destinazione DCX (Digital...
