Process Coordinator Customer Care Management | Posizione Internazionale

3 giorni fa


Montà, Italia Fine Foods & Pharmaceuticals N.T.M. S.P.A. A tempo pieno

Join Customer Care Management (CCM) as we transform for international customer satisfaction in a digital world. We need you to standardize processes and drive innovation Your tasks You will analyze existing processes and identify potential improvement options (based on efficiency, customer needs, cost savings, etc.) with the aim of standardizing processes and systems internationally. This also means that you introduce new processes and systems. You will prepare, interpret and present analysis results with initial impact calculations (e.g. customer benefits, savings) and coordinate priorities for process changes and optimizations. You will also document processes and prepare test cases. Your contribution With the responsibility to improve the customer journey, with a conscious balance between process quality, costs and impact on customers, you will help shape the international CCM. Your environment Customer Care Management is an international matrix organization in which you will work with colleagues from France, Germany, Italy and Poland. Your freedom If you like flat hierarchies and an international environment, you've come to the right place. We are in the middle of a transformation process that you can help shape. J-18808-Ljbffr



  • Montà, Italia Fine Foods & Pharmaceuticals N.T.M. S.P.A. A tempo pieno

    Join Customer Care Management (CCM) as we transform for international customer satisfaction in a digital world.We need you to standardize processes and drive innovation!Your tasks You will analyze existing processes and identify potential improvement options (based on efficiency, customer needs, cost savings, etc.)with the aim of standardizing processes and...


  • Montà, Italia Fine Foods & Pharmaceuticals N.T.M. S.P.A. A tempo pieno

    Join Customer Care Management (CCM) as we transform for international customer satisfaction in a digital world.We need you to standardize processes and drive innovation!Your tasksYou will analyze existing processes and identify potential improvement options (based on efficiency, customer needs, cost savings, etc.)with the aim of standardizing processes and...


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  • Montà, Italia Bonprix S.R.L. A tempo pieno

    _International.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world._- Fonte: Classifica dei negozi online più venduti "E-Commerce-Markt Deutschland 2023" di EHI Retail...


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    International. Digital. Sustainable. We have big goals. Our teams are bursting with positive energy and have a unique creative drive. Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale. Fondata nel 1986 come...


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  • Montà, Italia Bonprix S.R.L. A tempo pieno

    International.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale.Fondata nel 1986 come rivenditore di...


  • Montà, Italia Fine Foods & Pharmaceuticals N.T.M. S.P.A. A tempo pieno

    Join Customer Care Management (CCM) as we transform for international customer excellence in a digital world.We need you to ensure qualitatively operational control and to continuously improve customer satisfaction.Your TaskYou will establish a strategic international quality framework with international quality KPI.Also, you will strategically and...


  • Montà, Italia Fine Foods & Pharmaceuticals N.T.M. S.P.A. A tempo pieno

    Join Customer Care Management (CCM) as we transform for international customer excellence in a digital world.We need you to ensure qualitatively operational control and to continuously improve customer satisfaction.Your Task You will establish a strategic international quality framework with international quality KPI.Also, you will strategically and...


  • Montà, Italia Bonprix S.R.L. A tempo pieno

    _International.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world._- Fonte: Classifica dei negozi online più venduti "E-Commerce-Markt Deutschland 2023" di EHI Retail...


  • Montà, Italia Bonprix S.R.L. A tempo pieno

    International.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world. bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale.Fondata nel 1986 come rivenditore di...


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    _International.Digital.Sustainable.We have big goals.Our teams are bursting with positive energy and have a unique creative drive.Let's make a difference together, challenge the status quo and shape the future of the digital fashion world._- Fonte: Classifica dei negozi online più venduti "E-Commerce-Markt Deutschland 2023" di EHI Retail...


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    bonprix è un'azienda di moda e di e-commerce di successo a livello internazionale. Fondata nel 1986 come rivenditore di cataloghi ad Amburgo, in Germania, bonprix impiega oggi circa 2.500 persone in tutto il mondo. Circa 12 milioni di clienti attivi in oltre 25 Paesi acquistano abbigliamento e accessori per donna, uomo e bambino, nonché prodotti per la...


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    For us, service is an attitude and we love the cross-section. You think we mean average? No, definitely not. We offer our customers a seamless and inspiring service experience along the entire customer journey. Across our international online driven company, we provide our internal and external interfaces with value-adding information from the customer...


  • Montà, Italia Fine Foods & Pharmaceuticals N.T.M. S.P.A. A tempo pieno

    For us, service is an attitude and we love the cross-section.You think we mean average?No, definitely not.We offer our customers a seamless and inspiring service experience along the entire customer journey.Across our international online driven company, we provide our internal and external interfaces with value-adding information from the customer dialog in...


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