Lavori attuali relativi a Enterprise Services Manager - Milano - Amazon


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    Milano, Lombardia, Italia Fortinet A tempo pieno

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Enterprise Services Manager

2 mesi fa


Milano, Italia Amazon A tempo pieno

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector. The AWS Global Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support also partners with a global list of customers that are building mission-critical applications on top of AWS services.

The Amazon Web Services Professional Services team is looking for an Enterprise Services Manager (ESM) who can manage the working relationship with large FSI organizations, develop a long-term Professional Services strategy, and execute that strategy within those accounts. The ESM is a trusted advisor for our largest and most committed customers. The role includes all aspects of business development, relationship development, delivery oversight, and program management in those accounts.

AWS ProServe engages in a wide variety of projects for customers and partners, providing collective AWS customer experience, best practices, and obsessing about strong success for the Customer. Our team collaborates across the entire AWS organization to bring access to product, service, and training teams, to deliver the right solutions and drive feature innovations for our customers across all industries.

Key Job ResponsibilitiesLong-term development of large, complex, and distributed enterprise organizationsEngage with customers to understand their business drivers and application portfolioDevelopment of long-term Cloud Strategy for customersIdentify & develop specific opportunities and supporting business casesDeal shaping, including estimations and deal pricingContract negotiations & closingIdentifying and managing a portfolio of 3-5 strategic accounts, including sales pipeline management and engagement ownershipPlanning and implementation of a portfolio of projects, including budget & deliverablesMitigation of delivery risks & issuesOverseeing delivery of projects in account, ensuring high quality deliveryAct as single point of contact for Customer executives (including CxOs), developing deep, trustful relationsEducate customers on AWS services and translate those into a clear business value propositionEnvision and inspire customersOrchestration of product, technology and services partnersCoaching Customer and Partner teams to be self-sufficient. Minimum Qualifications10+ years of IT consulting/management experience, with demonstrated IT & Business Transformation experience in customer-facing roles.Experience working with large multi-national organizations as the Consulting Services lead for FSI clients, delivering Business Transformation projects, and owning a bookings/revenue target.Experience in account engagement and management, including identifying, developing, and executing complex transactions.Ability to establish relationships with C-Suite members and translate the power of cloud computing into a core business enabler. Able to articulate business outcomes for C-Suite discussions.Experience in managing and delivering large-scale enterprise IT projects to meet new Business objectives.Bachelor's degree; Masters/MBA degree preferred.Experience with contract and statement of work development; Enterprise IT management frameworks (e.g. COBIT, ITIL).Broad enterprise systems technology experience including IaaS / virtualization technologies, SAP, Oracle, and custom applications.Designing, building, and operating global IT processes and infrastructures.Experience with Core FSI Systems (core banking, Analytics, payments), Architectures, Security, Data Management, especially with Indonesia context.Familiarity with general industry compliance and security standards.Established network of senior leadership in the Indonesia FSI sector.
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