Lavori attuali relativi a Customer Experience Delivery Lead - Milano - Avanade

  • Customer Experience Lead

    2 settimane fa

    Milano, Lombardia, Italia Hermès A tempo pieno

    Role OverviewThe In Store Customer Experience Supervisor plays a pivotal role in crafting an exceptional client journey, embodying the Hermès brand values and inspiring their team to deliver heartfelt and bespoke attention to customers.Main ResponsibilitiesCollaborate with the In Store Customer Experience Manager to align customer experience strategy,...

  • Customer Operations Lead

    4 mesi fa

    Milano, Italia NCR A tempo pieno

    Job title: Customer Operations Lead Position Summary Our Customer Operations Lead will be accountable to manage and support our key Enterprise Global Restaurant accounts across Europe. You will own and develop a customer centric approach to ensuring customer satisfaction at all times while working with internal and external service providers. This...

  • Customer Experience Delivery Lead

    3 mesi fa

    Milano, Italia Avanade A tempo pieno

    Come join us Managing the successful delivery of projects within the Avanade X Business Group and the CX Practice. CX Practice privileges three key elements: Sitecore technologies, Frontend and Headless CMS, Accessibility and Digital Marketing Services. Skills and experiences - Bachelor's degree in information technology, Business Administration, or a...

  • Delivery Lead

    1 settimana fa

    Milano, Lombardia, Italia Avanade A tempo pieno

    Lead with Excellence as a Delivery Lead at AvanadeWe are seeking an experienced and highly motivated Industry Delivery Lead to oversee projects within the Industrial industry. As a key member of our team, you will be responsible for ensuring projects are executed on time, within budget, and aligned with the strategic objectives of the organization.Key...

  • Delivery Lead

    2 settimane fa

    Milano, Lombardia, Italia Avanade A tempo pieno

    Job DescriptionAt Avanade, we are seeking an experienced and highly motivated Delivery Lead to oversee projects within the Banking and/or Insurance industry. As a key member of our team, you will be responsible for ensuring projects are executed on time, within budget, and aligned with the strategic objectives of the organization.Key ResponsibilitiesLead the...

  • Delivery Lead

    2 settimane fa

    Milano, Lombardia, Italia Avanade A tempo pieno

    About the RoleWe are seeking an experienced and highly motivated Delivery Lead to oversee projects within the Banking and/or Insurance industry. The successful candidate will be responsible for ensuring projects are executed on time, within budget, and aligned with the strategic objectives of the organization.This role requires proven experience in leading...

  • Solution Delivery Lead

    2 settimane fa

    Milano, Lombardia, Italia Terry Soot MG A tempo pieno

    About Terry Soot MGTerry Soot MG is a dynamic startup that specializes in automation and AI for healthcare. Our mission is to revolutionize hospital operations by providing innovative solutions that save time and improve patient care.Job DescriptionWe are seeking a skilled Solution Delivery Lead to join our team and play a crucial role in introducing our AI...

  • Customer Service Team Lead

    1 settimana fa

    Milano, Lombardia, Italia Brown-Forman A tempo pieno

    About the RoleThis is a unique opportunity to lead the Customer Service Team at Brown-Forman, ensuring a reliable and professional customer care experience throughout the entire process. As a Customer Service Team Lead, you will be responsible for managing the team, defining and monitoring objectives, and ensuring the training and integration of new...

  • Customer Experience Strategist

    2 settimane fa

    Milano, Lombardia, Italia Novartis Farmacéutica A tempo pieno

    About the RoleWe are seeking a highly skilled and experienced professional to lead our customer strategy and capability building initiatives. As a key member of our team, you will be responsible for enhancing 360° customer experience and satisfaction, building and strengthening relationships with external stakeholders, and designing and enabling customer...

  • Project Delivery Lead

    3 settimane fa

    Milano, Lombardia, Italia Avanade A tempo pieno

    About the RoleWe are seeking a highly skilled Senior Project Manager to join our team at Avanade. As a key member of our organization, you will be responsible for managing the successful delivery of projects within our Business Group and CX Practice.Key ResponsibilitiesProject Management: Oversee the planning, execution, and delivery of multiple projects...

  • Customer Service Team Lead

    3 settimane fa

    Milano, Lombardia, Italia Abbott A tempo pieno

    **About the Role**We are seeking a highly skilled and experienced Team Lead to join our Customer Service department within Abbott's Structural Heart division. As a Team Lead, you will be responsible for managing a team of Customer Service professionals and providing exceptional service to our internal and external customers.**Key Responsibilities**Manage a...

  • Customer Service Team Lead

    3 settimane fa

    Milano, Lombardia, Italia Abbott A tempo pieno

    **About the Role**We are seeking a highly skilled and experienced Team Lead to join our Customer Service department within Abbott's Structural Heart division. As a Team Lead, you will be responsible for managing a team of Customer Service professionals and providing exceptional service to our internal and external customers.**Key Responsibilities**Manage a...

  • Customer Service Team Lead

    3 giorni fa

    Milano, Lombardia, Italia Brown-Forman A tempo pieno

    About the RoleWe are seeking a highly skilled Customer Service Team Lead to join our team at Brown-Forman. As a key member of our Customer Service team, you will be responsible for leading the team, ensuring a reliable and professional customer care throughout the entire process, from order taking to invoice issuance.Key ResponsibilitiesLead the Customer...

  • Practice Lead Experience

    3 mesi fa

    Milano, Italia Dentsu Aegis Network A tempo pieno

    Job Title: Practice Lead Experience **Job Description**: - A BIT ABOUT US Dentsu Creative is dentsu's sole global creative network that transforms brands and businesses through the power of Horizontal Creativity. 2022's Cannes Lions Agency of the Year, it is made for integration with Dentsu's Media and Merkle networks through Horizontal Creativity. 9,000...

  • Solution Delivery Lead

    2 settimane fa

    Milano, Lombardia, Italia Terry Soot Mg A tempo pieno

    {"title": "Solution Delivery Lead", "description": "About Health ForceHealth Force is a dynamic startup that specializes in automation and AI for healthcare. Our AI Assistant is designed to automate hospital daily administrative tasks, saving hospital staff thousands of hours of manual work and allowing them to focus on patients.Job DescriptionAs the...

  • Delivery Manager(A96142)

    1 mese fa

    Milano, Italia Xiaomi Technology A tempo pieno

    Responsibility:Take lead in Country Delivery Team to achieve targets, organize and monitor the E2E (end to end) delivery fulfillment, coordinate all involving parties and making sure timely delivery of goods;Responsible for the implementation of delivery programs at country level;Monitor and analyze Delivery KPIs periodically to improve operational...

  • Customer Service Team Lead

    2 settimane fa

    Milano, Lombardia, Italia Abbott Laboratories A tempo pieno

    About the Role:We are seeking a highly skilled and experienced Team Lead to join our Customer Service department within Abbott's Structural Heart division. As a Team Lead, you will be responsible for managing a team of Customer Service professionals and providing exceptional service to internal and external customers.Key Responsibilities:Manage a team of...

  • Customer Experience Manager

    6 giorni fa

    Milano, Lombardia, Italia Hermès A tempo pieno

    Main ResponsibilitiesCustomer Excellence and ClientelingCollaborate with the In Store Customer Experience Manager to develop and implement customer experience strategies, analyzing performance and providing feedback.Monitor store traffic, appointments, and waiting times, suggesting improvements to management to enhance the customer experience.Support...

  • Customer Experience Manager

    3 settimane fa

    Milano, Lombardia, Italia Edtech France A tempo pieno

    About the RoleAs our Customer and Tutor Value Manager, you will play a pivotal role in shaping our customer experience by managing end-to-end customer value management (CVM) programs that drive tangible business results.Key ResponsibilitiesOversee the complete lifecycle of CVM initiatives, from crafting business cases to executing campaigns and analyzing...

  • Strategic Customer Experience Director

    2 settimane fa

    Milano, Lombardia, Italia Antal International Network A tempo pieno

    Customer Strategy and Excellence LeaderThe Antal International Network is seeking a seasoned professional to lead our customer strategy and excellence initiatives. As a key member of our team, you will be responsible for driving customer-centricity and building long-term competitive capabilities to ensure corporate innovation and sustainability.Key...

Customer Experience Delivery Lead

3 mesi fa

Milano, Italia Avanade A tempo pieno

Delivery Lead at AvanadeManaging the successful delivery of projects within the Avanade X Business Group and the CX Practice.CX Practice privileges three key elements: Sitecore technologies, Frontend and Headless CMS, Accessibility and Digital Marketing Services.Bachelor's degree in information technology, Business Administration, or a related field.A master's degree or PMP certification is a plusMinimum of 6-8 years of experience in portfolio management, project management, or a related role within the Consumer goods, Resources, HP&S and services / Retail industryProven experience managing large-scale system integration projectsProficiency in project management software and tools (e.g., MS Project, JIRA, Trello)Excellent leadership, communication, and interpersonal skillsAbility to manage multiple projects simultaneously in a fast-paced environmentStrong problem-solving and analytical skillsAbility to work independently and make informed decisionsOversee planning, execution, and delivery of multiple projects within the industry to ensure successful project deliveryCollaborate with Sales Accounts to develop business with Industry ClientsCollaborate deeply with Sitecore's and Frontend / Headless CMS solution architects to create and consolidate a shared delivery methodology in alignment with Avanade's pursuit of excellenceLead cross-functional project teams, ensuring clear communication of project goals and objectivesEnsure projects adhere to established timelines, budgets, and quality standardsAct as the primary point of contact for all project stakeholdersOversee a team of project managers, coordinators, and other delivery staffIdentify, assess, and manage project risks and issuesPromote and implement best practices and Avanade methodologiesSome of the best things about working at AvanadeOpportunity to work for Microsoft's Global Alliance Partner of the Year (14 years in a row), with exceptional development and training (minimum 80 hours per year for training and paid certifications)Real-time access to technical and skilled resources globallyDedicated career advisor to encourage your growthEngaged and helpful coworkers genuinely interested in youFind out more about some of our benefits Employee Benefits at Avanade | Avanade