Welfare Customer Success

1 settimana fa


Lazio, Italia Prowebce A tempo pieno

Faites un pas en avant et laissez-vous surprendre par Edenred.Chaque jour, nous fournissons des solutions innovantes pour améliorer la vie de millions de personnes, en connectant les employés, les entreprises et les commerçants dans le monde entier.Nous savons qu'il y a des centaines de façons pour vous d'évoluer.Avec nous, vous développerez vos compétences dans un environnement multiculturel, stimulant et dynamique.Osez rejoindre Edenred et préparez-vous à vous épanouir dans une entreprise internationale qui vous offrira des opportunités infinies.La méritocratie fait partie de notre ADN.Chez Edenred, nous reconnaissons, recrutons et développons tous les talents.Venez comme vous êtes, dans le respect de votre singularité et contribuer à l'aventure Edenred avec nous.Nous nous engageons à prévenir toute forme de discrimination et à proposer à tous nos candidats des opportunités égales indépendamment de leur genre et expression de genre, handicap, origine, croyance religieuse et orientation sexuelle ou tout autre critère.YOU WILL VIBE WITH USLa risorsa ricercata è un* Customer Success Specialist che verrà inserit* all'interno della Direzione Benefits&Engagement Solutions.Nella fase di post vendita gestirà l'implementazione di soluzioni welfare personalizzate e coordinerà le esigenze degli stakeholder interni ed esterni per l'attivazione del progetto.Sarà responsabile inoltre, della retention del cliente e dello sviluppo del progetto welfare tramite attività di upselling e cross-selling.Principali attività:Gestione progetti in ambito Welfare per l'implementazione di soluzioni personalizzate sulla base delle esigenze e della realtà aziendale del cliente.Pianificazione e gestione di tutte le fasi del progetto Welfare in coordinamento con le altre funzioni aziendali (ad esempio Ufficio Marketing, Legal, IT, Operations e Finance).Sviluppo KPI economici del progetto welfare tramite monitoraggio del piano, analisi andamenti e azioni proattive.Definizione, in accordo con le funzioni competenti, del piano di comunicazione e formazione sulla base delle esigenze del progetto.Lavoro in team per progetti interni relativi al miglioramento di processi di gestione del cliente.WE WILL VIBE WITH YOUPassione per il cliente, rispetto, immaginazione, semplicità e spirito imprenditorialesono i valori che ricerchiamo nelle nostre persone.Se ti riconosci ed hai voglia di metterti in gioco in un ambiente stimolante e multinazionale inviaci la tua candidatura e diventa anche tu un*EdenrederAlmeno un anno di esperienza nel ruolo o in ruoli di coordinamento progetti e gestione teamlaurea triennale o magistrale in materie Economiche o ScientifichePostulez dès à présent et venez vibrer avec nous



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