Customer Service Representative With Turkish

1 settimana fa


Montà, Italia Buscojobs España A tempo pieno

We're looking for a Digital Trading Executive with Dutch. Working with the digital lead to ensure commercial targets are met, for sales, GPV and EBIT. Creating a trading plan and building relationships with digital channel teams and buying & merchandising functions.
Location – AlicanteAlicante On SiteWorking hours – 39 hours.What You'll Be Doing: PlanningClear trading plan by respective market is co-ordinated and executed for the financial year.Working closely with the merchandising, content and marketing teams to ensure that the marketing calendar is aligned with key trading periods.Working with the retail and marketing teams to ensure that all campaigns are aligned.TradingManaging onsite content and digital marketing imagery.Ensuring content and translation of all e-commerce email communication (order confirmations, delivery, abandoned basket etc) are accurate.Creating briefs and working with merchandisers, production teams and design teams to manage workflows and ensure projects are delivered on time.Help determine the appropriate enhancements and upgrades that are required to the International digital marketing infrastructure to deliver the current and future needs of the international business. Keeping to deadlines.Completing all product copy with 100% accuracy and in a manner which helps maximise sales and SEO.Run and improve the social media strategy for the fascia across multiple social channels.Continually monitor relevant competitors and inspiration sources to report to the wider team.Ensure brand guidelines and creative consistency is executed across the full estate including desktop, mobile, app, kiosk, iPad and any additional digital builds. Making sure all of these channels are fully up to date with the latest campaign and marketing imagery.Ensure that the customer journey is smooth and effective from all marketing touch points through to purchase.Reporting on performance for local market net sales, GP%, conversion and sessions.Team WorkWorking with the performance teams and constantly analysing key website metrics including visitor numbers, get to product, add to basket, checkout completion and conversion rates. This includes all elements of the experience: search, navigation, photography, copy, mobile, and kiosks.Working with digital Lead to implement best in class digital customer acquisition techniques for the market, to ensure that high volumes of new customers are acquired profitably by the business through all appropriate digital marketing channels.Deputising for other markets on a short term basis.What We're Looking For: Excellent communication and organizational skills.Conscientious, organized and thorough with a drive to constantly improve ways of working.Previous experience working in the retail industry or other fast-paced environments would be advantageous.The ability to have a strong impact and influence key decisions.Bilingual or Native Dutch. C1 of English.What we offer: Staff Discount on qualifying purchases across Group retail stores and online.Free Gym Facilities.Flexible/optional benefits: restaurant ticket, transportation ticket, health insurance.Personal development opportunities to learn and develop at work.Continuous professional development in hard and soft skills.And… much moreThe Company: Since founded in 1981, JD Group has achieved remarkable growth through rapid global expansion. We have become the leading omnichannel retailer of Sports Fashion, Street & Premium Fashion, Outdoors and Gyms with over 60,000 colleagues over 3,400 stores across several retail fascia's in over 30 markets around the world.
We are an equal opportunities employer who embraces and values differences. We recognise the importance of an inclusive workplace culture in which everyone can thrive irrespective of their background or identity.
At JD Group, we are all about finding passionate and skilled individuals who can elevate our team and have exceptional impact on the running of the business. We seek dynamic individuals who are invested in their own development, so that together we can evolve our brand's success, alongside evolving your career.
Join us in an exciting journey, where Talent meets Opportunity.
Interested?
If you are interested in this position, apply now
Due to the high volumes of applications our opportunities attract, it takes time to review them all. If you don't hear back within two weeks of you applying, please consider your application to have been unsuccessful on this occasion. Applications that meet the skills criteria will be contacted for a 1st stage meeting with the talent team. Shortlisted candidates will then be invited to interview with the hiring manager.
Thank you again for your time.

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