Customer Service Representative
1 settimana fa
**Company**:
IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers.
Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery / pastry ingredients.
Headquartered in Italy, IRCA Group has a strong track record of growth over the last decade, with 22 manufacturing facilities all over the world, 2000+ employee and €1 billion of revenues.
**What we offer**:IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context.
We promote professional growth by providing tailor-made development programs and career advancement opportunities locally and internationally.
With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective.
Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference.
If you are looking for stimulating challenges and the chance to contribute your ideas for process improvement in an ever-growing company, IRCA is the right place.
**Purpose of Position**:
We are looking for a proactive Customer Service Representative whose aim is to ensure the best support of our clients for foreign markets.
He/she will be responsible for all the process from pre to post sales.
The activities are to listen to customer concerns, answer customer questions and provide information about the company's products and services.
This is a key role to ensure the right management of orders, claims management and to guarantee the constant update of the price list.
**Description of main Activities / responsibilities**:
- Orders Management
- Complaint and returns management
- Credit Notes
- Inserting updated prices into management system
- Keeping the price lists update
- Contact with clients and keep high quality relationships with them
- Contact with foreign colleagues to support foreign orders requests
**Requisitions**:
- ** Education**: Degree in foreign languages and/or Economics
- **Professional skills**:Analytical skills, time management, client management, order management.
- **Experience**: At least 3 years of experience in productive industries in the specific role
- ** Language skills**: English proficiency is mandatory.
Preferably second language knowledge.
- **IT Skills**: Good knowledge of the main IT tools.
Mastery of Excel is mandatory.
- **Soft skills**: Problem solving, Strong aptitude for communication and interpersonal relationships, Openness to change and continuous learning, Propensity for teamwork, Willingness to work in an international context.
-
Customer Service Representative
2 mesi fa
Gallarate, Italia Qualimed Srl A tempo pieno**Position**: Customer Service Representative **Location**: Gallarate **Role Description**: **Main Responsibilities**: - Handle customer inquiries via Zendesk in English, ensuring timely responses and effective resolutions. - Create and print shipping labels through carriers. - Provide post-sales support, including handling returns and refunds. -...
-
Customer Service Representative
2 settimane fa
Gallarate, Italia Qualimed Srl A tempo pieno**Position**: Customer Service Representative**Location**: Gallarate**Role Description**:**Main Responsibilities**:- Handle customer inquiries via Zendesk in English, ensuring timely responses and effective resolutions.- Create and print shipping labels through carriers.- Provide post-sales support, including handling returns and refunds.- Collaborate with...
-
Customer Service Representative
7 mesi fa
Gallarate, Italia irca Group A tempo pieno**Company**: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers. Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery / pastry ingredients.Headquartered in...
-
Customer Service Representative
1 mese fa
Gallarate, Italia Irca Group A tempo pieno**Company**:IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers. Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery / pastry ingredients.Headquartered in...
-
Customer Service Representative
4 mesi fa
Gallarate, Italia Irca Group A tempo pieno**Company**: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. Our products cater to independent producers as well as large food manufacturers. We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials. Headquartered in...
-
Customer Service Representative
2 settimane fa
Gallarate, Italia irca spa A tempo pienoIRCA è una azienda food, leader negli ingredienti e preparati che esporta in oltre 100 paesi ed in diversi canali professionali B2B (gelaterie, pasticcerie, HORECA, laboratori, industrie) un portafoglio prodotti declinato in molteplici categorie (dai mix per panetteria alle creme, ai cioccolati, ai variegati per gelati). **SCOPO della posizione**: Ha il...
-
Customer Service Representative
3 settimane fa
Gallarate, Italia Irca Group A tempo pieno**Company**: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. Our products cater to independent producers as well as large food manufacturers. We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials. Headquartered in...
-
Customer Service Representative
2 settimane fa
Gallarate, Italia Irca Spa A tempo pienoIRCA è una azienda food, leader negli ingredienti e preparati che esporta in oltre 100 paesi ed in diversi canali professionali B2B (gelaterie, pasticcerie, HORECA, laboratori, industrie) un portafoglio prodotti declinato in molteplici categorie (dai mix per panetteria alle creme, ai cioccolati, ai variegati per gelati).**SCOPO della posizione**:Ha il...
-
Customer Service Representative Italy
7 mesi fa
Gallarate, Italia irca Group A tempo pieno**Company**: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. Our products cater to independent producers as well as large food manufacturers. We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials. Headquartered in...
-
Customer Service Representative Italy
2 settimane fa
Gallarate, Italia Irca Group A tempo pieno**Company**: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets.Our products cater to independent producers as well as large food manufacturers.We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials.Headquartered in...
-
Customer Service Ambassador
4 settimane fa
Gallarate, Lombardia, Italia Irca Group A tempo pienoAbout UsIRCA Group is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets. We serve independent producers as well as large food manufacturers.Core ProductsOur core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery / pastry ingredients.A Brief...
-
Sales Representative
7 mesi fa
Gallarate, Italia Incora A tempo pieno_**Our Incora Story is really taking off - we’d love you to join us for the journey.**_ **We are currently seeking an exceptional sales professional to join us as a Lead Sales Representative at our site in Gallarate.** As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. As a **Lead Sales...
-
Customer Service Mtm
2 settimane fa
Gallarate, Italia Tom Ford Distribution A tempo pieno_Tom Ford Distribution Srl_ ricerca **un/una Addetto/a Customer Service MTM**. Per ampliamento organico si ricerca una figura di “Addetta Customer Service” da inserire all’interno dell’ufficio Made-to-Measure presso lo stabilimento di Gallarate (VA). La risorsa supporterà il team e l’azienda in una fase di forte crescita del gruppo e verrà...
-
Sales Representative
7 giorni fa
Gallarate, Italia Incora A tempo pieno_**Our Incora Story is really taking off - we'd love you to join us for the journey.**_**We are currently seeking an exceptional sales professional to join us as a Lead Sales Representative at our site in Gallarate.**As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business.As a **Lead Sales...
-
Customer Service
1 mese fa
Gallarate, Italia Randstad A tempo pienoTi piace il contatto con il pubblico e cerchi una nuova opportunità lavorativa?Ti piacerebbe lavorare per una realtà affermata nel mercato internazionale?Randstad Italia, filiale di Gallarate, per importante azienda multinazionale operante nel settore alimentare, è alla ricerca di Un CUSTOMER SERVICE Con conoscenza della lingua inglese Tipologia...
-
Customer Service
2 giorni fa
Gallarate, Italia Randstad Italia Spa A tempo pienoTi piace il contatto con il pubblico e cerchi una nuova opportunità lavorativa?Ti piacerebbe lavorare per una realtà affermata nel mercato internazionale?Randstad Italia, filiale di Gallarate, per importante azienda multinazionale operante nel settore alimentare, è alla ricerca di Un CUSTOMER SERVICE JUNIOR Con conoscenza della lingua inglese Tipologia...
-
Customer Service Mtm
2 settimane fa
Gallarate, Italia Tom Ford Distribution A tempo pieno_Tom Ford Distribution Srl_ ricerca **un/una Addetto/a Customer Service MTM**.Per ampliamento organico si ricerca una figura di "Addetta Customer Service" da inserire all'interno dell'ufficio Made-to-Measure presso lo stabilimento di Gallarate (VA).La risorsa supporterà il team e l'azienda in una fase di forte crescita del gruppo e verrà inserita...
-
Customer Service Assistant
8 mesi fa
Gallarate, Italia Plastics Academy S.r.l. A tempo pienoThe Customer is one of the world leaders in the distribution of thermoplastic polymers, thermoplastic elastomers and technopolymers. **Posizione**: - Creation of order and activating of corresponding order confirmations and/or order acknowledgement - Awareness of Target Price Achievement - Optimize lot sizes (stock awareness), including adjusting the...
-
Customer Service Junior
4 settimane fa
Gallarate, Italia Adh Personal Thüringen A tempo pienoMansioneTi piace il contatto con il pubblico e cerchi una nuova opportunità lavorativa?Ti piacerebbe lavorare per una realtà affermata nel mercato internazionale?Randstad Italia, filiale di Gallarate, per importante azienda multinazionale operante nel settore alimentare, è alla ricerca di un CUSTOMER SERVICE JUNIOR con conoscenza della lingua...
-
Customer Service Junior
1 mese fa
Gallarate, Italia Adh Personal Thüringen A tempo pienoMansione Ti piace il contatto con il pubblico e cerchi una nuova opportunità lavorativa? Ti piacerebbe lavorare per una realtà affermata nel mercato internazionale? Randstad Italia, filiale di Gallarate, per importante azienda multinazionale operante nel settore alimentare, è alla ricerca di un CUSTOMER SERVICE JUNIOR con conoscenza della lingua...