Customer Service Representative Italy

1 settimana fa

Gallarate, Italia irca Group A tempo pieno

**Company**: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry, and gelato markets. Our products cater to independent producers as well as large food manufacturers. We produce chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery/pastry essentials. Headquartered in Italy, IRCA Group boasts a strong track record of growth over the past decade, with 22 manufacturing facilities all over the world, 2000+ employee and €1 billion of revenues.

**What we offer**:IRCA fosters a dynamic environment, embracing diversity and valuing diverse perspectives and international experiences, offering a stimulating context. We promote professional growth by providing tailor-made development programs and career advancement opportunities locally and internationally. With locations worldwide, we offer the chance to work on international projects, collaborate across cultures, and gain a global perspective. Joining our team means becoming part of a global community of passionate professionals dedicated to making a difference. If you are looking for stimulating challenges and the chance to contribute your ideas for process improvement in an ever-growing company, IRCA is the right place.

**Purpose of Position**: The internship in Customer Service department aims to provide an overview of the role as Customer Service in a multinational company and allow the intern to gain more and more autonomy in the assigned tasks. He/she will support the Customer Service team, mainly for the Italian market, to ensure the best support for our clients.

The activities are to listen to customer concerns, answer customer questions and provide information about the company's products and services.

This is a key role to ensure the right management of orders, claims management and some document-related activities, also for foreign markets and customs.

**Description of Main Activities/Responsibilities**:

- Support in Orders Management and Complaint & returns Management
- Inserting new prices into management system to keep the pricing lists updated
- Contact with clients and keep high quality relationships with them
- Document-related and reporting activities

**Requirements**:

- ** Education**: Degree in foreign languages and/or Economics
- ** Professional Skills**: Experiences in customer facing are considered as a plus; time management problem-solving and negotiation skills.
- ** Experience**: No experience needed
- **Language Skills**: Proficient English is mandatory.
- ** Computer Skills**: MS Office
- **Behavioral Requirements**:Ability to work with precision and accuracy; Strong aptitude for interpersonal relationships and effective Communication Skills; organizational skills.

  • Customer Service Representative

    1 settimana fa

    Gallarate, Lombardia, Italia irca Group A tempo pieno

    Company:IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers. Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery / pastry ingredients.Headquartered in Italy,...

  • Customer Service Representative

    4 settimane fa

    Gallarate, Italia irca Group A tempo pieno

    **Company**: IRCA Group is a leading international B2B provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers. Core products include chocolate, decorations, creams, inclusions, pastry mixes, gelato ingredients, and other bakery / pastry ingredients.Headquartered in...

  • Sales Representative

    1 settimana fa

    Gallarate, Italia Incora A tempo pieno

    _**Our Incora Story is really taking off - we’d love you to join us for the journey.**_ **We are currently seeking an exceptional sales professional to join us as a Lead Sales Representative at our site in Gallarate.** As the leading supply chain solutions business in the aerospace industry Customers are at the heart of our business. As a **Lead Sales...

  • Customer Service Mtm

    7 giorni fa

    Gallarate, Lombardia, Italia Tom Ford Distribution A tempo pieno

    _Tom Ford Distribution Srl_ ricerca **un/una Addetto/a Customer Service MTM**.Per ampliamento organico si ricerca una figura di "Addetta Customer Service" da inserire all'interno dell'ufficio Made-to-Measure presso lo stabilimento di Gallarate (VA). La risorsa supporterà il team e l'azienda in una fase di forte crescita del gruppo e verrà inserita...

  • Customer Service con Inglese

    2 mesi fa

    Gallarate, Italia ADECCO ITALIA SPA A tempo pieno

    OPPORTUNITA' Adecco Italia SPA, filiale di Gallarate, ricerca per nota concessionaria di Gallarate un/una Customer Service Con Inglese In generale la risorsa si occuperà di customer service, ossia assistenza alla clientela su tematiche legate alle autovetture, gestirà il contatto telefonico con i clienti ed il loro indirizzamento ai vari...

  • Addetto Customer Service

    4 giorni fa

    Gallarate, Italia Randstad A tempo pieno

    Randstad Italia S.p.a. filiale di Gallarate, ricerca per un'importante azienda cliente un:   Addetto Customer Service   Sede di lavoro: Gallarate (VA) Orario di lavoro: Full-time, dal lunedì al venerdì dalle ore 09:00 alle ore 18:00 con un'ora di pausa.Tipologia contrattuale: Si offre un contratto di stage di 6 mesi.Di cosa ti occuperai?L'Addetto...

  • Customer Service Junior

    2 mesi fa

    Gallarate, Italia RABEN ITALY A tempo pieno

    **Raben Italy **è leader nel mercato del trasporto groupage internazionale, terra, mare aereo per qualità di servizi, quote di mercato, volumi e redditività. Il servizio di groupage europeo è un’area fondamentale delle operazioni di Raben Italy, in continuo sviluppo, anche grazie alle sempre più estesa rete di corrispondenti, costituita...

  • Customer Service Junior

    3 settimane fa

    Gallarate, Italia RABEN ITALY A tempo pieno

    **Raben Italy **è leader nel mercato del trasporto groupage internazionale, terra, mare aereo per qualità di servizi, quote di mercato, volumi e redditività. Il servizio di groupage europeo è un’area fondamentale delle operazioni di Raben Italy, in continuo sviluppo, anche grazie alle sempre più estesa rete di corrispondenti, costituita...

  • Customer Service Junior

    7 giorni fa

    Gallarate, Lombardia, Italia RABEN ITALY A tempo pieno

    **Raben Italy **è leader nel mercato del trasporto groupage internazionale, terra, mare aereo per qualità di servizi, quote di mercato, volumi e redditività.Il servizio di groupage europeo è un'area fondamentale delle operazioni di Raben Italy, in continuo sviluppo, anche grazie alle sempre più estesa rete di corrispondenti, costituita esclusivamente da...

  • Addetto Customer Service

    3 giorni fa

    Gallarate, Italia Randstad Italia Spa A tempo pieno

    Randstad Italia S.p.a. filiale di Gallarate, ricerca per un'importante azienda cliente un:   Addetto Customer Service   Sede di lavoro: Gallarate (VA) Orario di lavoro: Full-time, dal lunedì al venerdì dalle ore 09:00 alle ore 18:00 con un'ora di pausa. Tipologia contrattuale: Si offre un contratto di stage di 6 mesi. Responsabilità Di cosa ti...

  • Customer Service Assistant

    2 mesi fa

    Gallarate, Italia Plastics Academy S.r.l. A tempo pieno

    The Customer is one of the world leaders in the distribution of thermoplastic polymers, thermoplastic elastomers and technopolymers. **Posizione**: - Creation of order and activating of corresponding order confirmations and/or order acknowledgement - Awareness of Target Price Achievement - Optimize lot sizes (stock awareness), including adjusting the...

  • Customer Care Specialist

    4 giorni fa

    Gallarate, Italia Irca Group A tempo pieno

    IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery / pastry ingredients. The Company, headquartered in...

  • Customer Service Manager

    2 mesi fa

    Gallarate, Italia People2Results A tempo pieno

    Per azienda del settore oleodinamico si ricerca una figura di **Customer Service Manager** **Il tuo ruolo**: Il Customer Service Manager, sotto la guida del Operation Manager, è responsabile della gestione del team del servizio clienti, dell’ottimizzazione dell’efficienza operativa e della fornitura di un servizio clienti di alta qualità. Collabora...

  • Customer Service Manager

    2 giorni fa

    Gallarate, Italia People2Results A tempo pieno

    Per azienda del settore oleodinamico si ricerca una figura di **Customer Service Manager** **Il tuo ruolo**: Il Customer Service Manager, sotto la guida del Operation Manager, è responsabile della gestione del team del servizio clienti, dell’ottimizzazione dell’efficienza operativa e della fornitura di un servizio clienti di alta qualità. Collabora...

  • Customer Care Specialist

    2 giorni fa

    Gallarate, Italia Irca Group A tempo pieno

    IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery / pastry ingredients. The Company, headquartered in...

  • Sales Representative

    1 settimana fa

    Gallarate, Italia Steiger Participations SA A tempo pieno

    **Sales Representative** Steiger Participations SA is located in the Swiss canton of Valais. It develops and manufactures world-renowned industrial knitting machines. Since 2010, the company has been part of the Ningbo Cixing Ltd group, market leader in flat knitting machines. **What we offer at Steiger** Flexibility in work organization. Dynamic...

  • Stage Customer Service

    2 giorni fa

    Gallarate, Italia In Job Spa Filiale Di Milano A tempo pieno

    In Job S.p.A. - Career Center di Milano seleziona, per realtà multinazionale leader nel settore della Logistica e Trasporti e specializzata in spedizioni internazionali; la figura di   STAGE CUSTOMER SERVICE   La risorsa verrà inserita all'interno del Divisione Customer Service e avrà il compito di supportare il Responsabile nelle seguenti attività:...

  • Customer Support Coordinator

    3 settimane fa

    Gallarate, Italia MAJA-Maschinenfabrik A tempo pieno

    Grateful to have someone who counts on you? Our Customer Service Coordinators are. As Marel continues to grow, we have an opportunity for someone to join us as **Customer Support Coordinator.** **In this role, you will be the key customer representative and point of contact for customer enquiries and requests. The main responsibility is to provide best in...

  • Addetto customer service

    5 giorni fa

    Gallarate, Italia Randstad Italia Spa A tempo pieno

    Mansione Randstad Italia S.p.a. filiale di Gallarate, ricerca per un'importante azienda cliente un: Addetto Customer Service Sede di lavoro: Gallarate (VA) Orario di lavoro: Full-time, dal lunedì al venerdì dalle ore 09:00 alle ore 18:00 con un'ora di pausa. Tipologia contrattuale: Si offre un contratto di stage di 6 mesi. Responsabilit Di cosa ti...

  • Customer Care Specialist

    1 giorno fa

    Gallarate, Italia Irca Group A tempo pieno

    IRCA is a leading international provider of semi-finished ingredients for the bakery, pastry and gelato markets, serving independent producers as well as large food manufacturers (e.g. CPG). Core products include chocolate, chocolate decorations, creams, pastry mixes, gelato ingredients, and other bakery / pastry ingredients. The Company, headquartered in...