Technical & Service Manager

6 mesi fa

Milano, Italia Tailor&Fox Srl A tempo pieno

Tailor&Fox, an italian Executive Search firm based in Milan, is working with a **Multinational**, **leader** in the Production and Marketing of **Elevator & Lifting Systems**, present throughout the national territory, who has entrusted us to search for the following important and strategic professional profile:
**TECHNICAL & SERVICE MANAGER**

**Posizione**:
Responsible for the development, implementation and maintenance of Company technical processes, including troubleshooting any potential issues, will ensure that **all installations**,** maintenance and removals are carried out according to company’s guidelines**. Management of the Technical & Warehouse departments.

**Duties and responsibilities**:

- Manage the day-to-day operations of the Technical Area of the Italian Company in accordance with guidelines and adopted by the General Manager and the Board;
- Work effectively as appropriate with other Technical Managers across Europe and parent company technical management;
- Leadership and strategic direction to the technical operations to achieve performance objectives, through effective coaching;
- Permanently analysing and improving business processes and monitoring the effectiveness and efficiency of the technical organization;
- Lead and monitor direct Installer’s team in north-west Italy and manage Subcontractors & Partners in other areas for installation and Technical Assistance Services;
- Supervise warehouse and related logistic activities for Company’s products.
- Coordinate Technical department;
- Expanding solid customer relationships through excellent customer service.

**Requisiti**:
**Main requirements**:

- Good standard of secondary education or Technical Degree;
- At least 8 / 10 years of previous experience in managing technical teams in similar positions;
- Relevant professional qualification in order to work with electricity and machinery;
- Good level of English written and spoken is mandatory;
- Excellent communication skills with the ability to interact at all levels;
- Calm & effective under pressure.

**Altre informazioni**:
**Place of work**:Milan**, with frequent travel throughout the country.

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