Technical Services Manager
3 settimane fa
Work Schedule Standard (Mon-Fri)
Environmental Conditions
OfficeJob Description
Job Title: Technical Services Manager
Business Unit: Protein Diagnostics (PDX), Italy
Location/Division Specific Information
The Binding Site Group, a part of Thermo Fisher Scientific, is a global leader in specialty diagnostics, provides diagnostic assays and instruments to improve the diagnosis and management of blood cancers and immune system disorders.
Discover Impactful Work:
We are seeking a highly motivated and experienced Technical Service Manager to be responsible for our field service, field applications and technical support operations in Italy. If you are a passionate and dedicated individual with a consistent track record in field service/applications management, we encourage you to apply.
A day in the Life:
- Lead an impactful team of field service engineers and applications specialists. Recruit, train, and develop our talent.
- Ensure timely and effective delivery of technical support, maintenance, upgrade and repair services for our installed base.
- Coordinate the installation planning for our in vitro diagnostics systems in customer labs.
- Build and maintain positive relationships with customers - understanding their needs and addressing these promptly and expertly.
- Support the team, leading efforts to diagnose and troubleshoot technical issues, providing solutions that meet customer requirements.
- Provide support for public tenders and other revenue-generating activities, providing technical expertise.
- Reporting: Prepare and reports on field service activities, proactively monitor and act on key performance metrics.
- Manage local inventory levels of spare parts and consumables
- Collaborate closely with key partners across the business, including Global Services, Sales and Marketing, Quality Assurance, and Logistics.
- Implement and maintain quality procedures to ensure compliance with regulatory standards and company policies
Keys to Success:
Education
- Bachelor's degree in a relevant field (e.g., biomedical engineering, clinical laboratory science)
Experience
- Proven experience in field service or field applications management – ideally within the IVD industry
- Strong technical knowledge of in vitro diagnostics equipment
- Experience in project management, including planning, scheduling, and resource prioritization is desirable
Knowledge, Skills, Abilities
- Proven track record of leading field-based service teams
- Excellent communication and interpersonal skills
- Strong technical proficiency, problem-solving and decision-making abilities
- Fluency in Italian and English – written and verbal.
Physical Requirements / Work Environment
- Ideally based in Lombardi with ability to travel to customer sites (up to 30%)
Benefits
We offer competitive remuneration, annual incentive plan bonus, healthcare, and a range of employee benefits. Thermo Fisher Scientific offers employment with an innovative, forward-thinking organization, and outstanding career and development prospects. We offer an exciting company culture that stands for integrity, intensity, involvement, and innovation
#J-18808-Ljbffr-
Technical Services Manager
2 mesi fa
Milano, Italia Thermo Fisher Scientific A tempo pienoWork Schedule Standard (Mon-Fri) Environmental Conditions Office Job Description Job Title: Technical Services Manager Business Unit: Protein Diagnostics (PDX), Italy Location/Division Specific Information The Binding Site Group, a part of Thermo Fisher Scientific, is a global leader in specialty diagnostics, provides diagnostic assays and instruments to...
-
Technical Services Manager
2 mesi fa
Milano, Italia Thermo Fisher Scientific A tempo pieno**Work Schedule** Standard (Mon-Fri) **Environmental Conditions** Office **Job Title**:Technical Services Manager**: **Business Unit: Protein Diagnostics (PDX), Italy**: **Location/Division Specific Information** The Binding Site Group, a part of Thermo Fisher Scientific, is a global leader in specialty diagnostics, provides diagnostic assays and...
-
Wind O&m Services Manager
6 mesi fa
Milano, Italia ETS - Engineering Technical Services A tempo pienoJob ref: ETS9414 Location: Milano Contract: 12 mesi, renewable Rotation: n.a. Description: A supporto delle attività del team O&M ESTIMATION, si richiede** 1 Wind O&M Services Manager**. **Requirements**: - 3 anni di esperienza nell’ambito Wind OSS (Offshore Sub Station) Operation&Maintenance services; - Conoscenza dei principali sistemi elettrici...
-
Poultry Vet Technical Services Manager
6 mesi fa
Milano, Italia BI AH IT A tempo pieno**THE POSITION**: In the position of Poultry Vet Technical Services Manager, you will be the scientific expert and point of contacts for our Sales and Marketing functions and you will guarantee technical support to our organization in the field. Your role will be key in creating additional value to our customers by providing your expertise and all most...
-
Technical Services Specialist
4 settimane fa
Milano, Lombardia, Italia Mongodb A tempo pienoAbout MongoDBMongoDB empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data. Our mission is to enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI.Job SummaryWe are seeking a Technical...
-
Technical Manager
6 mesi fa
Milano, Italia Tailor&Fox Srl A tempo pienoTailor&Fox, an italian Executive Search firm based in Milan, is working with a **Multinational**, **leader** in the Production and Marketing of **Elevator & Lifting Systems**, present throughout the national territory, who has entrusted us to search for the following important and strategic professional profile: **TECHNICAL...
-
General Services Manager Italy
7 mesi fa
Milano, Italia Cushman & Wakefield A tempo pieno**Job Title** General Services Manager Italy **Job Description Summary** We are searching for a General Services and Facility Manager who will be responsible for the facility management and general services in our central offices in Italy. This is a critical role in a modern hybrid workplace (awarded with Well Gold by WELL Building Institute), built to...
-
Senior Technical Operations Manager
4 settimane fa
Milano, Lombardia, Italia Tailor&Fox Srl A tempo pienoJob Title: Technical & Service ManagerTailor&Fox Srl is partnering with a leading multinational company in the elevator and lifting systems industry to find a skilled Technical & Service Manager. This key role involves overseeing the development, implementation, and maintenance of the company's technical processes, ensuring all installations, maintenance,...
-
Technical & Service Manager
5 mesi fa
Milano, Italia Tailor&Fox Srl A tempo pienoTailor&Fox, an italian Executive Search firm based in Milan, is working with a Multinational, leader in the Production and Marketing of Elevator & Lifting Systems, present throughout the national territory, who has entrusted us to search for the following important and strategic professional profile: TECHNICAL & SERVICE MANAGER Responsible for the...
-
Technical & Service Manager
5 mesi fa
Milano, Italia Tailor&Fox Srl A tempo pienoTailor&Fox, an italian Executive Search firm based in Milan, is working with a **Multinational**, **leader** in the Production and Marketing of **Elevator & Lifting Systems**, present throughout the national territory, who has entrusted us to search for the following important and strategic professional profile: **TECHNICAL & SERVICE...
-
Technical Property Manager
5 mesi fa
Milano, Italia Cushman & Wakefield A tempo pieno**Job Title** Technical property manager **Job Description Summary** In Cushman & Wakefield's Asset Services' technical department, the resource will be tasked with managing shopping centers located throughout the country. **The activities that will be carried out are**: - Creation and monitoring of the performance of the asset management budget; -...
-
Dedicated Technical Solutions Expert
5 giorni fa
Milano, Lombardia, Italia MongoDB A tempo pienoAbout MongoDBMongoDB is a pioneering technology company that empowers innovators to create, transform, and disrupt industries by unleashing the power of software and data.We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading...
-
Technical Account Manager
4 mesi fa
Milano, Italia Coreview A tempo pienoAbout CoreView (A Microsoft Gold Partner) CoreView is the Global Leader in Effortless M365 Security, Governance, and Administration.Offering an end-to-end solution that stretches across the whole M365 ecosystem; from your tenant level configurations, right up to your most critical workloads.Created by M365 experts, for M365 experts, CoreView makes best...
-
Technical Account Manager
4 settimane fa
Milano, Lombardia, Italia Coreview S.R.L. A tempo pienoAbout the RoleWe are seeking a dedicated Solution Consultant to join our post-sales team, focusing on nurturing and expanding our relationships with existing clients through technical expertise and strategic account management.This role is pivotal in ensuring the seamless transition from pre-sales to post-sales, with a significant emphasis on working closely...
-
Technical Account Manager
6 mesi fa
Milano, Italia Engineering Industries eXcellence A tempo pienoCosa ti proponiamo? All’interno della divisione Enterprise nell’area di mercato Industry&Services siamo alla ricerca di una figura di Technical Account Manager. Quali saranno le tue attività e responsabilità? - Avrai la responsabilità dei servizi e dei progetti erogati dalla Business Unit Industry & Services di Engineering per aziende leader dei...
-
Technical Manager
6 mesi fa
Milano, Italia InterSystems A tempo pienoThe Technical Manager is the senior technical role responsible for successful delivery of implementation projects using InterSystems' implementation methodology. He or she provides senior, dynamic leadership to all technical implementation activities. During initial customer engagements, the Technical Manager coordinates and oversees any necessary technical...
-
Milano, Italia Mongodb A tempo pienoMongoDB's mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
-
Senior Technical Services Engineer Tel Aviv
3 settimane fa
Milano, Italia MongoDB A tempo pienoMongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB...
-
AWS Infrastructure Services Engineering Manager
4 settimane fa
Milano, Lombardia, Italia Amazon A tempo pienoAWS Infrastructure Services EngineeringAt Amazon, we own the design, planning, delivery, and operation of all AWS global infrastructure. Our team is responsible for ensuring the seamless operation of our cloud services, providing customers with continuous access to the innovation they rely on. As a Critical Environment Facility Manager, you will play a...
-
Fpso Technical Manager
6 mesi fa
Milano, Italia Profile Middle East Llc. A tempo pienoProfile Middle East is a service provider with more than 20 years of experience in the market which specializes in Technical Field and HR Consultancy Services in the Industrial Sector (Oil & Gas, Engineering, Construction, Commissioning) with our focus on the Middle East region and a worldwide presence. We are currently selecting for FPSO TECHNICAL MANAGER...