Sales Support Specialist
3 settimane fa
:
At UL, we know why we come to work.:
A global leader in applied safety science, UL Solutions transforms safety, security and sustainability challenges into opportunities for customers in more than 100 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Certification Marks serve as a recognized symbol of trust in our customers’ products and reflect an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains and grow sustainably and responsibly into the future. Our science is your advantage.
What you’ll learn & achieve:
- Engage with customers via telephone or electronic inquiries for the purpose of taking orders, order fulfilment, or admin-related post-sales activities.
- Develop and share quotes for specified categories of leads using standardized pricing tools.
- Process orders into the ERP after quote acceptance, ensure clients receive follow-up of sent quotes and assist in turning quotes into orders.
- Support account managers and owners by performing administrative-related tasks.
- Track previous orders and supply data from internal data sources when directed by account owners and representatives to facilitate deeper knowledge of accounts and account opportunities.
LI-Hybrid
What makes you a great fit:
- Proven experience in Sales, Customer Service, Sales Support
- Proficient in MS Office (Word, PowerPoint, Excel, Outlook), and CRM software
- Business acumen and a sufficient understanding of business sales processes
- Strong communication and administrative skills
- Experience with Enterprise Resource Planning (ERP) and Customer Relationship Management (CRM) desired
- Fluent Italian and good English language skills. French or German languages would be nice to have.
What you’ll experience working at UL:
- **Mission**:For UL, corporate and social responsibility isn’t new. Making the world a safer, more secure and sustainable place has been our business model for the last 125 years and is deeply engrained in everything we do.
- ** People**:Ask any UL employee what they love most about working here, and you’ll almost always hear, “the people.” Going beyond what is possible is the standard at UL. We’re able to deliver the best because we employ the best.
- ** Interesting work**:Every day is different for us here as we eagerly anticipate the next innovation that our customers create. We’re inspired to take on the challenge that will transform how people live, work and play. And as a global company, in many roles, you will get international experience working with colleagues around the world.
- ** Grow & Achieve**: We learn, work and grow together with targeted development, reward and recognition programs as well as our very own UL University that offers extensive training programs for employees at all stages, including a technical training track for applicable roles.
- ** Total Rewards**: All employees at UL are eligible for bonus compensation. We provide Private Medical Health Care and Life Assurance. Depending on your role, you can work with your manager on flexible working arrangements. We also provide employees with paid time off including vacation, holiday, sick and volunteer time off. We believe our people are our foundation so we provide training and development by UL’s University.
Learn More:
Working at UL is an exciting journey that twists and turns daily. We thrive in the twists and revel in the turns. This is our every day. This is our normal.
**Curious? To learn more about us and the work we do,
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