Construction Equipment Customer Support Manager
2 settimane fa
Our Client is an international company specialized in equipment and services for Agriculture and Construction sectors.
**Posizione**:
In order to strengthen their international Customer Support Department, they’re looking for a Construction Equipment Customer Support Manager.
This position primary objectives are: to maintain and improve overall customer satisfaction and repeat sales within the Region. In addition, the development and implementation of industry initiatives designed to position company brands as leaders in Digital and Technology for Customers is a focus area.
This position primary objectives are: to maintain and improve overall customer satisfaction and repeat sales within the Region. In addition, the development and implementation of industry initiatives designed to position company brands as leaders in Digital and Technology for Customers is a focus area.
Main tasks:
- Become the focus person in driving the transition from a reactive to proactive approach in the diagnose and repair of technical issues embracing solutions being developed.
- Support dealers.
- Continually look for opportunities to maximize the Uptime concept through the development of dealer Technical Skills, the implementation of Digital and Technology solutions and possible further leverage on the BDA (Break-down Assistance) concept.
- Work closely with Spare Part colleagues to ensure core KPI’s and that spare parts
- availability is maintained and improved.
- Lead, manage and support the regional Product and Customer Support teams.
**Requisiti**:
- Mechanical engineering qualification;
- Fluent English speaker, besides mother tongue language, and additional European languages such as French/German would be an plus;
- Experience of a wide range of construction or heavy machinery;
- A competent understanding of mechanical, hydraulic and electrician systems & diagnostics;
- Advanced understanding of dealer aftermarket business and processes;
- A developed understanding of cutting edge technology and digital solutions is required;
- Competent understanding of SAP.
**Altre informazioni**:
Location: Torino.
Expected travel time 30% Europe.
-
Hitrac Engineering Group
6 giorni fa
Torino, Italia CBRE Group, Inc. A tempo pienoTurin '- Piemonte - Italy Per la nuova realtà Hitrac Engineering Group di CBRE GWS ricerchiamo candidature da assumere per il ruolo di Construction Project Manager . Il Construction Project Manager può essere referente di uno o più progetti, supervisiona le attività pianificate, è responsabile dei costi e dei ricavi, coordina la squadra dedicata ai...
-
Torino, Italia Cbre Group, Inc. A tempo pienoTurin '- Piemonte - Italy Per la nuova realtà Hitrac Engineering Group di CBRE GWS ricerchiamo candidature da assumere per il ruolo di Construction Project Manager. Il Construction Project Managerpuò essere referente di uno o più progetti, supervisiona le attività pianificate, è responsabile dei costi e dei ricavi, coordina la squadra dedicata ai...
-
Torino, Italia MANPOWER ITALIA A tempo pienoManpower is looking for an Aerospace Company in Turin for Thermal / Environmental Control & Life Support Subsystem & Equipment / Hardware Engineer Job Description Design and procurement of Active Thermal Control Section (ATCS) & Environmental Control & Life Support (ECLS) Loops, including Equipment and Piping. Key duties: Sizing of...
-
Torino, Italia Manpower A tempo pienoManpower is looking for an Aerospace Company in Turin for Thermal / Environmental Control & Life Support Subsystem & Equipment / Hardware Engineer Job Description Design and procurement of Active Thermal Control Section (ATCS) & Environmental Control & Life Support (ECLS) Loops, including Equipment and Piping. Key duties: Sizing of Loops based on...
-
Customer Success Manager
4 settimane fa
Torino, Italia Arpa Consulting A tempo pienoRicerchiamo per Azienda settore Utilities **CUSTOMER SUCCESS MANAGER** La figura ricercata, in staff alla direzione generale e in relazione continua con tutti gli enti aziendali, si occuperà di gestire e seguire la Customer Base dall’acquisizione fino all’assistenza. L’obiettivo sarà quello di massimizzare la fiducia del cliente e monitorare il...
-
Customer Support
1 mese fa
Torino, Italia MultiAir Italia S.r.l A tempo pieno**Passionate people create exceptional things** Did you know that the solutions we develop are a key part of most industries? Electronics, medical research, renewable energy, food production, infrastructure and many more. We´re everywhere! Working with us means working with the latest technologies and groundbreaking, sustainable innovations. With our...
-
Project Manager Construction
4 settimane fa
Torino, Italia LHH A tempo pienoPer azienda in ambito Construction civile/industriale stiamo ricercando una figura di Project Manager: **Responsibilities** 1) Fase di pre-costruzione: - Controllare e verificare il Piano Esecutivo del Progetto ed il Piano Qualità; - Fornire e monitorare il cronoprogramma generale (fase autorizzativa, fase di appalto GC, fase di progettazione, appalto e...
-
Torino, Italia GE Aviation A tempo pienoJob Description Summary At Avio Aero, a GE Aerospace Business Unit, we’ve been reimagining the power of flight for more than 100 years. We are specialized in the design, production and maintenance of components and systems for both the civil and military aviation. As Advanced Program Manager you will be responsible of group of programs led to naval...
-
Customer Success Manager
1 mese fa
Torino, Italia Universal Robots, part of Teradyne Inc. A tempo pienoOur client is looking for a Customer Success Manager with a Customer service/ sales experience or background (education) with focus on account management or directly in the field of Robotics. Fluent in English. The Success Manager is focused on driving repeat sales by creating a meaningful relationship to UR’s service and facilitating the successful...
-
Connectivity Project Manager
4 settimane fa
Torino, Italia Confidenziale A tempo pienoBe the first of your friends to like this. Share this job as a link in your status update to LinkedIn. Job Title Connectivity Project Manager Location Job Type Permanent Job Family Information and Communication Technology Job Description COMPANY PROFILE: CNH Industrial is a global capital goods company specializing in equipment and services for Agriculture...
-
Project Manager Support
1 mese fa
Torino, Italia GIGROUP A tempo pienoMaintenance, Qualità - Sicurezza e Ambiente, Process & Project Management. Per azienda leader del mercato automotive, con sede a Torino, cerchiamo: PROJECT MANAGER SUPPORT - AUTOMOTIVE La risorsa selezionata parteciperà alle riunioni del team aziendale che progetta soluzioni migliorative per lo sviluppo del prodotto motore, utilizzato soprattutto per...
-
Customer Success Manager
4 settimane fa
Torino, Italia Universal-Robots A tempo pieno**Customer Success Manager - Italy** **#WeAreUR and we continuously redefine automation** At Universal Robots, part of Teradyne Inc., we are empowering change in the way work is done. Our vision is to create a world where people work with robots, not like robots. And with 50,000+ cobots already installed worldwide, we’re well on the way to achieving it....
-
Customer Operation Manager
3 settimane fa
Torino, Italia Lee Hecht Harrison Nederland B.V. A tempo pienoPer importante azienda multinazionale del settore dell'energia elettrica prodotta al 100% da fonti rinnovabili e della commercializzazione di energia e gas, siamo alla ricerca di un Customer Operation Manager. Responsibilities La figura, riportando direttamente al Country Manager, ricoprirà un ruolo di riferimento con responsabilità sulla gestione del...
-
Customer Operation Manager
3 settimane fa
Torino, Italia Lee Hecht Harrison Nederland B.V. A tempo pienoPer importante azienda multinazionale del settore dell'energia elettrica prodotta al 100% da fonti rinnovabili e della commercializzazione di energia e gas, siamo alla ricerca di un Customer Operation Manager. Responsibilities La figura, riportando direttamente al Country Manager, ricoprirà un ruolo di riferimento con responsabilità sulla gestione del...
-
Customer Experience
1 mese fa
Torino, Italia GIGROUP A tempo pienoHirevo, divisione interna di Gi Group specializzata nella ricerca e selezione di profili professional, per FPT INDUSTRIAL SPA, leader mondiale nella progettazione, produzione e vendita di motopropulsori per veicoli industriali on-road, off-road, marine e power, ricerca: CUSTOMER EXPERIENCE IN STAGE Lo stagista Customer Experience fa parte del team Global...
-
Customer Success Manager
4 settimane fa
Provincia di Torino, Piemonte, Italia J D Forecasting A tempo pieno**New Role**: Customer Success Manager **Location**: Mix of remote and UK office with requirement for worldwide travel when required. **About J+D Forecasting** Within the last year, J+D has invested heavily in product development with strong support from our sales and marketing functions to reach some of the largest pharmaceutical and biotech companies...
-
Rivalta di Torino, Piemonte, Italia GE Aerospace A tempo pienoJob Description SummaryAt Avio Aero, a GE Aerospace Business Unit, we've been reimagining the power of flight for more than 100 years. We are specialized in the design, production and maintenance of components and systems for both the civil and military aviation.As Advanced Program Manager you will be responsible of group of programs led to naval automation...
-
Customer Experience Regional Key Account Lead
4 settimane fa
Torino, Italia CNH Industrial A tempo pienoCOMPANY PROFILE: WHO WE ARE LOOKING FOR: **_The Customer Experience global team is focused on fostering a Customer Centric mindset by defining and executing the Global Customer Experience strategy identifying key CX metrics for tracking experience quality, satisfaction, and loyalty through all the different steps of the Customer Journey defined by the...
-
Rivalta di Torino, Italia GE Aerospace A tempo pienoJob Description Summary At Avio Aero, a GE Aerospace Business Unit, we’ve been reimagining the power of flight for more than 100 years. We are specialized in the design, production and maintenance of components and systems for both the civil and military aviation. As Advanced Program Manager you will be responsible of group of programs led to naval...
-
Customer Project Manager 2
4 settimane fa
Torino, Italia Axiom Software Solutions A tempo pieno**Job Description**: HCLI/HCLI/2022/1781067 Customer Project Manager 2 Both **Yes** **3 Rounds (2 client and 1 Internal)** Lisbon Italian language + travels to Turin (once a month) **yes** **200 PLN/Hr with margin** Mention client name with the submission. Customer Project Manager 2 Manage projects to deliver customer business outcomes...