Corporate Services Assistant

2 settimane fa

Milano, Italia Foreign & Commonwealth Office A tempo pieno

Job Description (Roles and Responsibilities)

The British Consulate General in Milan are part of a world-wide network, representing British political, economic and consular interests overseas and is now looking for a dynamic, customer focused, pro-active Full Time Corporate Services Assistant/Receptionist to support our fast moving Corporate Services Team.

**Main Duties and Responsibilities**:

- To be the first point of contact for the British Consulate General Milan for the public and visitors;
- Support the Security Team as the front office for general callers and visitors. Incoming mail scanning, parking permits, occasional liaison with host nation military;
- Filter Consular and Department for International Trade (DIT) callers and visitors, including the occasional VIP;
- Support Estates work with supplier liaison, arranging and supervising site visits and works both in the office and in the UK Based staff apartments, keeping a record of ongoing works for the office and Residences and support larger project works;
- General admin duties include preparation, despatch and receiving of the diplomatic bags, general post, stationery orders, filing;
- Raise requisitions and make credit card payments, check invoices in accordance with FCDO financial guidelines;
- Leading on transport related questions for UK Based staff e.g. diplomatic number plates in collaboration with Rome colleagues;
- Actively engage in corporate activities and initiatives in the Italy Network.

Essential qualifications, skills and experience
- Proficiency in English and Italian (written and spoken, minimum of C1 level for CEFR framework* or equivalent);
- IT literacy, familiar with MS package including Teams;
- Highly-developed front-line customer service management skills acquired in a business environment, with a clear commitment to excellent customer service;
- Ability to respond flexibly to changing priorities;
- Good sense of organisation and communication.

Desirable qualifications, skills and experience
- Previous experience in working with high-level officials and or in international environments.
- Required behaviours- Seeing the Big Picture, Changing and Improving, Managing a Quality Service, Delivering at Pace, Communicating and Influencing, Working Together Application deadline Application deadline - day Application deadline - month Application deadline - year
- 5 February 2023

Grade
- Administrative Assistant (AA)

Type of Position
- Full-time, Fixed term, with possibility of renewal

Working hours per week
- 35

Region
- Europe, Eastern Europe & Central Asia

Country/Territory
- Italy

Location (City)
- Milan

Type of Post
- British Consulate General

Number of vacancies
- 1

Salary Currency
- EUR

Salary
- 1,907

Start Date Start Date - day Start Date - month Start Date - year
- 6 March 2023

Other benefits and conditions of employment

This is a full-time temporary position with a contract of 12 months graded Administrative Assistant (AA) according to the FCDO grading structure. The annual gross salary is € 26,698, with an additional payment of € 10.33 EDR paid 13 times per year (pro-rata). There are 14 salary payments in a calendar year, with double salary payments in June and December. If working less than a full calendar year, the additional salary payments will be pro-rata.

Working hours are 35 hrs per week Monday to Friday 09.00 - 17.00.

**Please note that it is your responsibility to ensure you meet the legal requirements to live and work in this country.**

Additional information

Please be advised that the British Embassy/British Consulate General will not be able to meet the travel costs incurred when travelling to the interview, nor the costs connected with relocation if offered a position.
- Please note Common European Framework of Reference for Languages: Learning, Teaching, Assessment indicates Level C2 as Mastery or proficiency Level which comprehends that a person can understand with ease virtually everything heard or read; can summarize information from different spoken and written sources, reconstructing arguments and accounts in a coherent presentation; can express themselves spontaneously, very fluently and precisely, differentiating finer shades of meaning even in the most complex situations. For more information please click on the following link CEFR. **Please bear in mind in case you are invited for an interview your languages skills are going to be assessed.

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