Customer Service Representative

4 settimane fa

Padova, Italia Barry Wehmiller Companies Inc A tempo pieno

Informazioni sulla Divisione:
BW Flexible Systems è un produttore globale di sistemi di imballaggio per il riempimento e l'insacchettamento di prodotti alimentari e non alimentari. I nostri sistemi di imballaggio sono progettati e fabbricati per ottimizzare l'efficienza e il valore generato dalle linee di imballaggio dei clienti durante l'intero ciclo di vita. La nostra gamma di macchinari include sistemi FFS (form-fill-seal), di carico, insacchettamento e sigillatura, riempimento sacchetti, confezionamento termosaldato flow-wrap, soluzioni di imballaggio richiudibili, pallettizzazione, avvolgitori e altro ancora.

Barry-Wehmiller fornisce a livello globale progettazione, consulenza e produzione tecnologicamente avanzate nei settori del packaging, del cartone ondulato e della trasformazione della carta. Combinando a un'idea di leadership che pone al centro le persone, strategie operative mirate e una crescita basata su obiettivi, Barry-Wehmiller è diventata un’azienda da $ 3 miliardi con quasi 12.000 dipendenti uniti da uno scopo comune: usare la forza del business per costruire un mondo migliore.

Descrizione del lavoro:

- ESSENTIAL JOB DUTIES AND RESPONSIBILITIES
- Provide a timely response to incoming inquiries; provide light technical support by answering questions about machine features or functions
- Collaborate with other functions to resolve technical and/or logístical problems and make recommendations for solutions
- Proactively sell company products via advice to existing customers on substitutions and identical replacements parts
- Use sales experience to proactively approach the customer base to ensure engagement and spend
- Maximize sales opportunities for replacement parts, through proactive communication, to meet or exceed sales goals
- Monitor Customer Service Website for orders, customer access, or catalog updates
- Prepare an Infor quote, provide correspondence, update on the status of the orders, and close out the quote upon completion and receipt of a purchase order
- Contact customers to ascertain data omitted on orders and resolves customer questions related to orders
- Process customer credits and engage in returns process and determine root cause or defer to appropriate team, as necessary
- Support and actively utilize Customer Resource Management system to maintain accurate records of all contacts, equipment, and locations
- Other duties as assigned

MINIMUM QUALIFICATIONS

Education and Experience
- High School Diploma or GED
- Minimum 2 years of experience with sales support or customer service
- Computer skills - proficiency with Microsoft Office Word, Outlook, Excel and PowerPoint

Knowledge, Skills, Abilities
- A need to succeed and drive to go beyond both personal and business goals
- Demonstrate a high level of customer service: Strive to meet and exceed the expectations of internal and external customers
- Excellent verbal and written communication skills with ability to effectively communicate with team members at all levels
- High level of attention to detail with excellent organizational skills and ability to multitask and prioritize
- Works collaboratively while realizing both individual and team goals through relationship building
- Responsive and able to work in a dynamic competitive environment and set priorities with mínimal supervision
- Make well-informed, effective and timely decisions, even when data is limited, or solutions produce unpleasant consequences

Other
- Must be willing and able to work overtime as the workload requires.
- Travel not common but occasionally necessary (5%)
- PREFERRED QUALIFICATIONS
- Bilingual
- Knowledge of industrial machinery and manufacturing
- Knowledge of company products, parts, service, and pricing practices
- Alla _
- Barry
- Wehmiller selezioniamo_
- persone con esperienze e talenti che vanno al di là delle pure competenze tecniche. Se la _
- tua carriera lavorativa_

Company:
BW Flexible Systems

  • Customer Service

    4 giorni fa

    Padova, Veneto, Italia Safilo A tempo pieno

    Job descriptionWe are looking for a Customer Service Representative Sport within EMEA Customer Service structure in Global Sales Operations department. The resource is in charge of the operational management of the customers on a daily basis, ensuring efficiency and effectiveness in the process of order management.Key Accountabilities: Monitoring and...

  • Customer Service

    3 giorni fa

    Padova, Veneto, Italia Safilo A tempo pieno

    Job descriptionWe are looking for a Customer Service Representative Sport within EMEA Customer Service structure in Global Sales Operations department. The resource is in charge of the operational management of the customers on a daily basis, ensuring efficiency and effectiveness in the process of order management.Key Accountabilities: Monitoring and...

  • Emea Customer Service

    3 settimane fa

    Padova, Italia Adecco Italia A tempo pieno

    For a world leader in luxury apparel and accessories company Adecco Italia SPA- Padova office looking for: EMEA CUSTOMER SERVICE We are looking for a Customer Service Representative with advanced German language skill within Customer Service structure in Global Sales Operations department. The resource is in charge of the operational management of the...

  • Customer Service

    3 giorni fa

    Padova, Veneto, Italia Safilo A tempo pieno

    Job descriptionJob Summary & Mission:We are currently seeking a Customer Care Representative who will report to the Team coordinator Customer Care Global Partners to join us as a valuable member of our dynamic Customer Care team in Padova.How you will contribute You will hold complete ownership of assigned Customers' portfolio and related lifecycle, with the...

  • Emea Customer Service

    4 giorni fa

    Padova, Veneto, Italia Adecco Italia A tempo pieno

    For a world leader in luxury apparel and accessories company Adecco Italia SPA- Padova office looking for:EMEA CUSTOMER SERVICEWe are looking for a Customer Service Representative with advanced German language skill within Customer Service structure in Global Sales Operations department. The resource is in charge of the operational management of the...

  • Customer Service

    5 giorni fa

    Padova, Italia Safilo A tempo pieno

    **Job description** Job Summary & Mission: We are looking for a **Customer Service Representative** within EMEA Customer Service structure in Global Customer Operations department. The resource is in charge of the operational management of the customers on a daily basis, ensuring efficiency and effectiveness in the process of order management. **Key...

  • Customer Service

    5 giorni fa

    Padova, Italia Safilo A tempo pieno

    **Job description** We are looking for a Customer Service Representative Sport within EMEA Customer Service structure in Global Sales Operations department. The resource is in charge of the operational management of the customers on a daily basis, ensuring efficiency and effectiveness in the process of order management. Key Accountabilities: - Monitoring...

  • Customer Service

    6 giorni fa

    Padova, Italia Safilo A tempo pieno

    **Job description** We are looking for a Customer Service Representative Sport within EMEA Customer Service structure in Global Sales Operations department. The resource is in charge of the operational management of the customers on a daily basis, ensuring efficiency and effectiveness in the process of order management. Key Accountabilities: - Monitoring...

  • Customer Service

    4 settimane fa

    Padova, Italia Safilo A tempo pieno

    **Job description** Job Summary & Mission: We are currently seeking a Customer Care Representative who will report to the Team coordinator Customer Care Global Partners to join us as a valuable member of our dynamic Customer Care team in Padova. How you will contribute - You will hold complete ownership of assigned Customers’ portfolio and related...

  • Customer Service

    6 giorni fa

    Padova, Italia Safilo A tempo pieno

    **Job description** Job Summary & Mission: We are currently seeking a Customer Care Representative who will report to the Team coordinator Customer Care to join us as a valuable member of our dynamic Customer Care team in Padova. How you will contribute - You will hold complete ownership of assigned Customers’ portfolio and related lifecycle, with the aim...

  • Customer Service

    5 giorni fa

    Padova, Italia Safilo A tempo pieno

    **Job description** Job Summary & Mission: We are currently seeking a Customer Care Representative who will report to the Team coordinator Customer Care UK to join us as a valuable member of our dynamic Customer Care team in Padova. The person will be hired as a replacement worker for a maternity leave. How you will contribute - You will hold complete...

  • Customer Service

    2 settimane fa

    Padova, Italia Safilo A tempo pieno

    **Job description** Job Summary & Mission: We are currently seeking a Customer Care Representative who will report to the Team coordinator Customer Care Key Accounts to join us as a valuable member of our dynamic Customer Care team in Padova. How you will contribute - You will hold complete ownership of assigned Customers’ portfolio and related lifecycle,...

  • Customer Service

    2 settimane fa

    Padova, Italia Safilo A tempo pieno

    **Job description** Job Summary & Mission: We are currently seeking a Customer Care Representative who will report to the Team coordinator Customer Care Global Partners to join us as a valuable member of our dynamic Customer Care team in Padova. How you will contribute - You will hold complete ownership of assigned Customers’ portfolio and related...

  • Customer Service

    2 mesi fa

    Padova, Italia In Job S.p.A. A tempo pieno

    In Job S.p.A. - Career Center di Verona seleziona **COSTUMER SERVICE** per realtà operante nel settore facility-management **Mansioni** - gestione del flusso di comunicazione tra l'azienda e l'esterno (Clienti, Aziende Esecutrici, Fornitori) - gestione di reclami/segnalazioni dei clienti - monitoraggio del recupero delle situazioni critiche - report...

  • Sales Representative Spain

    2 mesi fa

    Padova, Italia 365 GRADI SRL A tempo pieno

    **SALES REPRESENTATIVE SPAIN** We are currently seeking full time Sales Representatives for an Italian company. The company is focused on the creation and development of automated storage systems specifically for pharmacies. This position will consist of you developing a new market in Spain, with the support of the Sales Manager based in Italy. We are...

  • Customer Service

    2 giorni fa

    Padova, Italia Safilo A tempo pieno

    **Job description** Job Summary & Mission: We are currently seeking a Customer Care Representative who will report to the Team coordinator Customer Care to join us as a valuable member of our dynamic Customer Care team in Padova. The person will be hired as a replacement worker for a maternity leave. How you will contribute - You will hold complete...

  • Customer Service

    2 mesi fa

    Padova, Italia GIGROUP A tempo pieno

    Gi Group S.P.A. Agenzia per il Lavoro (Aut. Min. 26/11/2004 Prot. N° 1101 - SG- Iscr. Albo Informatico Agenzie per il Lavoro, Sez.I) ricerca per importante azienda nel settore Technology: CUSTOMER SERVICE SPECIALIST La risorsa entrerà a far parte di un team di lavoro e si occuperà di tutto il ciclo dell'ordine e assistenza al cliente. In particolare...

  • Customer Service

    2 mesi fa

    Padova, Italia Unimpiego Confindustria A tempo pieno

    La risorsa inserita nel customer service dell'azienda si occuperà di: - assistenza telefonica a clienti - interfaccia con gli Area Manager per gestire scontische o esigenze partizolari del cliente - interfaccia con ufficio acquisti e magazzino per seguire il processamento dell'ordine - Gestione del recupero crediti verso i clienti Si richiede: - ottima...

  • Customer Service Manager

    2 mesi fa

    Padova, Italia iziwork A tempo pieno

    Iziwork è una tech start-up che sfrutta l'innovazione tecnologica per migliorare radicalmente l'accesso e l'esperienza lavorativa di tutti. La nostra piattaforma, completamente digitalizzata, offre un accesso semplice, immediato e trasparente ad un'ampia gamma di incarichi, ma anche supporto personalizzato e un follow-up costante per aiutarli a crescere...

  • Customer Service Manager

    1 settimana fa

    Padova, Italia Iziwork Spa A tempo pieno

    Per importante Azienda cliente, primaria realtà nel settore Building&Costruction specializzata nella realizzazione di innovativi progetti residenziali attraverso interventi di rigenerazione urbana, offrendo un servizio unico di personalizzazione totale degli immobili, stiamo cercando un Customer Service Manager. In particolare, il Customer Service Manager...