Concierge - Season 2024

2 settimane fa

Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

**Position**: Concierge - Season 2024 (Full time #538266)

**Property / Office**: Mandarin Oriental, Lago di Como

**Location**: Lake Como, Italy

**Duties and responsibilities**:

- Assist guests with their requests and plans for their stay in our Resort and Lake Como;
- Offer a warm, sincere and personalized welcome to all guests;
- Create special conversations with guests, which identify personal preferences, in order to record them in each guest's profile history;
- Organize all transportation requirements for the hotel's guests, having an in-depth knowledge of directions, travel time and costs of various transport options;
- Arrange dining reservations, activities and other leisure experiences within or outside the Resort;
- Maintain an updated online agenda of all guests' requests, reservations and confirmations;
- Be proactive and anticipate the complete requirements to make the experience a real success and enquire as to the success or enjoyment of the recommendations made;
- Maintain a constantly updated database with extensive information about city highlights as well as a sufficient level of brochures, maps and handouts;
- Be knowledgeable of all in-house and arriving guests as well as all daily events in the Resort or other situations that might impact our guests’ stay;
- Act as a guide when guests ask for direction and physically assist them to their destination within the Resort;
- Share all the important information to the management and the other departments’ colleagues related to the guests' experiences or suppliers;
- Maintain a clean, tidy and organized desk;
- Other activities as deemed appropriate by the management.

**Requirements**:

- Two-years experience as a Concierge within a luxury resort/hotel;
- Strong written and verbal communication skills;
- Proficiency in English, Italian and, preferably, in an additional language;
- A good knowledge of Lake Como area is preferred;
- Able to multi-task and problem-solve;
- Able to work well in a team environment;
- Must be professional and possess excellent presentation, communication, organization and effective time-management skills;
- Flexible schedules and working hours plus the availability to work on weekends & holidays are required.

**Advertised**: 08 Feb 2024 W. Europe Standard Time
**Applications close**:

  • Concierge - Season 2024

    4 settimane fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Concierge - Season 2024 (Full time #539147) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Duties and responsibilities**: - Assist guests with their requests and plans for their stay in our Resort and Lake Como - Offer a warm, sincere and personalized welcome to all guests - Create special...

  • Spa Concierge

    4 settimane fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Spa Concierge - Season 2024 (Full time #538118) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Duties and Responsibilities**: - Interacting courteously and answering all spa and hotel related questions with guests - Ensuring a warm welcome to all guests at all times. - Greeting all guests upon their...

  • Spa Concierge

    1 mese fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Spa Concierge - Season 2024 (Full time #537440) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Duties and responsibilities**: - Interacting courteously and answering all spa and hotel related questions with guests. - Ensuring a warm welcome to all guests at all times. - Greeting all guests upon their...

  • Spa Concierge

    4 settimane fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Spa Concierge - Season 2023 (Full time #535159) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Duties and Responsibilities**: - Interacting courteously and answering all spa and hotel related questions with guests - Ensuring a warm welcome to all guests at all times. - Greeting all guests upon their...

  • Spa Attendant

    4 settimane fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: SPA Attendant - Season 2024 (Full time #538115) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Duties and responsibilities**: - Assist in the smooth flow of the guests’ journey throughout the day - Support the SPA Therapists in setting up for treatments and clearing away after - Ensure lockers are...

  • Sommelier - Season 2024

    4 settimane fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Sommelier - Season 2024 (Full time #537465) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Responsibilities**: - Ensure the highest level of wine list offer being continuously updated about trends, focusing on Italian and local products and labels - Serve all beverage orders in a professional manner...

  • Reservations Agent

    1 mese fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Reservations Agent - Season 2024 (Full time #539104) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Duties and responsibilities**: - Handle reservation inquiries and relative written and oral communication - Navigate multiple web-based systems to manage various source of bookings - Control daily the...

  • Steward / Lavapiatti - Season 2024

    4 settimane fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Steward / Lavapiatti - Season 2024 (Full time #537466) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy A Steward assists in keeping the kitchen clean, sanitizing and keeping the work flows of dirt and clean dishes and equipments. **Main activities**: - Cleaning and sanitizing work surfaces, equipment,...

  • Commis de Rang

    4 settimane fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Commis de Rang - Season 2024 (Full time #538131) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Duties and responsibilities**: - Proactively welcome and greet all guests and visitors to the F&B outlet - Take and/or deliver guests’ food orders - Clear and set-up tables, chairs, linens, glass and...

  • Chef de Rang

    1 mese fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Chef de Rang - Season 2024 (Full time #539082) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Duties and responsibilities**: - Proactively welcome and greet all guests and visitors to the F&B outlet - Professionally seat guests offering them menus and drinks - Provide explanations of the menu and...

  • Chef de Rang

    4 settimane fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Chef de Rang - Season 2024 (Full time #538132) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Duties and responsibilities**: - Proactively welcome and greet all guests and visitors to the F&B outlet - Professionally seat guests offering them menus and drinks - Provide explanations of the menu and...

  • Bakery Chef

    4 settimane fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: Bakery Chef / Chef di panetteria - Season 2024 (Full time #537462) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Duties & responsibilities**: - Be responsible for checking the quality of all food production in the kitchen and maintaining the highest standards achievable. - Check standard recipes...

  • Spa Therapist

    1 mese fa

    Lago di Como, Italia Mandarin Oriental Hotel Group A tempo pieno

    **Position**: SPA Therapist & Beautician - Season 2024 (Full time #537441) **Property / Office**: Mandarin Oriental, Lago di Como **Location**: Lake Como, Italy **Duties and supporting responsibilities**: - Provide consistent massage and body treatments as directed in training classes - Performing facials, and recommending skin care therapies -...

  • Front Desk Agent

    4 settimane fa

    Como, Italia HOTEL IL SERENO LAGO DI COMO A tempo pieno

    **Sereno Hotels** is a collection of luxury boutique hotels situated in St Barths and Lake Como. A fantastic opportunity has arisen for our locations in Saint Barth; The front desk department is looking for an enthusiastic and self-motivated Front desk agent to join our team for the season 2024, from october 2023 until August 2024 Main duties will be: -...

  • Assistente Art

    3 settimane fa

    Santa Margherita di Pula, Italia Palazzo Doglio A tempo pieno

    Il Forte Villageprestigioso Resort di Lusso sito in Santa Margherita di Pula ricerca la figuraprofessionale di Assistente Art & Kids. Responsabilità emansioni: • Coordinamentodell’Art Academy di Hervé Tullet al Forte Village Resort • Reportisticadell’Art Academy • Organizzazionedei laboratori Art Academy (3 giorni alla settimana) •...

  • Technical Paid Seasonal Production Positions Gulfshore Playhouse Naples, FL US 04/15/2024

    3 settimane fa

    Casalnuovo di Napoli (NA), Italia Playbill, Inc. A tempo pieno

    0 seconds of 3 minutes, 38 seconds Volume 0% GULFSHORE PLAYHOUSE SEEKS SEASONAL PRODUCTION POSITIONS Gulfshore Playhouse, a not-for-profit, LORT C/D professional theatre company located in Naples, FL is expanding into a new 2 theatre complex and adding staff. Seeking Production Positions for 24-25 Season. Seasonal positions in Scenery, Props, Costumes,...

  • Ufficio Prenotazioni

    4 settimane fa

    Castellammare di Stabia, Italia Capri On Board A tempo pieno

    **Descrizione dell'azienda** Società che opera nel settore Yacht Management e luxury lifestyle **Descrizione della posizione** Società che opera nel settore Yacht Management e luxury lifestyle, per ampliamento team ricerca di N.1 addetto/a alla vendita, gestione prenotazioni e assistenza clienti. La risorsa dovrà avere una buona padronanza dell'inglese...

  • Assistente Art

    3 settimane fa

    Santa Margherita di Pula, Pula, Italia Forte Village A tempo pieno

    Il Forte Village prestigioso Resort di Lusso sito in Santa Margherita di Pula ricerca la figura professionale di Assistente Art & Kids. Responsabilità e mansioni:•  Coordinamento dell’Art Academy di Hervé Tullet al Forte Village Resort•  Reportistica dell’Art Academy•  Organizzazione dei laboratori Art Academy (3 giorni alla...

  • Assistente Art

    3 settimane fa

    Santa Margherita di Pula, Pula, Italia Forte Village A tempo pieno

    Job DescriptionIl Forte Village prestigioso Resort di Lusso sito in Santa Margherita di Pula ricerca la figura professionale di Assistente Art & Kids. Responsabilità e mansioni:•  Coordinamento dell’Art Academy di Hervé Tullet al Forte Village Resort•  Reportistica dell’Art Academy•  Organizzazione dei laboratori Art Academy (3 giorni alla...

  • Night Manager

    4 settimane fa

    Provincia di Venezia, Italia SAN CLEMENTE PALACE KEMPINSKI VENICE A tempo pieno

    We are looking to enrich our 2024 next season (March | November 2024) with talented people who wants to grow with us and implement the quality and the beauty of our San Clemente Palace Kempinski Venice. San Clemente Palace Kempinski Venice is located on the private island of San Clemente, only ten minutes away by complimentary boat from Piazza San Marco. A...