Kering Eyewear Emea Customer Service Ambassador

2 settimane fa

Padova, Italia Groupe Kering A tempo pieno

Summary

About us

Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle.

Through our industry expertise, we empower our brands to go beyond their limits in this high potential business category, supporting their capacity to lead and innovate in Eyewear, to realize their artistic and financial potential, in the most imaginative and sustainable manner.

**Job Description**:

- Your opportunity_

We are currently seeking a Customer Service Ambassador French speaker to join our corporate team in Padova Headquarter.
- How you will contribute_- Ordering flow management, from order acquisition to order entry in compliance with agreed trade terms- Handling customer inquiries using different communication channels- Researching information using available sources- Managing and solving customer complaints- Identifying and escalating priority issues- Providing customers with product and service information- Monitoring customer requests and queries- Mapping interactions’ information according to standard operating procedures- Creating new business opportunities through a proactive approach
- Who you are_- Bachelor / Master's degree (preference: Languages / Translation and Cultural Mediation)- Native speaker or equivalent (level C2) French- Additional knowledge of German, Spanish or Portuguese is a plus- Please note that English and Italian are mandatory- Ability to work within fast growing environments and contribute to build a new organization- Work experience in a B2B customer service environment- Good working knowledge of Office Package (Excel, Power Point, Word)- Plus: experience with CRM and SAP tools- Plus: knowledge of sales principles and methods- Plus: knowledge of order-to-cash flows- Excellent verbal and written communication skills- Customer-oriented- Passion and enthusiasm- Curiosity and innovation- Problem solving- Focus on results- Team player
- Why work with us?_

This is a fabulous opportunity to join the Kering Eyewear adventure and and to actively contribute to the development of the business by becoming part of a thriving Company in a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.
- Kering is committed to building a diverse workforce. We believe diversity in all its forms - gender, age, nationality, culture, religious beliefs and sexual orientation - enriches the workplace. It opens _
- up opportunities_
- for people to express their talent, both individually and collectively and it helps foster our ability to adapt to a changing world. As an Equal _
- Opportunity Employer we_

Job Type

Fixed Term (Fixed Term)

Start Date

2023-07-01

Schedule

Full time

Organization

KERING EYEWEAR S.P.A.

  • Kering Eyewear Customer Operations Process

    4 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary **Job Description**: - About us_ Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport &...

  • Kering Eyewear Receptionist

    4 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary About us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry...

  • Kering Eyewear Prototyper

    5 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary About us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry...

  • Kering Eyewear Project Manager Customer Operations

    5 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry expertise, we...

  • Kering Eyewear Designer

    5 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary About us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry...

  • Kering Eyewear Transition Project Analyst

    4 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary About us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry...

  • Kering Eyewear Cad Designer

    5 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary About us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry...

  • Kering Eyewear Back Office Commerciale

    3 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary About us Kering Eyewear is the world leader in Luxury and High-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry...

  • Kering Eyewear Internship HR Controlling

    5 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary About Us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry...

  • Kering Eyewear Stagiaire Supply Chain Project

    5 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary About us Kering Eyewear is the world leader in Luxury and Hi-End Eyewear (Frames & Sunglasses), developing a unique ‘ensemble’ of powerful brands. We design, develop, manufacture and market to customers and consumers, the most desirable frames and sunglasses in two fast growing segments: Luxury and Sport & Lifestyle. Through our industry...

  • Gucci Runner

    5 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury group Kering,...

  • Gucci Client Advisor

    5 giorni fa

    Padova, Italia Groupe Kering A tempo pieno

    Summary Founded in Florence, Italy, in 1921, Gucci is one of the world’s leading luxury brands. Following the House’s centenary, Gucci forges ahead into the next hundred years, continuing to redefine luxury while celebrating the creativity, Italian craftsmanship, and innovation at the core of its values. Gucci is part of the global luxury group Kering,...

  • Customer Service

    5 giorni fa

    Padova, Italia In Job S.p.A. A tempo pieno

    In Job S.p.A. - Career Center di Verona seleziona **COSTUMER SERVICE** per realtà operante nel settore facility-management **Mansioni** - gestione del flusso di comunicazione tra l'azienda e l'esterno (Clienti, Aziende Esecutrici, Fornitori) - gestione di reclami/segnalazioni dei clienti - monitoraggio del recupero delle situazioni critiche - report...

  • Customer Service

    5 giorni fa

    Padova, Italia GIGROUP A tempo pieno

    Gi Group S.P.A. Agenzia per il Lavoro (Aut. Min. 26/11/2004 Prot. N° 1101 - SG- Iscr. Albo Informatico Agenzie per il Lavoro, Sez.I) ricerca per importante azienda nel settore Technology: CUSTOMER SERVICE SPECIALIST La risorsa entrerà a far parte di un team di lavoro e si occuperà di tutto il ciclo dell'ordine e assistenza al cliente. In particolare...

  • Customer Service

    4 giorni fa

    Padova, Italia Unimpiego Confindustria A tempo pieno

    La risorsa inserita nel customer service dell'azienda si occuperà di: - assistenza telefonica a clienti - interfaccia con gli Area Manager per gestire scontische o esigenze partizolari del cliente - interfaccia con ufficio acquisti e magazzino per seguire il processamento dell'ordine - Gestione del recupero crediti verso i clienti Si richiede: - ottima...

  • Customer Service Manager

    3 settimane fa

    Padova, Italia iziwork A tempo pieno

    Iziwork è una tech start-up che sfrutta l'innovazione tecnologica per migliorare radicalmente l'accesso e l'esperienza lavorativa di tutti. La nostra piattaforma, completamente digitalizzata, offre un accesso semplice, immediato e trasparente ad un'ampia gamma di incarichi, ma anche supporto personalizzato e un follow-up costante per aiutarli a crescere...

  • Customer Service Estero

    3 giorni fa

    Padova, Italia Umana spa A tempo pieno

    Umana S.p.A., filiale di Monselice, cerca CUSTOMER SERVICE ESTERO per un’importa azienda del territorio operante nel settore delle industrie chimiche, farmaceutiche e cosmetiche. Ti occuperai di gestire le relazioni con i distributori francesi, garantendo un servizio di assistenza di alta qualità. Sarai il punto di riferimento per i clienti per qualsiasi...

  • Stage Customer Service

    Trovato in: Whatjobs IT C2 - 3 settimane fa

    Padova, Italia Randstad Italia Spa A tempo pieno

    Mansione Randstad Italia Spa, Divisione InHouse, ricerca, per Fidia Farmaceutici, importante multinazionale del settore farmaceutico della provincia di Padova, una figura di CUSTOMER SERVICE da inserire in stage. Si offre: rimborso spese e mensa aziendale orario di lavoro: dal lunedì al giovedì 8.30/17.30 con 1h di pausa pranzo e il venerdì 8.30-14.15...

  • Customer Service Estero

    3 giorni fa

    Padova, Italia Unimpiego Confindustria A tempo pieno

    La risorsa inserita nel customer service dell'azienda si occuperà di: - assistenza telefonica a clienti - interfaccia con i distributori gestendo pratiche documentali spedizioni extra Cee - packing list dichiarazione libera esportazione - interfaccia con ufficio acquisti e magazzino per seguire il processamento dell'ordine - gestione finanziamenti e...

  • Customer Service

    19 ore fa

    Padova, Italia Page Personnel Italia A tempo pieno

    Il Customer Service (M/F) con lingua inglese dovrà: - Elaborare le richieste dei clienti nel post vendita; - Interfacciarsi con i diversi reparti aziendali per ottimizzare i processi; - Supportare l'area logística; - Riportare al Sales Manager e seguire direttamente alcuni clienti. Azienda specializzata nella produzione e vendita di prodotti...