Technical Account Manager

5 mesi fa

Lainate, Italia PPG Industries A tempo pieno

As Technical Account Manager you will report to the Technical and training solutions Manager. You will be the technical expert of coatings for Special Segments (yachting, composites material and special cars like Lamborghini) and be responsible on the field regarding the training offer for PPG customers.

**Responsibilities**:

- Collaborate with sales team and distributors to develop our business in Special Segments.
- Regularly visit distributors and end users to provide technical service/solutions and product information
- Work with Technical & Marketing team on competitor benchmarking to identify future product or service needs
- Perform front-end and back-end evaluation tests to homologate PPG products based on customer needs.
- Conduct training activities on the field (collision, special segments, CT & LIC) and build the training offer for distributors/end users.
- Be responsible for product prototype field trial execution and collaborate with Marketing & Technical and Sales Team to get objective feedback on new product prototypes.
- Manage claims on the field and ensure the right process is deployed according to the PPG procedures and maximize customer satisfaction (investigation and closure time).

**Qualifications**:

- Chemistry Diploma or Degree
- Experience in Yachting or Composite materials or supercars painting/coatings
- Market and customer oriented
- Good interpersonal and influencing skills for both internal and external audiences.
- Negotiation skills
- Good English
- IT software skills (Color software, Office)
- Availability to travel 50% (Lainate PPG lab + customers’ sites)

**Benefits/Contract**:
Permanent contract

Company car

Sales Bonus

Health insurance

Pension fund

**ABOUT US**:
**PPG: WE PROTECT AND BEAUTIFY THE WORLD**

**The PPG Way**

Every single day at PPG:
**We partner with customers to create mutual value.**

We are insightful, dedicated and proactive. We have intimate knowledge of the market and our customers. We focus on practical solutions that make a difference.

**We are “One PPG” to the world.**

We are better and stronger together. We leverage our scale to reach new markets and introduce innovative technologies as we differentiate and disrupt our markets.

**We trust our people every day, in every way.**

We enable and empower our people to make the right decisions. We are inclusive, transparent and respectful. Our feedback is clear and actionable.

**We make it happen.**

We have a passion for winning. We achieve. We deliver with discipline and integrity. We bring our best energy to our work. We decide and act intelligently and quickly.

**We run it like we own it.**

We respect one another by being responsible and accountable. We always act in the best interest of our company, customers, shareholders and our communities.

**We do better today than yesterday - everyday.**

We continuously learn. We develop our people to grow our businesses.

**PPG Way: (**Click here to learn more about the PPG Way**)**

Benefits will be discussed with you by your recruiter during the hiring process. #LI-Hybrid

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