Bottega Veneta Emea CRM Coordinator

2 settimane fa

Milano, Italia Groupe Kering A tempo pieno

Summary

Bottega Veneta - Inspiring individuality with innovative craftsmanship since 1966. Born in Vicenza the house is rooted in Italian culture yet maintains a truly global outlook. An inclusive brand with exclusive products Bottega Veneta is as much of a feeling as it is an aesthetic.

**Job Description**:
We are currently seeking an EMEA CRM Coordinator & Business Analyst as part of our dynamic team in Milan.
- How you will contribute?_
- Coordinate the implementation of all global CRM strategies and programs in EMEA
- Interact with the Local General Managers, proposing CRM strategy focused on clientelling and action plans
- Follow up actions of countries and benchmark of results across countries
- Adapt corporate guidelines from HQ to local
- Propose tools needed to improve CRM programs
- Oversee and improve database quality to optimise capture rate
- Interaction in the plan with digital world
- Monitor usage of CRM activities and tools/ materials within retail
- Coordinate annual and new product launch campaigns
- Implement a strategy on how to better use client data coming from e-players integration.
- Support in the coordination of monthly business review with CEO and in next Budget/FC presentation (beyond CRM related topics)
- Support in kicking off contests at EMEA level with strong focus on local business
- Who you are?_
- At least 3 in the same role in a Luxury Company with proven CRM experience before
- Excellent computer skills
- Fluency in English
- Strong communication skills, highly organized with great attention to details
- A strong analytical person that shows curiosity and proactivity in data interpretation
- A person willing to travel
- Why work with us?_

This is a fabulous opportunity to join the Kering adventure and to actively contribute to the development of the business by becoming part of a global Luxury Group that offers endless possibilities to learn and grow. Talent development is a managerial principle at Kering and we are committed to fostering internal mobility. Our common vision promotes leadership skills and helps every employee to reach their full potential in a stimulating and fulfilling workplace environment.

Job Type

Regular

Start Date

2023-09-18

Schedule

Full time

Organization

Bottega Veneta S.R.L

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