IT Service Level Manager

5 mesi fa


Auna di Sotto, Italia A. Loacker SpaAG A tempo pieno

You are interested in IT Service Management and looking for challenges in an internationally active company? Then come join our IT team**YOUR TASKS**
- Definition and monitoring of ITSM processes for internal teams and external IT partners
- Coordination of 1st level support
- Optimization and further development of cooperation between internal teams and external IT partners
- Optimization and further development of contracts with external partners
- Collaboration or management of IT projects in the context of service management

**YOUR PROFILE**
- Comprehensive know-how of complex IT landscapes
- Good knowledge of cloud services (Azure, O365, AWS, )
- Good knowledge of IT processes according to ITIL or similar standards
- Friendly, open, team-oriented approach
- Experience in contract negotiations
- Experience in a similar position
- Good knowledge of two of the three languages German, Italian, English

**WE OFFER**
- Individual introduction program
- Training and development opportunities through the Loacker Academy
- Being part of an inclusive and open team
- In-house cafeteria
- Working in an international environment

**Location**: Unterin/Auna di Sotto (I)-
**COSA TI ASPETTA**:

- Azienda internazionale e famigliare- Sviluppo professionale e personale con il supporto di una piattaforma dedicata- Fase di inserimento strutturata e dettagliata in base alla funzione- Ristorante aziendale, cucina sana con ingredienti integrali- Lavoro flessibile e opportunitá di home office (se la posizione lo prevede)- E un sacco di wafer croccanti...**LA BONTÀ È UNA SCELTA


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