Italian Speaking Customer Service for Digital Wallet Provider
3 giorni fa
Mercier Consultancy MD is excited to present an opportunity for Italian Speaking Customer Service Representatives for a leading Digital Wallet Provider' with the unique opportunity to work in Greece. This role is ideal for individuals who are passionate about technology and fintech' and who excel at delivering exceptional customer service. As a representative' you will assist customers in managing their digital wallet accounts and addressing their inquiries in Italian. Key Responsibilities - Manage customer inquiries regarding digital wallet services' features' and account issues via phone' email' and chat in Italian. - Provide detailed guidance on setting up and using digital wallet functionalities. - Assist customers with security concerns' troubleshooting' and transaction inquiries. - Resolve customer complaints and issues effectively to ensure a positive user experience. - Accurately document customer interactions in the CRM system for consistency and follow-up. - Collaborate with technical and operational teams to enhance service quality and resolve complex issues. - Stay informed about industry developments and digital payment trends to provide informed support. Requirements - Fluency in Italian (both written and spoken) is essential, proficiency in English is a plus. - Experience in customer service' preferably in the fintech or digital payment sector. - Strong communication skills and the ability to explain complex concepts clearly. - Excellent problem-solving abilities with a focus on customer satisfaction. - Ability to manage multiple inquiries effectively and work in a fast-paced environment. - Familiarity with CRM software and digital transaction platforms is desirable. - Willingness to relocate to Greece and work flexible hours as necessary. Benefits - Competitive Monthly Salary - 2 Extra Salaries Per Year - Fully Paid Relocation Package - Fully Paid Training - Health Insurance - And Much More...
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GENOVA, Italia Mercier Consultancy Md A tempo pienoJoin the team at Mercier Consultancy MD as an Italian Speaking Customer Service Payment Solutions Provider and elevate your career while enjoying the beautiful surroundings of Greece!In this role' you will be responsible for providing exceptional support to our Italian-speaking clients regarding their payment solutions.Your expertise and dedication will make...
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Genova, Italia Mercier Consultancy MD A tempo pienoJoin the team at Mercier Consultancy MD as an Italian Speaking Customer Service Payment Solutions Provider and elevate your career while enjoying the beautiful surroundings of Greece! In this role' you will be responsible for providing exceptional support to our Italian-speaking clients regarding their payment solutions. Your expertise and dedication will...
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GENOVA, Italia Mercier Consultancy A tempo pienoMercier Consultancy is seeking a dynamic Italian Speaking Customer Service Representative to join our Client's Media &, Entertainment industry team.In this exciting Junior role' you will be the voice of our brand' providing exceptional support to our Italian-speaking customers as they navigate our media platforms and services.Your fluency in Italian will be...
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Genova, Italia Mercier Consultancy A tempo pienoMercier Consultancy is excited to welcome an Italian Speaking Customer Service Representative to our team' focusing on the Retail industry. In this crucial role' you will provide exemplary support to our Italian-speaking customers' assisting them with inquiries and issues related to their retail experience. Your fluency in Italian will be vital as you engage...
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Italian-Speaking Customer Care Advisor – Lisbon
1 settimana fa
Genova, Italia Cross Border Talents A tempo pienoA leading customer service provider is seeking an Italian-speaking Customer Care Advisor to ensure a positive experience for customers. This role, based in Lisbon, requires strong communication skills and a customer-centric attitude. The company offers relocation support, a competitive compensation package, and opportunities for career growth. Applicants...
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GENOVA, Italia Mercier Consultancy A tempo pienoMercier Consultancy is excited to welcome an Italian Speaking Customer Service Representative to our team' focusing on the Retail industry.In this crucial role' you will provide exemplary support to our Italian-speaking customers' assisting them with inquiries and issues related to their retail experience.Your fluency in Italian will be vital as you engage...
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GENOVA, Italia Mercier Consultancy A tempo pienoMercier Consultancy is excited to announce an opening for an Italian Speaking Customer Service Representative in the Social Media industry.In this dynamic role' you will provide exceptional support to our Italian-speaking clients' assisting them with inquiries and issues related to our social media services and platforms.Your fluency in Italian will be...
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Italian Speaking Customer Service for Media
3 giorni fa
Genova, Italia Mercier Consultancy A tempo pienoMercier Consultancy is seeking a dynamic Italian Speaking Customer Service Representative to join our Client's Media &, Entertainment industry team. In this exciting Junior role' you will be the voice of our brand' providing exceptional support to our Italian-speaking customers as they navigate our media platforms and services. Your fluency in Italian...
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Genova, Italia Mercier Consultancy A tempo pienoMercier Consultancy is excited to announce an opening for an Italian Speaking Customer Service Representative in the Social Media industry. In this dynamic role' you will provide exceptional support to our Italian-speaking clients' assisting them with inquiries and issues related to our social media services and platforms. Your fluency in Italian will be...
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GENOVA, Italia Mercier Consultancy A tempo pienoMercier Consultancy is seeking a skilled Italian Speaking Customer Service Representative to join our Client's Banking Division.In this crucial role' you will provide top-tier support to our Italian-speaking clients' assisting them with various banking products and services while ensuring a seamless customer experience.Your fluency in Italian will be...