Underwriter, Italian Market Specialist

3 settimane fa

Milano, Lombardia, Italia dojo A tempo pieno
About the Role

We are seeking an experienced Underwriter to join our Italian market team, responsible for assessing and mitigating financial and non-financial risks associated with new merchant applications. As a key member of our underwriting team, you will work closely with our Risk teams in the UK and Spain to ensure a frictionless signup journey for new merchants.

As we continue our expansion into Europe, this role will play a crucial part in establishing our underwriting team in Milan, focusing specifically on the Italian market. You will leverage your expertise in financial and non-financial analysis to ensure applicants meet Dojo's risk appetite.

Key Responsibilities
  • Conduct comprehensive risk assessments of prospective Italian clients, analysing financial statements, reviewing KYC documentation, and identifying potential financial crime risks.
  • Assess new customer applications and requests for additional products/services that increase potential risk or credit exposure, all within agreed SLAs.
  • Evaluate the creditworthiness of prospective customers, considering factors such as financial strength, financial MI and cash flows, payment history, collateral, industry trends, and other non-financial factors.
  • Perform Know Your Customer (KYC) and Know Your Business (KYB) verification steps, including identity verification, business verification, ownership verification and compliance checks to ensure adherence to regulatory requirements.
  • Understand the underlying acquiring risks in a wide range of complex propositions across various clients, sectors, and product offerings.
  • Proactively engage with commercial teams and clients to maximise onboarding opportunities, manage case escalations, and advocate for the risk and underwriting function.
  • Work closely with the Compliance, Financial Crime, Legal and other Risk teams, addressing high risk applications, negotiating and reviewing bespoke contracts and security arrangements, and ensuring robust risk management practices across all functions.
  • Participate in creating, developing, and documenting policies and processes across the underwriting function, identifying areas for improvement and making recommendations for change.
  • Stay informed on industry trends, market conditions, and regulatory changes that may impact the boarding journey or customer risk profiles.
Requirements
  • Proven experience in an underwriting or credit risk role within a financial institution, with strong financial analysis skills and a deep understanding of the Italian market.
  • Degree-level education or equivalent experience in credit risk, underwriting, or a similar role within the financial services sector in the Italian market.
  • Understanding of Credit, Fraud, and AML risk specifically within the Payments Industry, including knowledge of card scheme rules, industry regulations, and the chargeback process.
  • Strong problem-solving, negotiation, decision-making, and multi-tasking skills.
  • Excellent communication skills, capable of articulating complex underwriting decisions to internal and external stakeholders.
  • A customer-focused approach with the ability to balance risk management and customer satisfaction.
  • Ability to work collaboratively in a team environment, focusing on continuous improvement and achieving shared goals.
  • Motivation to grow and develop your skills with a passion for innovation and driving change within the payments industry.
  • Business fluency in English and Italian.

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