Operations Manager, Amazon Logistics

21 ore fa


Vicenza, Veneto, Italia Amazon Italia Transport Srl A tempo pieno
About the Role

We are seeking an experienced Operations Manager to join our Amazon Logistics team. As an Operations Manager, you will play a key role in ensuring the smooth operation of our logistics network, from receiving and processing orders to dispatching and delivering packages to our customers.

Key Responsibilities
  • Manage and develop a team of Area Managers to ensure efficient operations and high-quality customer service.
  • Lead operational teams on a shift, addressing issues and positively impacting site performance.
  • Analyse shift performance against relevant business objectives and implement actions to improve operational excellence.
  • Collaborate with other support teams, including HR, Finance, Health and Safety, and Security, to ensure seamless operations.
  • Design and deliver initiatives across sites to enhance operational performance.
A Day in the Life

As an Operations Manager, you will be responsible for leading shifts at one of our operational sites, working closely with various teams to ensure efficient operations and high-quality customer service.

You will be involved in meetings with different areas of the business, deep diving into performance and risk metrics for sites, and looking ahead to prepare for different levels of demand.

Every day will also involve mentoring and coaching your team, providing leadership and support to help them become the best managers they can be.

About Amazon Logistics

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses.

We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers.

Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.



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