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Technical Service Specialist
2 mesi fa
About the Role
We are seeking a Sales Service Advisor to join our team at the Poggibonsi site. This role is part of the Olive Oil team, responsible for supporting Service Business Partners in their Sales and Technical activities.
Key Responsibilities
- Deliver training and learning activities for Service business partners and end-users to ensure knowledge sharing and effective work.
- Conduct technical and commercial audits for our Service business partners.
- Perform assessments and consulting services for our final customers to reduce energy and water consumption or improve performance.
- Solve customer claims and support Service Business Partners in developing the correct technical solution for customers.
- Support the sales team and Service Partners in implementing business strategies.
- Provide support to our final customers.
Requirements
- Technical diploma.
- In-depth mechanical and electrical knowledge with practical experience in workshop dismantling and repairing machinery.
- Excellent written and spoken English skills to communicate with the Business Unit.
- Experience in the Olive Oil industry sector is preferred.
- Proficiency in Microsoft Windows environments and the Office package.
