IT Service Owner – ERP Specialist
1 settimana fa
At AmerisourceBergen Services Corporation, we are seeking an experienced IT Service Owner to lead our ERP team and drive the delivery of high-quality services to our global business. As an IT Service Owner, you will be responsible for owning and managing the ERP system, ensuring its smooth operation, and providing excellent service to our stakeholders.
Key Responsibilities:- Lead the ERP team and ensure the successful delivery of ERP services to our global business.
- Own and manage the ERP system, ensuring its smooth operation and providing excellent service to our stakeholders.
- Develop and implement strategies to improve the efficiency and effectiveness of the ERP system.
- Collaborate with cross-functional teams to ensure seamless integration of ERP services with other business systems.
- Provide excellent customer service to our stakeholders, responding to their needs and concerns in a timely and professional manner.
- Identify and implement opportunities to improve the quality and efficiency of ERP services.
- Develop and maintain relationships with key stakeholders, including business leaders, IT teams, and vendors.
- 7+ years of experience in IT service management, with a focus on ERP systems.
- Proven track record of delivering high-quality services to global businesses.
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams.
- Strong analytical and problem-solving skills, with the ability to identify and implement opportunities for improvement.
- ITIL v3 Foundation certification.
We provide a comprehensive benefits package, including medical, dental, and vision care, as well as a 401(k) plan and paid time off. We also offer opportunities for professional development and growth, including training programs and mentorship opportunities.
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