Event Management Specialist

1 mese fa

Florence, Toscana, Italia The Hoxton A tempo pieno
Position Overview

As an integral part of our team, you will oversee the entire process of managing meetings and events, ensuring a seamless experience from initial inquiry to final execution.


Key Responsibilities
  • Handle the complete lifecycle of meetings and events inquiries, including responding to calls and emails, crafting proposals, and guiding clients through the planning and logistics stages.
  • Engage in negotiations with clients regarding meeting and event rates, adhering to established selling guidelines to help achieve the hotel's financial objectives.
  • Follow up with clients after events to gather feedback and foster repeat business opportunities.
  • Promote all global properties within the Hoxton and Ennismore portfolio to maximize revenue across corporate segments.
  • Maintain up-to-date records in the Opera Sales system by entering new inquiries promptly.
  • Prepare and distribute function sheets weekly, presenting them during operations meetings.
  • Conduct property tours for potential clients.
  • Build and nurture strong relationships with clients to encourage repeat business, tracking trends and events year over year.
  • Coordinate activities related to booked meetings and events with various departments, ensuring that client expectations are met through effective communication.
  • Maintain comprehensive knowledge of Hoxton products and brand, actively seeking opportunities to upsell.
  • Perform necessary administrative tasks, ensuring accurate completion of daily, weekly, and monthly documentation for all groups.
  • Assist the sales team with in-house marketing initiatives, client hospitality events, presentations, and promotional activities as needed.

Qualifications
  • A genuine individual who values authenticity and diversity in the workplace.
  • A strong passion for hospitality, whether it involves food, events, or accommodations.
  • A commitment to creating positive experiences for all interactions.
  • A collaborative spirit, ready to contribute to team success.
  • An openness to innovative approaches and a willingness to explore new ideas.
  • A friendly demeanor that fosters enjoyable interactions.
  • A desire to be part of a hardworking, supportive, and fun-loving team.
  • A deep interest in the hospitality industry, with a focus on groups and events at an executive level.
  • Exceptional organizational skills, capable of managing multiple tasks and priorities effectively.
  • A natural ability to build and maintain strong relationships.

Benefits
  • The chance to contribute to a dynamic hospitality concept and influence its success.
  • Be part of an innovative, rapidly expanding international group dedicated to establishing a global brand.
  • Opportunities to challenge conventional practices in a creative and fulfilling environment.
  • Engage with a passionate team focused on delivering outstanding hospitality experiences.
  • Enjoy excellent discounts across The Hoxton and the Ennismore family.
  • A competitive compensation package with ample opportunities for professional growth.
  • Time off to volunteer with partner charities.
  • Recognition programs for outstanding contributions and embodying company values.
  • A calendar of diversity and inclusion events to promote learning and positive impact.
  • Regular team gatherings and celebrations to foster camaraderie and enjoyment.

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