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Training Manager Italy

2 mesi fa


Milano, Lombardia, Italia Van Cleef & Arpels A tempo pieno

About the Role

The Training Manager Italy will be responsible for implementing and maintaining the Training Strategy in the Market, developed by Van Cleef & Arpels International and supported by the Europe Region. The goal is to nurture excellence throughout the network while providing a consistent support to the business performance.

Key Responsibilities

  • Define a local training plan for Retail boutiques in line with the regional Retail strategy and the global Training strategy, while planning and monitoring the yearly budget accordingly.
  • Organize and execute high-impact, interactive and consistent in-class and digital Trainings to transmit the Culture and History of the Maison within the team.
  • Encourage e-Learning and monitor completion rate.
  • Analyze Retail team's performance and skills and identify training needs. Based on those, define, develop and implement individual coaching strategy for all Sales Associates, ensuring Training & Coaching follow-ups in collaboration with Boutique Managers.
  • Provide required support to the conception and/or animation of key transversal projects in coordination with related experts (such as Marketing, Retail Operations, CRM, VM, Client Care, HR).

About Van Cleef & Arpels

By joining the Maison, you are joining a team in which professional development is one of our main focuses. We offer a unique opportunity to grow and develop your skills in a dynamic and creative environment.

The Recruitment Process

  • Apply online.
  • If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful.
  • You will meet with the Talent Team, the Retail Manager, the HR Manager, and the Training Director for Europe.