Training Manager Italy

4 settimane fa


Milano, Lombardia, Italia Van Cleef & Arpels A tempo pieno

Training Manager Italy

As part of the Italy market Retail team, the Training Manager will be responsible for implementing and maintaining in the Market the Training Strategy developed by Van Cleef & Arpels International & supported by the Europe Region, with the purpose of nurturing excellence throughout the network while being a permanent and consistent support of its business performance.

Key Responsibilities:

  • Define a local training plan for Retail boutiques in line with the regional Retail strategy and the global Training strategy, while planning and monitoring the yearly budget accordingly.
  • Organize and execute high-impact, interactive and consistent in class and digital Trainings to transmit the Culture and History of the Maison within the team.
  • Analyze Retail team's performance and skills and identify training needs. Based on those, define, develop & implement individual coaching strategy for all Sales Associates, ensuring Training & Coaching follow ups in collaboration with Boutique Managers.
  • Provide required support to the conception and/or animation of key transversal projects in coordination with related expert (such as Marketing, Retail Operations, CRM, VM, Client Care, HR).

What We Offer:

By joining the Maison, you are joining a team in which professional development is one of our main focuses.

The Recruitment Process:

  • Apply online
  • If your profile matches our search, you will be contacted by our HR team for an interview. Otherwise, you will receive an email to inform you that your application has not been successful.
  • You will meet with the Talent Team, the Retail Manager, the HR Manager, and the Training Director for Europe

#BloomWithVca


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