Customer Service Training Manager
1 settimana fa
Key Responsibilities:
Manage a team of trainers across three sites to ensure seamless delivery of training programs.
Collaborate with Recruitment, Operations, and PM teams to identify training needs and develop a comprehensive training plan.
Work closely with operations teams to identify training gaps and coordinate training activities accordingly.
Ensure training content, including job aids and visual aids, is updated regularly to reflect current best practices.
Develop and implement metrics to evaluate and improve training effectiveness.
Requirements:
Excellent communication and interpersonal skills.
5+ years of experience in training and development, preferably in a customer-facing role.
Strong analytical and problem-solving skills.
Ability to work effectively in a fast-paced, dynamic environment.
Fluency in English and Japanese is required.
What We Offer:
Competitive salary and benefits package.
Opportunities for professional growth and development.
Collaborative and dynamic work environment.
Flexible working hours to accommodate business demands.
-
Customer Service Manager
2 settimane fa
Milano, Lombardia, Italia Werfen A tempo pienoAbout the PositionWe are seeking a Customer Service Manager to join our Supply Chain Department in Milan, Italy.The ideal candidate will have a strong background in customer service and order management, with a minimum of 5-7 years of experience and 3+ years of supervisory/managerial experience.The Customer Service Manager will be responsible for building...
-
Customer Service Representative
4 settimane fa
Milano, Lombardia, Italia CAE A tempo pienoAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative in Milano. As the main point of contact for our training centre, you will be responsible for managing daily operations, training centre administration, and reception tasks.Key ResponsibilitiesManage front and back-office...
-
Customer Service Coordinator
4 settimane fa
Milano, Lombardia, Italia CAE A tempo pienoJob DescriptionAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team in Milano. As the main point of contact for our in-house customer experience, you will be responsible for managing daily operations related to customer services, training centre administration, and reception tasks.Key...
-
Customer Service Liaison
1 settimana fa
Milano, Lombardia, Italia CAE A tempo pienoJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Liaison to join our team at CAE. As the main point of contact for administrative duties, you will be responsible for managing daily operations related to customer services, training centre administration, and reception tasks.Key ResponsibilitiesManage front and back-office...
-
Customer Service Representative
2 settimane fa
Milano, Lombardia, Italia CAE A tempo pienoJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team in Milano. As the main point of contact for our in-house customer experience, you will manage daily operations related to customer services, training centre administration, and reception tasks.Key Responsibilities:Manage front and back-office...
-
Customer Service Representative
1 mese fa
Milano, Lombardia, Italia CAE A tempo pienoAbout the RoleWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team in Milano. As the main point of contact for our training centre, you will be responsible for managing daily operations, training centre administration, and reception tasks.Key ResponsibilitiesManage front and back-office functions to ensure...
-
Customer Service Liaison
1 mese fa
Milano, Lombardia, Italia CAE A tempo pienoAbout the RoleWe are seeking a highly organized and detail-oriented individual to join our team as a Customer Service Representative in Milano. As the main point of contact for our training centre, you will be responsible for managing daily operations, training centre administration, and reception tasks.Key ResponsibilitiesManage front and back-office...
-
Customer Service Representative
1 settimana fa
Milano, Lombardia, Italia CAE A tempo pienoJob DescriptionWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team in Milano. As the main point of contact for our in-house customer experience, you will manage daily operations related to customer services, training centre administration, and reception tasks.In this varied role, you will help prepare...
-
Customer Service Representative
2 settimane fa
Milano, Lombardia, Italia CAE A tempo pienoJob SummaryWe are seeking a highly organized and detail-oriented Customer Service Representative to join our team in Milano. As the main point of contact for our in-house customer experience, you will manage daily operations related to customer services, training centre administration, and reception tasks.In this varied role, you will help prepare training...
-
Customer Service Representative
4 settimane fa
Milano, Lombardia, Italia GIGROUP H-1399 A tempo pienoCustomer Service RepresentativeGi Group Holding, a leading multinational company in the field of temporary and permanent staffing, is seeking a highly skilled Customer Service Representative to join our team in Basiano. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their...
-
Customer Service Director
4 settimane fa
Milano, Lombardia, Italia Werfen A tempo pienoAbout the PositionWe are seeking a highly skilled Customer Service Manager to join our Supply Chain Department in Milan, Italy.The ideal candidate will have a strong background in customer service and order management, with a minimum of five years of experience in a supervisory or managerial role.The Customer Service Manager will be responsible for building...
-
Customer Service Director
3 settimane fa
Milano, Lombardia, Italia Werfen A tempo pienoAbout the PositionWe are seeking a highly skilled Customer Service Manager to join our Supply Chain Department in Milan, Italy.The ideal candidate will have a strong background in customer service and order management, with a minimum of five years of experience in a supervisory or managerial role.The Customer Service Manager will be responsible for building...
-
Customer Service Representative
3 settimane fa
Milano, Lombardia, Italia Adecco Italia A tempo pienoJob Title: Customer Service RepresentativeAdecco Italia is seeking a Customer Service Representative to join our team in Rho, Milan. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...
-
Customer Service Expert
2 mesi fa
Milano, Lombardia, Italia Werfen A tempo pienoOverview The Service Specialist is responsible for ensuring the quality and efficiency of services provided to support various business lines, aiming to enhance customer satisfaction while achieving company objectives. Key Responsibilities Ensure optimal quality and performance of analytical systems. Facilitate ongoing training for Field Service...
-
Customer Service Expert
2 mesi fa
Milano, Lombardia, Italia Werfen A tempo pienoOverview The Service Specialist is dedicated to ensuring the quality and efficiency of services provided to support various business lines, aiming to enhance customer satisfaction while achieving organizational objectives. Key Responsibilities Ensure superior quality and performance of analytical systems. Facilitate ongoing training for Field...
-
Customer Service Representative
2 mesi fa
Milano, Lombardia, Italia JYSK A tempo pienoJob DescriptionJob Title: Customer Service RepresentativeJob Type: Full-timeDuration: 6 monthsWork Schedule: Monday to Friday, 9am to 6pm, with a 1-hour lunch breakLocation: JYSK headquartersJob Summary:We are seeking a highly motivated and customer-focused individual to join our Customer Service team as a Customer Service Representative. As a Customer...
-
Coordinatore Customer Service
2 giorni fa
Milano, Lombardia, Italia Adecco Italia A tempo pienoOfferta di LavoroAdecco Italia ricerca una figura di Coordinatore Customer Service per una società start up in espansione. La risorsa riporterà all'Operation Manager francese e andrà a coordinare un gruppo di operatori customer service operanti nel mercato francese.Attività:Coordinare le attività del team di Customer ServiceOrganizzare turni di lavoro e...
-
Customer Service Representative
3 settimane fa
Milano, Lombardia, Italia ManpowerGroup A tempo pienoJob Title: Customer ServiceManpower SRL, a leading company in the distribution of raw materials and specialty chemicals, is seeking a Customer Service professional to join our team.Job Summary:We are looking for a highly motivated and customer-focused individual to provide exceptional service to our clients. The successful candidate will be responsible...
-
Customer Service Specialist
4 settimane fa
Milano, Lombardia, Italia In Job S.p.A. A tempo pienoCustomer Service SpecialistIn Job S.p.A. - Career Center di Milano is seeking a Customer Service Specialist for a multinational company specializing in customer care and digital marketing for the luxury, lifestyle, fashion, automotive, insurance, banking, and media sectors.Job SummaryWe are looking for a highly motivated and customer-focused individual to...
-
Customer Service Representative
4 settimane fa
Milano, Lombardia, Italia GIGROUP H-1399 A tempo pienoCustomer Service RepresentativeGi Group Holding, a leading multinational staffing company, is seeking a highly skilled Customer Service Representative to join our team in Basiano. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to their inquiries, and resolving any issues...