Customer Service Representative for Luxury Fashion
1 giorno fa
Sergio Rossi, a prestigious luxury footwear brand established in 1951 and part of the Lanvin Group, is looking to hire a part-time Customer Service Representative who is fluent in Arabic. This role will be based at the Sergio Rossi store in Milan.
About Sergio RossiAs a leading player in the luxury footwear industry, Sergio Rossi is committed to providing exceptional customer service and ensuring that our clients have an unforgettable shopping experience. Our stores are designed to showcase the finest Italian craftsmanship and style, making us a go-to destination for those seeking high-end fashion.
Job DescriptionWe are seeking a highly motivated and experienced Sales Assistant with excellent communication skills to join our team. As a key member of our sales team, you will be responsible for:
- Providing exceptional customer service, guaranteeing a seamless and enjoyable shopping experience for our clients;
- Gaining knowledge of the sales fundamentals and main store KPIs;
- Reaching assigned sales targets while maintaining high levels of customer satisfaction through outstanding sales service;
- Contributing to the management of operational processes within the store, including cashier duties, stock management, receptions, transfers, returns, and inventory control;
To succeed in this role, you will need to possess the following qualifications and skills:
- A high school diploma;
- Proficiency in English and Arabic;
- Proven working experience in retail sales;
- A commercial mindset, solid communication and interpersonal skills;
- A strong interest in the world of fashion and knowledge of current trends;
The estimated salary for this role is €25,000 - €35,000 per year, depending on your level of experience. You will also be entitled to various benefits, including access to exclusive employee discounts and opportunities for career growth and development within the company.
About Working at Sergio RossiAt Sergio Rossi, we value our employees as much as our customers. We offer a dynamic and supportive work environment that encourages collaboration, creativity, and continuous learning. If you are passionate about fashion, customer service, and luxury retail, we would love to hear from you.
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