Service Operations Manager

19 ore fa


Roma, Lazio, Italia Tomra Collection Pty Ltd A tempo pieno
Job Summary

As a Service Operations Manager, you will oversee the maintenance and repair of our machines at customer sites. Your primary focus will be on supervising a team of Service Engineers, ensuring their work is completed efficiently and effectively.

Main Responsibilities
  • Team Support and Development: Serve as a point of contact for team members regarding organizational support, health and safety concerns, and mentoring new team members to ensure their successful integration and growth.
  • Customer Service and Satisfaction: Deliver outstanding service to external and internal clients, meeting and exceeding their needs.
  • Operational Efficiency and Improvement: Implement processes and procedures that enhance team efficiency and quality of work.
Requirements
  • A Bachelor's degree in electrical, electronic, mechanical, mechatronics, sustainable manufacturing, or industrial engineering, or equivalent experience.
  • Demonstrated success in a leadership role, preferably within a service or customer-facing environment.
  • Effective communication skills, including verbal, written, and interpersonal abilities.
What We Offer
  • An estimated annual salary of $65,000-$85,000, depending on location and experience.
  • The opportunity to work with a leading provider of sensor-based sorting solutions.
  • A global career with a strong record of promoting internally.
  • Professional training and development opportunities.
About Us

TOMRA Collection Pty Ltd is a multinational organization dedicated to transforming how we obtain, use, and reuse resources to enable a world without waste. We value diversity, well-being, and camaraderie among our teammates.



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